Reviews (1,095)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its flexibility and user-friendliness, enabling extensive product customization through features like conditional logic. They praise its seamless Shopify integration and reliable performance, which boosts sales and customer satisfaction. The customer support team is consistently commended for their quick and effective assistance. Features such as template saving are noted as significant time-savers, enhancing the overall usability of the app.
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I had difficulties at first, reached out to the team, and was helped in a timely manner. Thank you so much! You guys are awesome!
Hi Luxe and Laughs LLC,
Thank you for sharing your experience! We're glad to hear that our team was able to assist you quickly and resolve the difficulties you faced.
We appreciate your kind words and thank you for choosing PC!
great service
Hi itty Bitty Keepsake,
Thank you for your feedback! We’re glad to hear you’ve had a great experience with our service.
We appreciate your support!
This app is great and helped me a lot to start my own restaurant.
Hi Revupoints,
Thank you for your feedback! We're thrilled to hear that the app has been a great help in starting your restaurant.
We wish you continued success!
Service technique réactif et performant. Merci
Bonjour KidouBox,
Merci pour votre retour ! Nous sommes ravis de savoir que notre service technique a répondu à vos attentes.
N’hésitez pas à nous recontacter si vous avez besoin d’aide.
great service, great help !
Hi Maison Délara,
Thank you for your feedback! We're glad to hear you had a great experience with our service.
We appreciate your support!
Deepanjoy provided a great demo for me and answered all of my questions. Thank you very much for your help.
Hi My Store,
Thank you for sharing your experience! We're so glad Deepanjoy's demo was helpful and that he could answer all your questions. Let us know if there's anything else we can assist you with!
We appreciate your support!
good
Hi SOCIAL-SHIRT,
Thank you for your feedback! We're glad to hear you're satisfied. If you need any assistance, we're here to help!
Deepanjoy was very fast, very efficient and very helpful
Hi The Crafty Octopus Jewellery & Gifts,
Thank you for your feedback! We're delighted to hear that Deep provided fast, efficient, and helpful service. We strive to ensure our team offers the best support possible.
Thank you for choosing our app!
good job good sav
Hi Camilla Ferrera,
Thank you for your feedback! We're glad to hear that you received excellent help. We strive to provide great support and are pleased it met your needs.
Thanks for your support!
This app is able to make Shopify meet my customizing needs between my customers and myself.
Hi Laser Prints,
Thank you for your feedback! We're glad to hear that our app successfully meets your customization needs, enhancing the interaction between you and your customers.
We appreciate your support!
I would definitly recommend. Everyone is so extremely helpful. Makes the process so easy. Great customer service.
Hi Gia & Gio Baby Boutique,
Thank you for your feedback! We're thrilled to hear that our team was able to make the process easy and provide great customer service. Your recommendation means a lot to us.
Thanks for choosing our app!
Easy to use and provide many options.
Hi Rose Adorn,
Thank you for your feedback! We're delighted to hear that you find our app easy to use and that it offers a range of options to suit your needs.
We appreciate your support!
I had a complimentary meeting to learn about Product Options & Customizer and the representative was very knowledgeable and helpful and answered all of my questions. Thank you!
Hi ZANATELLA,
Thank you for your feedback! We’re thrilled to hear that our representative provided you with valuable insights and addressed all your questions effectively.
Thank you for choosing our app!
Simple to use and at a decent price. Customer service is good too.
Hi Isla & Boe,
Thank you for your feedback! We're glad you find the app easy to use and reasonably priced. Customer service is key for us, and we’re pleased it has met your expectations.
We appreciate your support!
Aman was extremely helpful and knowledgeable. He actually took the time to place the upload file button for me on all my customizable products!
Hi Attitudes and Gratitudes,
Thank you for your feedback! We’re glad to hear Aman was able to help with adding the upload file button to all your product pages. Personalized assistance like this is a key part of our customer service.
We appreciate your support!
It is Great and the support is amazing! I'm sure this app will help me to grow.
Hi Mon petit coeur,
Thank you for your review! We’re glad to know you’re impressed with both the app and our support. We're excited to be part of your growth journey.
Thanks for your support!
The support provided is outstanding. I asked how to do something and 2 seconds later, it was done - they did it for me :) Thank you!!!
Hi Forrest Fit,
Thank you for your feedback! We're delighted to hear that you found our support outstanding. It’s great to know that our team handled your request so quickly.
Thanks for sharing your experience!
Hi Zeldara,
Thank you for the five-star review! Your support means a lot to us.
Thanks for being a valued user!
