Reviews (24,910)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

September 13, 2024

Absolutely and amazing experience, This review is for David Sanchez. He made a complex process looked so easy and got things resolved for me like in no time. I'm happy with Privy because of their customer support

Keeta Luxury
India
4 months using the app
July 31, 2024

We needed support and were very kindly assisted by Jose. And the problem was quickly resolved. Great support.

Keiko Sports USA
United States
Almost 7 years using the app
July 12, 2024

Henry has a professional attitude and the service that Privy provides is excellent. Henry is knowledgeable, ready to work, and flexible. What more can you ask for as a customer? Thanks Privy!

Tire Supply Network
United States
About 6 years using the app
July 29, 2024

Amazing app, has been a huge factor in our success as a small (not so small anymore haha) business. Henry is so helpful, knowledgeable and genuinely cares. Thank you so much!

Epic Kidz Play Solutions
Canada
About 2 years using the app
August 5, 2024

Karol helped me with my question in a very kind, fast and assertive way. Thank you very much!

benestarepr
United States
Over 2 years using the app
September 2, 2024

Very helpful support. Saved us a lot of time in trying to figure out something ourselves.

Current Riders
United States
5 months using the app
September 29, 2024

I really like Prviy. It's incredibly user-friendly, and the templates are both stylish and practical. Plus, they send out a newsletter with tips to help boost your business revenues.

One Too Many Jewels
United States
About 1 month using the app
August 5, 2024

Jose and the privy support team have been very helpful! Quick replies to chat and email and actual support with videos when needed. Love this platform

Figlia Jewelry
United States
About 2 months using the app
June 19, 2024

I recommend this app in all areas. It has helped me a lot. If there is ever an issue, it’s a breeze to fix. I love it here! Thank you to my last rep Karol C that helped me so much! The best!

Shop Shaporia Savage
United States
Almost 2 years using the app
October 3, 2024

Excellent customer service

Mariela Cogorno, MD Office & Online Store
United States
Over 2 years using the app