Reviews (24,816)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.

September 20, 2024

Great Support for newbies navigating the site! So far experience has been great!

Scooter Life Canada
Canada
3 days using the app
April 5, 2024

Jose @Privy was able to answer my question and provide requested information on how to add discount codes very quickly. I absolutely love this app and the great customer service. Thank you, Jose!

Jay's Chic & Unique Accessories
United States
About 1 year using the app
December 11, 2024

great help!!!

artfredriklarsson
Sweden
33 minutes using the app
May 28, 2024

Functional and easy to use, and my favorite is that customer support is very responsive. Very helpful! Jose was able to fix my issue quickly and correspond nicely via Live Chat.

Peaches&Crème K-Beauty and Skincare
Malta
Almost 4 years using the app
July 1, 2024

Great service! Karol helped me work through my needs to obtain what was required to offer sign-up discounts for my customers and set me on the path to setting up DNS settings. Vey patient when I am easily confused.

Twistshakeshop
Canada
5 months using the app
April 12, 2024

Privy really changed my store. I used to have marketing apps in the past but none of them really leaved up to deliver what I wanted. After downloading Privy, my email subscribers went up which allow up to increase my conversion up to 12%. This app is an all in one app. You name it, everything in one. 5/5

V.I.P Digital Presence
United States
3 months using the app
June 27, 2024

Hey there!

I really love how strict Privy is with their email policies, ensuring that the recipients are genuine and engaged. The customer support is also outstanding—special thanks to Uri from the team for his swift and helpful responses.

QelviQ
United States
Almost 2 years using the app
March 13, 2024

Customer service has been very helpful in our on boarding process. I was having some issues with my list after sending out our first newsletter and they helped me resolve it quickly.

The Braided Rug Place
United States
About 2 months using the app
May 2, 2024

Henry @ Privy is highly responsive and has gotten us out of some crucial situations. He's been absolutely amazing to work with and Privy's many different integrations have helped us dig deeper into our business. The app itself is simple to use and the support we get from the Privy team is amazing!

Patagonia Worn Wear
United States
9 months using the app
May 22, 2024

Great support team and the product has top-notch. Been using for over 3 years and helped build the d2c brand nicely.

pocketsocks.com
United States
Over 3 years using the app