Reviews (1,759)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to add diverse customization options to products, such as text inputs, file uploads, and dropdown menus, which is especially beneficial for businesses like personalized gift shops. It features templates that simplify the customization process, saving time and enhancing user experience. The app is praised for its reliable performance and the support team is noted for their quick and effective assistance through live chat, email, and Zoom calls. Merchants recommend it for its comprehensive features, ease of use, and excellent customer support, highlighting its flexibility in managing complex product variants and conditions. Long-term merchants report high satisfaction, emphasizing its stability and effectiveness in meeting business needs.

October 31, 2018

Just switched over from another product options app and have been pleased with this app so far. Functions well.

Elite Athletic Gear
United States
10 months using the app
September 5, 2022

On my initial setup, I quickly found out that I needed help. I started a chat session with Shevaughn and explained what I was trying to accomplish with the Customizer app. We worked through different scenarios together, and he wrote custom code for me. It tested perfectly! This App is truly a great product and has even better customer service. What a great choice!

Gavin Wood and Laser
United States
10 months using the app
Product Customizer replied September 6, 2022

Hello to our friends at Gavin Wood and Laser

Thanks for sharing your review with us and the community. We're thrilled to learn that Shevaughn was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success.

Tanu & The Product Customizer Support Team

March 18, 2022

I like how easy it is to incorporate into my Shopify account. I had a question and was given an answer within minutes and they fixed the issue. I love this app!

Lovindem Designs
United States
10 months using the app
Product Customizer replied March 22, 2022

Hello to our friends at Lovindem Designs

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the app and that it has helped your business and your team. We are glad our support team could assist you! We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

February 12, 2020

Typically when you spend money with a business... be it buying a product at your local store or a subscription of sorts... be it in person or on the phone or online... the business will usually thank you for being a customer, right?

Basically, we give our money away and someone thanks us... But in this case, I wanna thank the people who provide this awesome app.. and thank you for providing a system that I was in desperate need of... so essentially thank you for taking my money!

Yaneeke, Steven, Jim, Collins and everyone else have been amazing and went out of their way to make sure this app worked with my theme and worked properly in my shop. It's not every day you run into a mod or app provider that wants to take the extra steps for their customers. And I truly appreciate it.

That aside... the app's features are crazy. Most of my products can be personalized and or has multiple colors etc. So I was looking for something like this. But when I saw the demos of the products and what it can do... the date picker... the swatch selector... the actual font preview selector... I was in awe. This was what I needed and so much more. Well worth the subscription price for me... as now it opens up more options for my customer... and the ability to be able to accommodate them more.

Thank you guys for an awesome App!!

Printing For Parties
United States
10 months using the app
Product Customizer replied February 12, 2020

Hello friends from Printing For Parties!

WOW!!!! Thanks SOOO much for the great review. Glad our team made sure our app worked with your theme and worked properly in your shop. We work really hard to take extra-good care of every user, so your kudos mean a lot. We are very proud of both our app and our service team! Sure hope Printing For Parties makes BIG $$$ online!!

-Sean & The Product Options & Customizer Support Team

November 12, 2022

I got this app a few weeks ago and it has given me all the additional options I wanted to have on my products. I'm not an expert but even I have been able to setup products how I would like to present them. Today (Sunday) I had an issue with seeing the variable information on an order so I sent an email to the support team and straightaway got a response from Aman who jumped onto the site and corrected settings that I had not completed. Thank you, it is greatly appreciated.

Two Wheel Decals
Australia
10 months using the app
Product Customizer replied November 14, 2022

Hello to our friends at Two Wheel Decals

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

May 31, 2022

This such a user-friendly to use. Takes a little time to set up at the beginning, but after that everything is a breeze.

GetMarked
Canada
10 months using the app
Product Customizer replied June 1, 2022

Hello to our friends at GetMarked

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

Edited June 2, 2021

Works great for our needs. Custom options are easy to apply to specific products only. There are many different ways the options can be inputted and they appear just under the native swatches on our product page. The support team has been very responsive and helpful too. Highly recommend!

Chicago City Sports
United States
10 months using the app
Product Customizer replied June 4, 2021

Hello to our friends from Chicago City Sports

Thank you for this high recommendation! We truly do appreciate the kudos! We are glad we could assist you :-) We wish you and your store all the best!

-Melissa & the Product Customizer Support Team

February 23, 2021

....................... The product is very good, but the customer service is awesome, thanks Purspesh

Wamilia
Spain
10 months using the app
Product Customizer replied February 24, 2021

Hello to our friends from Wamilia

We will let Pushpesh know that his assistance was greatly appreciated, thank you for leaving us this review :-)

-Melissa & the Product Customizer Support Team

June 14, 2018

This app does a great job and the product creators are very responsive to any of our special requests. We're very happy with it!

Customhappy
United States
10 months using the app
September 26, 2022

easy to use and great customer service! i researched a lot of apps for this purpose and it's definitely the best one

Brownie Bar Store
United States
10 months using the app
Product Customizer replied September 27, 2022

Hello to our friends at Brownie Bar Store

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team