Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to add custom options to products, including monogramming, engraving, and custom signage. It's praised for its seamless performance, excellent customer support, and compatibility with Shopify 2.0. The app is also appreciated for its reasonable pricing and a free plan for single product customization. The support team is known for proactive outreach after updates or theme changes.

July 21, 2020

This is a must have app for my store. I have many customizable listings, and this is an all in one solution that provides so many easy options. Collins helped me recently with an issue that came up with my store theme, and I couldn't have asked for a better experience. Thank you so much.

Litto Store
United States
Product Customizer replied July 22, 2020

Hello, friends from Litto Store!

Thanks SOOO much for this awesome review. We really appreciate it!! We're glad you feel our app is a must-have, thanks for the call-out for Collins we will definitely know his assistance was greatly appreciated! Here's to the Litto Store being a massive online hit :-)

-Melissa & The Product Options & Customizer Support Team

December 30, 2019

Product Options and Customizer has enabled us to implement a complex set of variants in a way that makes it easy for the user to find and purchase our products. Very much recommend this app. In addition, customer support was fast and answered my questions.

Makes by Mike
United States
About 21 hours using the app
Product Customizer replied December 30, 2019

Hello friends from Makes by Mike!

Your store is awesome! Glad the app is helping your store -- we think it's great as well! Also, we're proud of our staff and glad they provided fast support. Appreciate the top notch review... Hope your Makes by Mike products sell massively!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

January 8, 2019

This app works perfect for adding text to a product. Also you can make it so that the customer is required to add a custom field before they are able to add to cart. I had a small issue but i contacted customer service and they had it fixed in 10 minutes!!! I was pretty surprised. Thank you Steven for the help.

Evergreen Watch
United States
3 days using the app
April 21, 2014

The best customer support ever! I needed some tweaking with a newer theme and the PC team stepped up big time. The features of PC will give you the edge in the ability to setup your store exactly how you want with unlimited variants. Setup and implementation is a piece of cake. I highly recommend PC both for the app features and their top shelf customer service!

United States
14 days using the app
February 19, 2014

This App is amazing! I only wish I had found it sooner! It has solved and resolved all of the issues I was having!!

Klick & Klasp!
United States
14 days using the app
September 26, 2017

Product is awesome, service is shockingly good and responsive!

Vc Online Store Canada
5 days using the app
January 27, 2015

Just what we were looking for at the right price.

AND - amazing support ! Super fast and helpful - much appreciated

Reiko Kaneko
United Kingdom
12 days using the app
March 30, 2017

Product Customizer is a great app that basically allows you to create mass amounts of variants very quickly as Shopify only allows you to have 100 different combinations of variants...with the premium plan you can even add an extra price to each variant which is a cool feature.

The only feature we need is the ability for a new product image to be displayed for every variant. From what I've been told they are working on this and it should be out in summer of 2017!

Also great customer service. Some of the variants weren't lining up in our theme & within 5 minutes of e-mailing customer support, Ryan had already added some CSS to fix the issue.

Zak Macs Chocolate Haus
United States
6 days using the app
September 18, 2013

The ease of use and implementation has been great! A few tweaks and your shop goes from good to great! Definitely eases the transition to shopify!

United States
13 days using the app
September 17, 2015

Such an easy product to use! I was nervous about installing and using it but it couldn't be easier. When we started doing some more advanced stuff, we needed help and ShopStorm's customer service was amazing. They took care of everything. I can't say enough about what an easy process this was. Now, we're able to gather custom data easily on each of our product sales.

Bradfield Pta
United States
9 days using the app