Reviews (24,920)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

October 3, 2024

Excellent customer service

Mariela Cogorno, MD Office & Online Store
United States
Over 2 years using the app
September 25, 2024

they help me to set my dns records so i can set my email ! very helpfull ! and mr David Sanchez that he help me he is very good on his job and kind

DEZLEN
Bulgaria
7 days using the app
July 31, 2024

We needed support and were very kindly assisted by Jose. And the problem was quickly resolved. Great support.

Keiko Sports USA
United States
Almost 7 years using the app
August 5, 2024

Karol helped me with my question in a very kind, fast and assertive way. Thank you very much!

benestarepr
United States
Over 2 years using the app
July 29, 2024

Amazing app, has been a huge factor in our success as a small (not so small anymore haha) business. Henry is so helpful, knowledgeable and genuinely cares. Thank you so much!

Epic Kidz Play Solutions
Canada
About 2 years using the app
August 5, 2024

Jose and the privy support team have been very helpful! Quick replies to chat and email and actual support with videos when needed. Love this platform

Figlia Jewelry
United States
4 months using the app
September 26, 2024

The support is quick and nice!

Tinybook Whispers
China
4 months using the app
July 12, 2024

Henry has a professional attitude and the service that Privy provides is excellent. Henry is knowledgeable, ready to work, and flexible. What more can you ask for as a customer? Thanks Privy!

Tire Supply Network
United States
About 6 years using the app
September 20, 2024

Great Support for newbies navigating the site! So far experience has been great!

Scooter Life Canada
Canada
3 days using the app
August 30, 2024

David was amazing in helping me get set up. He was very informative about the process. Thank you David

BIZ VAULTS
United States
2 days using the app