Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

May 12, 2024

Great Job! Even at 2 am they helped me with my issues! Thanks so much!

Astroworld Telescopes
United States
2 days using the app
Product Customizer replied May 14, 2024

Hi Astroworld Telescopes,

Thank you for your review! We're delighted to hear that we could assist you, even at 2 am. Providing support whenever you need it is important to us.Thanks for sharing your feedback!

April 19, 2024

After trying out several other apps, I finally found one that works seamlessly for my needs. This app is not only functional, but also incredibly easy to use. Its array of customization options allowed me to tailor it perfectly to my brand. When I had a question for customer support, Shevaughn responded promptly and guided me through fixing the issue with clarity. Highly appreciated!

Lavella Handcrafted Candles
United States
About 4 hours using the app
Product Customizer replied April 23, 2024

Hi Lavella Handcrafted Candles,

We're glad you shared your feedback! We're happy our app fulfills your needs and we're also thrilled to know our team member Shevaughn provided you with the support you needed. Thanks again for sharing your experience!

May 1, 2024

Amazing app! Really enhanced my customer experience!

Abstract Orlando
United States
16 days using the app
Product Customizer replied May 7, 2024

Hi Abstract Orlando,

Thank you for your review! We're thrilled to hear that our app has enhanced your customer experience. Your satisfaction is our top priority, and we're glad to make a positive difference. Thanks for sharing!

January 30, 2024

Great App, and even better customer service. Aman, got on a call with me and showed me exactly how to setup my product, why some things work or didn't work. 5/5 Recommend.

Poyzd
United States
3 days using the app
Product Customizer replied February 1, 2024

Greetings Poyzd,

This is a great review and we appreciate you acknowledging the app and the customer support. We are happy that Aman was able to get on a call with you and help you setup your product as well as explain more about the app.

The Support Team

April 22, 2024

Very helpful very professional

Customlightboxes
United States
4 months using the app
Product Customizer replied April 29, 2024

Hi Customlightboxes,

Thanks for sharing your feedback! We're thrilled to hear that you found our support helpful and professional. Ensuring our customers' satisfaction is our top priority. Thank you once again!

January 30, 2024

Very easy to use app and the customer service is EXCELLENT!

Team Outfitters Sarnia
Canada
About 1 year using the app
Product Customizer replied February 1, 2024

Hi there Team Outfitters Sarnia,

Thank you for leaving us this review and pointing out how great our customer support is! We appreciate you and are here if you need anything.

The Support Team

March 28, 2024

Used the support chat. Very helpful. I'd missed a step and now it's all sorted :)

Winchester's Grimm
United Kingdom
4 months using the app
May 31, 2024

The best app so fare, the service is perfect, many thanks to Shevaughn

Terranabella
Spain
About 9 hours using the app
Product Customizer replied June 5, 2024

Hi Terranabella,

Thank you for your feedback! We're thrilled to hear that you consider our app the best out there. We're glad our team member Shevaughn supported you. Providing excellent customer service is one of our core values. Thanks again for sharing!

February 16, 2024

Super helpful support! We were able to add in custom options for a custom supplement pack which went great.

PrimeHealth
United States
10 days using the app
January 21, 2024

Aman is great with app and product customisation support. I ended up choosing this app for my product customisation because of their exceptional customer support. Thanks!

Bambi Bags
Australia
About 1 month using the app
Product Customizer replied January 23, 2024

Hello Bambi Bags,

We appreciate you taking the time to recognize Aman's support and the value you received from him. We take pride in offering the best customer support service we can offer. Welcome to Product Options & Customizer. We are here if you need us!

The Support Team