Reviews (1,757)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to add diverse customization options to products, such as text inputs, file uploads, and dropdown menus, which is especially beneficial for businesses like personalized gift shops. It features templates that simplify the customization process, saving time and enhancing user experience. The app is praised for its reliable performance and the support team is noted for their quick and effective assistance through live chat, email, and Zoom calls. Merchants recommend it for its comprehensive features, ease of use, and excellent customer support, highlighting its flexibility in managing complex product variants and conditions. Long-term merchants report high satisfaction, emphasizing its stability and effectiveness in meeting business needs.
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the support is amazing! I have a problem after updating my theme, the support came and help me fix it. thank you so much!
Hello to our friends at CatsForLife
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
Used this app for years had a problem (1st time )contacted the app support all sorted in 24hrs great work
Hello to our friends at dreamair.co.uk
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
LOVE this app! It's very easy to use, can be modified to match your theme and the support is great. I also like the fact that you're not depending on a third party so no downtime!
LOVE this app! We couldn't operate without it! This app is so easy to use, and we especially love the feature where you can save a set of customizations and apply the set to a product with one click. We've only had to use the support service one time in almost 3 years, and they were so responsive and helpful it almost unbelievable. We highly recommend Product Customizer.
Product customizer has exceeded our expectations through their excellent customer service and response to quickly needed questions. A real "take charge" attitude is nice to see!
I have used this app for custom photo cards for 5 years- the setup was easy and when I had a technical difficulty they responded immediately via chat and helped me resolve the problem quickly. Great for a small business owner to have friendly and efficient help!
Hello to our friends at Brake Ink Stationery
Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Tanu & The Product Customizer Support Team
Quickest & most helpful tech service EVER!!! