Reviews (7,078)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and high-quality product range. They value the efficient order fulfillment, exceptional print quality, and diverse customizable products including apparel and home decor. The reliable customer support, useful design tools, and educational resources are also appreciated. Additionally, its global reach and local production options are noted for enhancing delivery times and customer service. Transparent pricing and shipping details help merchants manage costs effectively.

February 22, 2017

Glitchy app, doesn't integrate well with Shopify and often lags severely when syncing. After using a few other fulfillment services, it's a bit strange that Printify does not offer a discount on sample orders. They will reimburse you up to $50 of sample order fees after you achieve $500 in sales. If your customers are mainly in the US, some products are more expensive than if you use their manufacturers in the UK.

Klhcollection
United States
About 1 year using the app
April 23, 2024

Great for Artists

Public Art Garden
United States
2 minutes using the app
Printify replied April 27, 2024

We're happy to hear that. Thank you for your review! 😊

May 26, 2018

having fun so far.. the platform is really is to use and simple

Onlinesuitcase
Canada
13 days using the app
Edited January 6, 2023

Tried again because I was hoping the pandi had something to do it with it...but nope. They are still horrible. Two out of my 4 orders were on hold with them and they couldn't even give me a reason why! It is not the files becuase the files are way above minimum requirements. STAY FAR AWAY!

BLATANTLY LIED TO ME! SCAMMERS! Two moths to ship order! I used them before and their print quality ( on dark T's was horrible). I thought I would give them one las chance because they offered a product PIXELS and PRINTFUL do not offer. Its been two months and the item not even shipped. I understand COVID but I have not dealt with that long for either of the above mentioned print on demand providers listed above that I love and use regularly.

Here is where it gets worse. They have no respect for their clients and lied to me in my face! They said they could not refund me because the ordered had shipped. They provided me with a tracking number. 3 days later it still had no delivery date. I asked them for a refund again and they said it had shipped. I invested further and all they did was create the shipping label to obtain a tracking number with no planned day to ship! THEY LIED in my face as a customer! DO NOT USE!

I try hard to put myself in other companies shoes and I have not left a bad review in YEARS but this is not right. Two of their assoicates lied to me and the kicker is its super easy to get detailed information on tracking numbers if you go to the actual shipping provider and not just the link they send you.
PIXELS and PRINTFUL are 1000 times better than this company. They are truthful and their products are great. I order weekly from both!

Heather Freitas
United States
11 months using the app
Printify replied May 29, 2020

Sorry to hear about your experience with us. Our print providers are indeed experiencing some delays caused by the health crisis but it seems that there might have been some miscommunication regarding the tracking information. We want to assure you that we do not provide faulty tracking information to our customers. Therefore, one of our managers will be in touch with you within the next 24 hours to see how we can make it right for you. Thank you.

June 4, 2022

Good pricing but inconsistent results. I had many print quality issues with their providers. As they are essentially the middle person between you and the printer getting issues resolved was very labored and at times not possible. More importantly, when building a brand you cannot afford poor quality results or inconsistency both of which were issues with printify. If you are looking for a quick profit then Printify may work as the pricing is good. I rather pay the additional costs with Printful, who is not a middle 'man' and actually produces your product, or pay the upfront costs and order in bulk from a good screen-printer. The quality I have found more consistent.

Nation Athletics Bjj
United States
11 months using the app
Printify replied June 5, 2022

We are truly sorry to hear about your experience!
Quality is the most important aspect at Printify, and that's why we always offer replacements or refunds when the quality of the product is not up to standard.
This is not the experience we want you to have with us, therefore, our quality team will be in touch with you soon to learn more about this matter.

March 11, 2018

terrible service and product. hoping they improve! if so I'll give it another try.

One House Apparel Shop
United States
11 months using the app
November 18, 2017

Yes, it is very good and foods

Fitness Fanatics Stuff
United States
13 days using the app
June 20, 2020

Terrible customer service! I have written in 4 or 5 times to check on an order that has gone missing and they refuse to get back to me. I even upgraded to Printify premium hoping to finally get a response, to no avail. If you have order issues I do NOT recommend printify. It's a shame because the interface is good and easy to use but they ignore my requests for help and I paid a lot for this order.

Shop naturalistas
United Kingdom
About 1 year using the app
Printify replied June 30, 2020

Hello,
We are sorry for the delays in replies. Our customer support is overwhelmed with requests, therefore, they may take longer to reply. From what we see, one of our specialists got back to you already and will be arranging a replacement for you shortly. Thank you for your patience.

June 23, 2020

The Printify team was doing well before the pandemic but since the start it has been a struggle.

Over the last week I've issued five emails for one support request with no response at all from Printify - I have over 300 orders sitting waiting for processing.

I would highly recommend going with another vendor in the short term until they can get their customer service in order.

Construction Fails
Canada
11 months using the app
Printify replied June 30, 2020

Hello,
We terribly sorry for the delay in our response time. Our customer support team has been overwhelmed with requests, but we are actively working on fixing the issue and we hope that our response times will get back to normal in the near future. We have issued a refund for the missing stickers from your order and apologise for the inconvenience.

January 15, 2020

This App over is great, especially if you have your own art to use. Where they fall short is designing custom shirts and I’ve had a fulfillment issue with kids clothing. The app doesn’t keep track of or product quantities so I had an order come in went to fulfill it and then was told the product was out of stock.

Hoop Tradition
United States
7 months using the app
Printify replied January 15, 2020

Thank you very much for the review. We are glad to hear that you are satisfied with our services and we will do our best to prevent products from running out of stock. In case you need any assistance, do not hesitate to contact us at merchantsupport@printify.com