Reviews (24,910)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email subscribers and conversion rates, noting up to a 12% increase in conversions. It features customizable pop-ups, email campaigns, and automations with advanced targeting options like exit intent and timed delays. The app integrates seamlessly with top email marketing platforms and is praised for its user-friendly interface and responsive customer support, making it a valuable tool for enhancing marketing and sales efforts.

May 9, 2024

very reliable and helpful.

KÜVUTIA
United Kingdom
6 months using the app
March 21, 2024

The support team is amazing! Always helpful. Such a blessings!

Sheek Quality Hair Company
United States
Over 2 years using the app
March 18, 2024

Privy has generated me over $30k in the last 6 months alone. Customer service is top notch. Would recommend to anyone!!

South Simcoe Machine
Canada
Over 1 year using the app
October 3, 2024

Excellent customer service

Mariela Cogorno, MD Office & Online Store
United States
Over 2 years using the app
March 20, 2024

Amazing experience with Karol

BrilleBiksen
Denmark
Over 6 years using the app
April 12, 2024

Jose is very helpful! Totally recommend using Privy

SamSpace
United States
3 months using the app
April 22, 2024

Privy have good customer service.

Supply-A-City
United States
25 days using the app
June 29, 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brazil
Privy Operations replied July 2, 2024

Hello,

Thank you for reaching out. We understand your concern about removing all data associated with your site. To ensure your data privacy, a member of our team has reached out you with the specific details of your account so we can assist you further.

Please check your email (and spam folder, just in case) for further instructions.

If you need help with anything else, you can always reach our support team at support@privy.com, and we’ll happily guide you through any process step by step.

We appreciate your patience and look forward to resolving this for you promptly.

March 9, 2024

Carley is the absolutely BEST Privy support manager I ever worked with. She is on top of her game and is willing to get in the "weeds" to solve problems. She is truly an asset to Privy.

Delilah Home
United States
About 1 year using the app
April 26, 2024

Efficient customer service. Jose was able to quickly resolve my issue as a new user.

Innovpack
Philippines
About 1 hour using the app