Privy ‑ Pop Ups, Email, & SMS , 24,840 reviews

Overall rating
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
September 19, 2022

This app is so helpful and the onboarding you get is great too, they are very knowledgeable and will go out their way to help you

United Kingdom
Time spent using app: 10 months
August 31, 2022

Performing better + less pricey + better onboarding than their bigger competitors. I'm familiar with the other competitors but Privy keeps it simple if you are a small business owner.

United States
Time spent using app: 13 days
August 24, 2022

I have had the app for the past two years and never had an issue I love it, I noticed one of my pop ups weren’t working. The rep fixed the problem very quickly. I love privy

ModBoutique Fashions
United States
Time spent using app: Over 1 year
August 24, 2022

I can not thank Daniel Petley enough for all of his help! He had everything set up for me, walked me through designing future campaigns and offered great suggestions from his experience. I will be keeping his email and the customer support contact info handy, they are spectacular

Empowered Boutique
United States
Time spent using app: 2 days
August 23, 2022

Outstanding customer support! Thank you, Andrew for helping me get the most our of the app! Super responsive and helpful! App does so many things and is easy to use! Thank you!

Purrs and Whiskers
United States
Time spent using app: About 4 years
Edited August 18, 2022

I'm starting to use this application. Andres has been very kind and helpful. I appreciated the prompt responses and assistance.

United States
Time spent using app: 7 days
August 15, 2022

For sure has helped sales and the two people I dealt with, Andrew and Megan were so extremely helpful setting everything up, I had tons of questions that were always answered.

Girly Pop Boutique
United States
Time spent using app: About 1 month
August 15, 2022

Amazing app! We’ve been in business coming up 7 years and having this setup really helped sales grow and was a breeze with Andrew helping us out! If you don’t have this app you’re missing out. Very happy and will continue using this for as long as it’s here!

Rebel Reaper Clothing Company
United States
Time spent using app: About 1 month
July 30, 2022

Beware: Like all other reviews I got caught in Privy's scam, they initially quote you $45 a month and then months later they start charging you $120 more a month, which they tell you that since I have gotten more emails I am charged because of it, I used it for one pop up and one abandoned cart email campaign, which neither helped to gather more emails. This app left a bad taste in my mouth on how these apps can change their amount of payment without letting you know. $165 a month for an app is not worth it, especially Privy is not worth it. Alas, I do see there is a pattern of this behavior in the reviews.
United States
Time spent using app: Over 1 year
Privy Operations replied August 1, 2022

Hi there,

Our billing team has checked and see that the increase in price came from the 3 imports of contacts made to your account. As your number of mailable contacts increases, so does the price.

You can also see our pricing here:

If any further help is needed, please email and please reference ticket number #178712.

July 18, 2022

This is a highly effective pop-up tool with great ROI. Today I had an onboarding zoom call that was informational and thorough. Thanks to the Privy team!

JUSU - all natural. plant based. good for you and good for the earth.
Time spent using app: About 1 year