Reviews (24,910)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email subscribers and conversion rates, noting up to a 12% increase in conversions. It features customizable pop-ups, email campaigns, and automations with advanced targeting options like exit intent and timed delays. The app integrates seamlessly with top email marketing platforms and is praised for its user-friendly interface and responsive customer support, making it a valuable tool for enhancing marketing and sales efforts.

April 9, 2024

i have been using this app for many years and the customer service is excellent! They help with any issues i had and follow up to see if everything is working fine. I am very happy with this app and their customer service!

Blooms of Hawaii
United States
Over 2 years using the app
August 8, 2024

Je n’arrive pas à vous contacter
J’ai besoin de votre aidez pour les pop up qui ne s’affichent pas bien sur les mobiles et les champ dmarc
Merci de me recontacter au plus vite

Jilu
France
About 2 years using the app
Privy Operations replied August 9, 2024

Hi there,

Thank you for bringing this to our attention. I’m sorry to hear that you’re experiencing issues. We’re here to help!

I've escalated this to our Technical Support team so that we can help you with your DMARC records and help troubleshoot your display.

In the meantime, if there’s anything else you’d like to share or if you have any further questions, please feel free to let us know. We’re committed to making sure everything works perfectly for you.

April 12, 2024

Privy really changed my store. I used to have marketing apps in the past but none of them really leaved up to deliver what I wanted. After downloading Privy, my email subscribers went up which allow up to increase my conversion up to 12%. This app is an all in one app. You name it, everything in one. 5/5

V.I.P Digital Presence
United States
3 months using the app
May 24, 2024

Great support and options!

Mia Mod
United States
9 months using the app
May 3, 2024

Great customer service. They are quick to help and get you what you need

Zenbodi Wellness
United States
4 months using the app
May 23, 2024

Suite à un souci sur mon plan mensuel, j'ai contacté le chat, réponse super rapide et résolution du problème en 5 min. je recommande.

Macramé&Co | La décoration bohème de votre intérieur
France
3 months using the app
April 8, 2024

It has increased email deliverability, and I am happy with the customer service I receive any time I have a challenge. Highly recommend.

Mylani
United States
Over 1 year using the app
March 15, 2024

Highly recommend Privy! Always helpful for a 24 yr old college student still learning and a newbie to the online store. Thank you Privy and thank you Shopify for having a Privy app. LOVE LOVE LOVE-Jose was so helpful stayed with me for almost an hour and answered and stayed with all of my questions. It's been a great day today-this is what the world needs today t have some kind of relationship with others (even the little ones) great way to reach out. "Do unto others what you want others to do unto you"-this is what I call-"the ALOHA".

Simply Aloha On The Go
United States
8 months using the app
April 10, 2024

Privy is a great app for lead generation and email marketing campaigns.
I would recommend.

KINGSTONTOWN
United States
Over 1 year using the app
April 5, 2024

Jose @Privy was able to answer my question and provide requested information on how to add discount codes very quickly. I absolutely love this app and the great customer service. Thank you, Jose!

Jay's Chic & Unique Accessories
United States
3 months using the app