Reviews (1,776)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage extensive product customizations, which is particularly useful for businesses offering personalized items. It supports various custom options like drop-downs and file uploads, and features reusable templates that simplify product management. The integration with Shopify is seamless, enhancing the shopping experience and potentially increasing sales. Customer support is frequently praised for being efficient and responsive, with special mentions of support personnel like Shevaughn, Aman, and Deep for their quick and helpful service.

July 28, 2022

Aman really helped us by taking the time to explain integration - very good service highly reccomend.

LYNOTT JEWELLERY
Ireland
8 months using the app
Product Customizer replied July 29, 2022

Hello to our friends at LYNOTT JEWELLERY

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

April 21, 2022

Very useful app, contact support for some help and were quick to solve my issue. Will be upgrading my plan soon

Custom Tees MIA
United States
8 months using the app
Product Customizer replied April 22, 2022

Hello to our friends at Custom Tees MIA

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

March 17, 2022

Very good, it can meet all my requests, and customer service stuff is really nice and patient. Her name is sheniel, she leave my a very deep and nice impression.

1Keggs
China
8 months using the app
Product Customizer replied March 22, 2022

Hello to our friends from 1Keggs

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Sheniel is our team's superstar and we are elated that she was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to sheniel, who we know will be delighted to read your comment.

Tanu & The Product Customizer Support Team

February 16, 2015

This app is great! Gave me exactly what I needed to add options to my products without having to enter inventory for each variations. Since I was totally confused on how to enter the code they did it for me super fast! The customer service is amazing and they respond back so quickly! So happy!

Coco and Lulu Handmade
United States
8 months using the app
March 2, 2022

Excellent and speedy customer support. Kevon was a huge help in getting our product builder set up, would recommend!

Tropic Pups
United States
8 months using the app
Product Customizer replied March 3, 2022

Hello to our friends from Tropic Pups

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. We appreciate the high recommendation!

Tanu & The Product Customizer Support Team

April 10, 2020

Phenomenal. I was searching and searching for a good variant app, and this is the ONE. Let me walk you through what makes it so good:
1. Quick, easy setup. If you’re not confident with coding the expert team has it up and running within a couple of hours.
2. Easy to use. Out of the several I have tested this has the most straightforward interface. It had every function I wanted from swatches to pricing per variant.
3. Design integration - if you have a clue about CSS it’s fairly easy to amend to make it look the same. If, like me, you’re a bit of a novice, they have a cracking team who’s reply rate is swift. They had my design exactly how I wanted it within 1 email!

All in all a great app, and a massive shout out to Steven. Been incredibly helpful from the outset and an asset to their team.

My Hair Pro
United Kingdom
7 months using the app
Product Customizer replied April 13, 2020

Hello friends from My Hair Pro!

WOW!!!! Thanks SOOO much for the great review. Glad you feel our app is phenomenal and the customer support is "cracking" - we are very proud of both! Also, thanks for the call-out for Steven! We work really hard to take extra-good care of every user, so your kudos mean a lot. Sure hope My Hair Pro makes BIG $$$ online!!

-Sean & The Product Options & Customizer Support Team

February 21, 2022

very professional, and fast. Thank you very much!!!! I recommanded at everyone. Don't hesitate. Thanks

Bébé Parisso
St. Martin
7 months using the app
Product Customizer replied February 21, 2022

Hello to our friends from Bébé Parisso

Thank you for your glowing review. We're delighted to hear that you are enjoying Product Customizer. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

September 23, 2020

Highly recommend this app. The support has always been great. The initial install was easy. I did purchase a theme that the install had to be modified so now anytime I update my theme, I have to have them update my code but they respond so quickly that it hardly matters.

Scarlett Monkey Crafts & Boutique
United States
7 months using the app
Product Customizer replied September 25, 2020

Hello friends at Scarlett Monkey Crafts & Boutique

Thank you for leaving us this fantastic detailed review! We are extremely glad we could assist! If you have any more queries do not hesitate to reach out to us! We wish the Scarlett Monkey Crafts & Boutique the great success online :-)

- Melissa & The Product Options & Customizer Team

May 4, 2022

We have been using this app for years and we think this is one of the best customized product app. Great support with quick response! Highly recommend!

Drawy Me
United States
7 months using the app
Product Customizer replied May 5, 2022

Hello to our friends at Drawy Me

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

September 4, 2022

Love the customer service. Worked on a sunday to support my urgent question. App is bit pricy but the customer service made up for it if something didn't work for the website.

Everpiece Jewelry
United States
7 months using the app
Product Customizer replied September 4, 2022

Hello to our friends at Everpiece Jewelry

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team