Reviews (24,815)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for significantly boosting monthly revenues, increasing email subscribers, and improving conversion rates. It features a range of marketing tools such as pop-ups, email, and SMS campaigns, with automation and Shopify integration. The interface is user-friendly, and the pricing model is cost-effective. Customer support, including live chat and Zoom calls, is frequently praised for its efficiency and helpfulness.
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Privy is a great app for lead generation and email marketing campaigns.
I would recommend.
I received great service from Jose M. today. Super impressed with how he helped me. Thanks!
David was amazing in helping me get set up. He was very informative about the process. Thank you David
Terrible terms and conditions and too expensive.
I subscribed for a $105 plan, it was working fine but I found similar apps are much and works the same. So I decided to unsubscribe it before they charge me for the next cycle, and they terminate everything instantly. While I had so many other subscriptions, usually they would still let you to use till the next cycle. This is the first time they terminate it instantly. I still have more than two weeks left , talked to CS, no help. They said it's in their condition, wasted my money.
Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration you experienced with the cancellation process.
Our intention is to provide clear and helpful service to all our customers, and it’s evident that we fell short in your case. While our policy does state that subscriptions terminate immediately upon cancellation, we understand the impact this has had on you, especially with time remaining in your billing cycle.
We’re committed to resolving this issue for you. I have personally reviewed your case and will reach out to you directly, along with our billing team, to discuss potential solutions. We aim to ensure you feel valued and fairly treated, and we will do our utmost to address your concerns and find a satisfactory resolution.
I signed up for the onboarding package, and it was well worth it! As a busy business owner, this app is very simple to use. I'm very happy!
Jose was very kind in assisting us to set up our privy platform properly and we can't wait to see what it will do for our business
Efficient customer service. Jose was able to quickly resolve my issue as a new user.
Jose is so quick and connected the technical team to find a fix. Bravo for how fast your support staff and technical teams fix issues :)
Privy has generated me over $30k in the last 6 months alone. Customer service is top notch. Would recommend to anyone!!
Great customer service! Karol was super helpful and went extra miles to help me improve my exit offer along with solving sync issues. Thank you!