Reviews (24,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.
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OMG! What can I say about Privy to convince you to use them over the other guys? Well first off their platform is super easy to use and very user-friendly. Honestly, the highlight for me though is customer service. Carley is the best thing since sliced bread!! Before Privy I was with ActiveCampaign then Klaviyo. I left Klaviyo for a variety of reasons (nothing against them). I went to Privy and absolutely LOVED it! I stayed with them for about a year and unfortunately had to move my website from Shopify to Woocommerce so I couldn't use them any longer. That only lasted for about nine months and I ran back to Privy! Haha. They were happy to have me back and help me get everything set up again. If you're on the fence, I highly recommend using Privy over the other platforms. And, the icing on the cake is that they deeply care about your experience as a customer and your suggestions. Just go with Privy – you'll thank me later!
Je n’arrive pas à vous contacter
J’ai besoin de votre aidez pour les pop up qui ne s’affichent pas bien sur les mobiles et les champ dmarc
Merci de me recontacter au plus vite
Hi there,
Thank you for bringing this to our attention. I’m sorry to hear that you’re experiencing issues. We’re here to help!
I've escalated this to our Technical Support team so that we can help you with your DMARC records and help troubleshoot your display.
In the meantime, if there’s anything else you’d like to share or if you have any further questions, please feel free to let us know. We’re committed to making sure everything works perfectly for you.
Karol helped me with my question in a very kind, fast and assertive way. Thank you very much!
Amazing app, has been a huge factor in our success as a small (not so small anymore haha) business. Henry is so helpful, knowledgeable and genuinely cares. Thank you so much!
they help me to set my dns records so i can set my email ! very helpfull ! and mr David Sanchez that he help me he is very good on his job and kind
Jose and the privy support team have been very helpful! Quick replies to chat and email and actual support with videos when needed. Love this platform
Henry has a professional attitude and the service that Privy provides is excellent. Henry is knowledgeable, ready to work, and flexible. What more can you ask for as a customer? Thanks Privy!
Great Support for newbies navigating the site! So far experience has been great!
Hi, I am not using the app, how can I delete all the data in my site?
Hello,
Thank you for reaching out. We understand your concern about removing all data associated with your site. To ensure your data privacy, a member of our team has reached out you with the specific details of your account so we can assist you further.
Please check your email (and spam folder, just in case) for further instructions.
If you need help with anything else, you can always reach our support team at support@privy.com, and we’ll happily guide you through any process step by step.
We appreciate your patience and look forward to resolving this for you promptly.
Great customers service, fast, communication is great! App is also very good!