Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

February 13, 2022

Been using this app across several stores now for quite some time. It has generated me a lot of sales. Customer service team is fast to respond as well. Highly recommend.

Shop Auto Apex
United States
3 months using the app
Product Customizer replied February 14, 2022

Hello to our friends from Shop Auto Apex

Thank you for the amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

January 17, 2023

Starting with Free version to try haven't had much experience yet with the actual app but it does work with 2.0 and the Customer Service is Great! Seems to do what I need so far so I'm happy!

ovorr
United States
3 months using the app
Product Customizer replied January 17, 2023

Hello to our friends at ovorr

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Product Customizer Support Team

Edited September 17, 2021

The App is great. Coming in very useful for what I do (Meal/Drink Delivery) I m still on the free trial but customer service is still great. Dealt with Sheniel G. She was extremely helpful and solved my issues with my site.. Update. Contacted PO again. Spoke to Aman M. He was extreamly helpful. And sorted and issue for that I thought was. actually impossible and saved me a lot of time. Thanks Aman!

Agnar Herbal
Australia
3 months using the app
Product Customizer replied September 15, 2021

Hello to our friends from Agnar Herbal

We’re pleased that Sheniel was able to resolve all your issues with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

December 14, 2015

This company went above and beyond and provided A+ service with getting me set up. They were happy to set up bulk customizations for my shop which saved me hours and hours of work on my end. I highly recommend them. They offer fast, courteous and great service.

Princess Cute Boutique
United States
3 months using the app
October 5, 2022

Nice and simple app with user friendly dashboard. All the necessary option are available. Definitely recommended

drivebuddy
United States
3 months using the app
Product Customizer replied October 6, 2022

Hello to our friends at drivebuddy

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Tanu & The Product Customizer Support Team

October 19, 2013

We found limitations in the Shopify storefront and selected Product Customizer as our solution to help us gather more information from our customers.

The application is super easy to use and has helped up bridge the information gap left by the basic Shopify storefront.

PrivacyCase - Because there is a case for privacy.
United States
3 months using the app
October 2, 2019

This is the only app that has allowed to personalize my variants the way I have always wanted. There were a couple hiccups with getting everything to work but the customer service is amazing and they always get me all fixed up. Product is amazing, customer service is even better!

Blooming Kloset
United States
3 months using the app
Product Customizer replied October 3, 2019

Hello friends from Blooming Kloset,

Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

March 22, 2022

QUICK & EASY! I was having an issue with the app working on my online store, I used the chat to get help, and I was assisted immediately and my issue was resolved!

Creative Streams
United States
3 months using the app
Product Customizer replied March 23, 2022

Hello friends at Creative Streams

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

February 5, 2021

I made the decision to use this app over others after careful consideration. It seemed to fit what I needed at the right price. I am pleased I did. The customer support has been fantastic from Sheniel in order to tweak it to work perfectly for what I need. Would highly recommend.

Gulppp.com
United Kingdom
3 months using the app
Product Customizer replied February 8, 2021

Hello to our friends from Gulppp.com

Really nice of you to leave us this awesome review! We will let Sheniel know that her assistance was greatly appreciated.

-Melissa & the Product Customizer Support Team

February 11, 2022

Absolutely fantastic app to add additional options to your product pages. Support has been second to none! Huge shout out to Aman for all your help in familiarising me with everything. Thanks again.

Little Snoozes
United Kingdom
3 months using the app
Product Customizer replied February 14, 2022

Hello to our friends from Little Snoozes

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted Aman was able to assist you. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team