Privy ‑ Pop Ups, Email, & SMS , 24,860 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to create effective email and SMS campaigns, with features like pop-up displays and smart segments. It integrates seamlessly with Shopify and offers personalized targeting based on customer behavior. The analytics dashboard is praised for providing valuable insights for campaign optimization. The customer service is highly rated for its responsiveness and proactive approach. The app is competitively priced and reported to offer a significant return on investment.
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Henry from Privy has been phenomenal when it comes to optimising my privy account. I wasn't using a lot of the options available until our first call and Boom! things started to go up from there. There is a lot you can do with Privy and it has some great features that will help you optimise your customer contact points while being non-intrusive.
Great customer service! Karol was super helpful and went extra miles to help me improve my exit offer along with solving sync issues. Thank you!
"Working with Henry from Privy has been exceptional in optimizing my Privy account. Before our first call, I wasn't utilizing many options, but after his guidance, things took a positive turn. Privy offers fantastic features allowing you to enhance customer interactions without being intrusive. Highly recommended!"
Henry @ Privy is exceptional and is extremely supportive. I've experienced a few instances where I ran into a roadblock during our company's migration from our legacy platform to Shopify, to which Henry helped solved in the nick of time. The service itself is easy to implement and data tracking is easy pull.
Privy has generated me over $30k in the last 6 months alone. Customer service is top notch. Would recommend to anyone!!
The support team is amazing! Always helpful. Such a blessings!
Amazing experience with Karol
I really appreciate Privy's support and help
Great customer service. They are quick to help and get you what you need
Beginning my experience with Privy presented some initial challenges. Additionally, the quality of the live chat support left much to be desired, costing me an excessive amount of time in search of answers. That said, the appointment of Henry as my dedicated specialist marked a significant turning point. With his extensive expertise, Henry contributed greatly to a better user experience. The application operates reliably overall but I believe there is considerable scope for enhancement.
Hi there,
Thank you for taking the time to share your experience with Privy. Your feedback is incredibly valuable to us as we continuously strive to improve our services.
We have reviewed the chat conversation you had with Privy support and agree that there is additional work we can do with this agent to provide better clarity and timely support for our merchants.