Reviews (1,759)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to add diverse customization options to products, such as text inputs, file uploads, and dropdown menus, which is especially beneficial for businesses like personalized gift shops. It features templates that simplify the customization process, saving time and enhancing user experience. The app is praised for its reliable performance and the support team is noted for their quick and effective assistance through live chat, email, and Zoom calls. Merchants recommend it for its comprehensive features, ease of use, and excellent customer support, highlighting its flexibility in managing complex product variants and conditions. Long-term merchants report high satisfaction, emphasizing its stability and effectiveness in meeting business needs.
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Perfect solution for our customized lollipops. Thank you!
Very helpful and went above and beyond.
Hi there Hampsons Homewares,
We are happy to hear that our support team went above and beyond what you expected. Thank you for leaving us this review!
The Support Team
Wonderful app and excellent tech support. Highly recommend. Could not do business without it. I would like to add that support goes above and beyond to help solve problems that are unique to our products. They even created a video to show me how to make the updates myself. Very much appreciated.
Hi PraiseBanners,
We're thrilled to read this review! Our development team works hard to ensure that the app is impactful for our merchants and we're always striving to provide the best possible service. Thanks again for taking the time to give us feedback!
This is pretty easy to use as Apps go. There are things I wish it would do (like adding a set of customizations to a full collection all at once) but overall it's a good deal for $4/month.
This app is exactly what I was looking for. I sell personalised prints, so needs for every order to be personalised. Each product needs different bits to be personalised as well, so I required flexibility as well. I downloaded the app and had it working in moments, adding personalisation fields to every product with ease. To make things better, I had a slight issue with one small part of the app, emailed ShopStorm looking for some guidance, and instead of getting guidance....they went ahead and fixed the small bug for me.....while I was at home in bed :-)
I really couldn't ask for a better service than that....I have been superimpressed with the app, and super-impressed with the back-up servie from ShopStorm......ten out of ten from me!
Works
Hi Wild Poppy,
We're happy to hear that the app is working well for you. Feel free to reach out to us if you have any needs!
Super helpful customer service. Very responsive. Makes my life easier!
I had the most wonderful experience with DEEP! He was very helpful, kind and considerate. Deep walked through all of my concerns and helped me make my pages stand out! Thank you so much!! I will recommend.
Hi Doglicious Bakery Bites,
Thanks so much for the positive feedback and for recognizing Deep! He is an excellent team member and will be thrilled to read this. Thanks again!
OMG Love this app! It's so easy to use. I can't imagine not having it.
Love this App - it's been literally life changing for my shop. Thank you Product Customizer!