The best app so fare, the service is perfect, many thanks to Shevaughn
Hi Terranabella,
Thank you for your feedback! We're thrilled to hear that you consider our app the best out there. We're glad our team member Shevaughn supported you. Providing excellent customer service is one of our core values. Thanks again for sharing!
Informative and prompt.
Hi Volksfeesten Moorsel,
Thank you for your feedback! We're glad to hear that you found our support informative and prompt. Providing timely and helpful assistance is a top priority for us.
Thanks for being a valued user!
great service
Hi Helozen,
Thank you for your feedback! We're glad to hear that you received great service. Your satisfaction is very important to us. Thanks for sharing!
What amazing service and support! Shavaughn, you are a gem! Great product and app - exactly what I was looking for. Thank you
Hi The OMG Kichen,
Thank you for your review! We are so pleased to hear that our service, support, and product have met your expectations. Shavaughn will definitely be thrilled to receive your kind words. Thank you for choosing our app!
Such a simple app to use . The Support Team is also great! Shout out to Shevaughn! Great guy!
Hi there,
Thank you for your kind words! We're thrilled to hear that you find our app simple to use. It's awesome to hear that Shevaughn and our Support Team provided great assistance. Customer support is super important to us, and we're always here to make sure you have a great experience.
I had difficulties with the instalation but here call me and they helped me with every question
Hi Ragnice,
Thank you for your feedback! We're glad our team member Deep was able to assist you with the installation. Providing excellent customer support is paramount to us, and we're committed to assisting our customers whenever they need help. Thanks for sharing!
It's very easy to use and the customer service is great! Also very fast. Everyone should try it.
Hi Catas de Vinos Armus,
Thank you for your feedback! We're thrilled to hear that you find our app easy to use and appreciate our great customer service. Speed is crucial to us, and we're delighted you noticed. Thanks again for your review!
Aman was very helpful and quick to respond. I had a bit of confusion and he helped me right thru it. I was impressed and would give more than 5 stars, if I could.
Hi IEC Professional Engraving / Inner-Earth Creations,
Thank you for your review! We're thrilled to hear that our team member Aman was able to assist you swiftly and clear up any confusion. Providing responsive and helpful customer support is incredibly important to us, and we're glad this commitment was evident in your interaction. Thanks again for sharing your feedback!
nice service ...really helpful
Hi LUMINA WARDROBE,
Thank you for your review! We're glad to hear that you found our service nice and helpful. Providing excellent support is very important to us, and your feedback is truly valued. Thanks for sharing!
Very helpful very professional
Hi Customlightboxes,
Thanks for sharing your feedback! We're thrilled to hear that you found our support helpful and professional. Ensuring our customers' satisfaction is our top priority. Thank you once again!
Amazing customer servers. Shevaughn help me out a lot!
Thanks again
Hi STEFRIX,
Thank you for your feedback! We're so glad to hear that Shevaughn was able to help you out.Your satisfaction is our priority, and we're here whenever you need us. Thanks for sharing!
I Love that this app allows you to use the free plan to test/use all the features (One product at a time). That particular set up really helped me offer a featured product with a special customization. The idea to customize one product at a time as a special deal hadn't occurred to me until the free version only allowed one product at a time. I think it's going to work out great to start with and I will probably be able to upgrade to the next level plan if needed as my business grows. The zoom support call I scheduled was super helpful too! Thank you Product Customer! I count you a blessing from God!
Hi Bearing Record,
Thank you for your feedback! We're glad the free plan meets your needs and that our zoom support was helpful. We look forward to supporting your business as it grows. Your appreciation means a lot to us!
We really like this app, it makes adding our specific product features very easy, as well as easy for our online customers to navigate. We deal with custom cardboard cutouts, so it's very important for our shoppers to be able to upload the image of their choice and tell us any art changes they might need.
We also like how simple it was to get assistance with using this app on our site! Shevaughn was especially helpful and very quick with fixing an issue with were having with the cart. Great app, great customer service. We highly recommend to any one selling custom products!
Hi Custom Cardboard Cutouts,
We appreciate your wonderful feedback! It’s fantastic to hear how well our app fits your needs, and that Shevaughn was so helpful. Thank you for recommending us!
Absolutely amazing product for my online store. Customer service is even better with their fast response and fast fix to my problem. Highly recommend!!
Hi Southern Glow Designs by Jennifer Marie,
Thanks so much for the positive feedback! We are so happy to hear that our app is suiting your needs and that you had a great experience with our support team. This is exactly the experience that we want merchants to have with our team. Please always feel free to reach out to us for any future needs!
this app is the best one, thank you for your nice service
Hi TeraNorme,
Thanks for the positive feedback! We're very happy to hear that you are having a great experience with our app. Thank you for also recognizing the efforts of our support team, we are always here to assist!
