Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

April 10, 2020

Phenomenal. I was searching and searching for a good variant app, and this is the ONE. Let me walk you through what makes it so good:
1. Quick, easy setup. If you’re not confident with coding the expert team has it up and running within a couple of hours.
2. Easy to use. Out of the several I have tested this has the most straightforward interface. It had every function I wanted from swatches to pricing per variant.
3. Design integration - if you have a clue about CSS it’s fairly easy to amend to make it look the same. If, like me, you’re a bit of a novice, they have a cracking team who’s reply rate is swift. They had my design exactly how I wanted it within 1 email!

All in all a great app, and a massive shout out to Steven. Been incredibly helpful from the outset and an asset to their team.

My Hair Pro
United Kingdom
7 months using the app
Product Customizer replied April 13, 2020

Hello friends from My Hair Pro!

WOW!!!! Thanks SOOO much for the great review. Glad you feel our app is phenomenal and the customer support is "cracking" - we are very proud of both! Also, thanks for the call-out for Steven! We work really hard to take extra-good care of every user, so your kudos mean a lot. Sure hope My Hair Pro makes BIG $$$ online!!

-Sean & The Product Options & Customizer Support Team

February 21, 2022

very professional, and fast. Thank you very much!!!! I recommanded at everyone. Don't hesitate. Thanks

Bébé Parisso
St. Martin
7 months using the app
Product Customizer replied February 21, 2022

Hello to our friends from Bébé Parisso

Thank you for your glowing review. We're delighted to hear that you are enjoying Product Customizer. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

September 23, 2020

Highly recommend this app. The support has always been great. The initial install was easy. I did purchase a theme that the install had to be modified so now anytime I update my theme, I have to have them update my code but they respond so quickly that it hardly matters.

Scarlett Monkey Crafts & Boutique
United States
7 months using the app
Product Customizer replied September 25, 2020

Hello friends at Scarlett Monkey Crafts & Boutique

Thank you for leaving us this fantastic detailed review! We are extremely glad we could assist! If you have any more queries do not hesitate to reach out to us! We wish the Scarlett Monkey Crafts & Boutique the great success online :-)

- Melissa & The Product Options & Customizer Team

May 4, 2022

We have been using this app for years and we think this is one of the best customized product app. Great support with quick response! Highly recommend!

Drawy Me
United States
7 months using the app
Product Customizer replied May 5, 2022

Hello to our friends at Drawy Me

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

September 4, 2022

Love the customer service. Worked on a sunday to support my urgent question. App is bit pricy but the customer service made up for it if something didn't work for the website.

Everpiece Jewelry
United States
7 months using the app
Product Customizer replied September 4, 2022

Hello to our friends at Everpiece Jewelry

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

January 18, 2022

I really enjoy this app and is always able to get my problems taken care of. They are a really great help to my store.

DMA Design Studio, LLC
United States
7 months using the app
Product Customizer replied January 19, 2022

Hello to our friends from DMA Design Studio, LLC

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Options and Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

September 7, 2022

I've only just installed this app and its pretty darn cool. I love all the additional options that you can get on your product page, some that I hadn't even though of having but actually make a lot of sense to have them. ALSO a shoutout to Aman who was amazing when I had a million questions thrown his way. Not only did he send links to everything I needed, he also gave some advice on my page which I appreciated.

designsbynatnat
United Kingdom
7 months using the app
Product Customizer replied September 8, 2022

Hello to our friends at designsbynatnat

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success.

Cheers,
Pushpesh & the Product Customizer Support Team

January 10, 2023

Probably the best customer service I have experienced. Should out to Shevaughn. We are still adding all of the features to our site but so far this is the most user friendly product customizer. 5 Stars!

Cedar Promo
United States
7 months using the app
Product Customizer replied January 11, 2023

Hello to our friends at Cedar Promo

Thanks for sharing your review with us and the community. We're thrilled to learn that Shevaughn was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

April 8, 2019

It works just like you expected. I was having a minor trouble and the dev helped fixing it for me in. What else you could ask for? Thank you very much for your support.

FootballWear
United Kingdom
7 months using the app
Product Customizer replied April 8, 2019

Hello friends from FootballWear! Very cool of you to leave this review. I see that our guy Daniel helped you out. Glad this made the difference for you! From the whole Product Customizer team, we appreciate your business and your rating here. Happy selling!

Edited February 27, 2019

Product Options and Customizer App has had great support, and quick to answer my question! My email support was quick and to the point. The glitch that I was experiencing was taken care of within hours. I am new at this app, so support has been important for me to move forward on my store.

She Sewing Tables
United States
7 months using the app