He was very helper. I highly recommend this app.
Hi CreAtion Prints,
Thanks for the 5 star review! We're thrilled that you received great support from our team. Thanks again!
this app is very good, it loads very fast and the UI is great
Hi Glamlie,
Thank you for the 5 star review! Our development team has been working hard to release some big updates for the application aimed at improving UI and load speeds, so this is very gratifying to read and I'm sure our developers will be thrilled with this feedback. Please do not hesitate to let us know fi there is anything we can do to improve your experience with our application in the future!
The customer service is very good
Hi Veltrah,
Thanks for recognizing the efforts of our customer service team. We are very focused on providing the best experience possible to our merchants, so this is very nice to read. Thanks again!
Amazing customer support 1000/5 stars! Came in the live chat with a problem and they fixed it instantly for me! Great app!
HI Stelesso,
Thanks for the 1000 star review! We wish Shopify would support that! We take great pride in the quality of support and believe strongly in the value of live chats. Cheers and happy selling!
The customer support is great, they helped my right away when it came to an issue that I had, 100% recommend!
HI Trenton School of Dance,
Thanks for the nice review! We're thrilled that you had a great experience with our support team. Please always feel free to reach out!
Coming from a stickler: these guys are AMAZING. If you need anything at all, customer service is there for you. Extremely fast and helpful. Any questions I have (had some questions about compatibility with certain themes like Debutify, as well as some questions on automated communication with my supplier) Aman knows exactly how to explain to me what the Product Option Customizer is capable of and he can go right into my settings and help me change things so I don't need to lift a finger. Thank you Aman!
Hi VL Grace,
Thank you for this wonderful review. We're very pleased to have been able to satisfy even a stickler such as yourself! Thanks in particular for recognizing Aman's efforts, he has been with our team for a long time and always provides a top notch support experience for our merchants. We are always here to assist you, please do not hesitate to reach out!
Great Product. I was able to get an issue i had resolved fairly quick and get feedback on questions I had. I would recommend to anyone looking for a product customizer. Easy to use.
Hi DesertThreads Creations,
Thanks for the positive feedback! We're so happy to hear that you found the app easy to use and our support team to be fast and responsive. We're always here to assist!
Deep was extremely helpful and worked out a solution for me in a short space of time. Highly recommend!
Hi Xiggle,
Thank you for recognizing Deep! He is a fantastic member of our team and always provides top notch service. We are always here to assist!
I've had a great experience with this app & their wonderful customer service!! Highly recommend 10/10!!!
Hi Jassy Creations & Co.
Thank you so much for this wonderful feedback! It's great to hear that you had a 10/10 experience with our app and the support team behind it. We're absolutely thrilled to read this review. Cheers and happy selling!
We have been using this app for many years, and had been essential for our type of products. The app is easy to use, has all the functions we need and is very customisable to suit your product requirements. We have only ever had one issue, there was an immediate answer and they were onto it with a quick fix. I would recommend this app to anyone who needs to add customised features to their products.
Used the support chat. Very helpful. I'd missed a step and now it's all sorted :)
Needed some assistance and they got right on it. A1 service
Aman is great!
Hi Classickit,
Thanks for recognizing Aman! He is a rockstar on our team and will be thrilled to read this review. We're always here to assist!
Fonctionne, Très bien. Et le support est très réactif, réponse en moins de 5min 24/24. Le meilleur rapport qualité prix des applications de personnalisation
Salut CeliAgency,
Merci de nous avoir contactés lorsque vous avez eu besoin de nous. Nous nous efforçons d’être rapides du côté de notre support et c’est formidable que vous ayez eu une courte attente pour obtenir l’aide dont vous aviez besoin. Faites-nous savoir si vous avez besoin de quoi que ce soit.
L’équipe d’assistance
Always very helpful when I have questions!! Wonderful support team!
Hi Caring Comforts Co,
Thanks for taking the time to leave us this review and for recognizing Shevaughn's efforts. He is an outstanding team member and we're thrilled that you had such a great experience with our team and app. Cheers!
Absolutely amazing customer service and so efficient. They have made my day so easy getting back to me straight away with support. I am extremely grateful.
Hi Westlake Trophies,
Thanks for the nice review! We are very proud of the quality of service that our support team provides, so this review is really gratifying to read. We are always here to assist you!
great
Hi Dirty Girlie,
Thank you for the nice review, we are always here to help you!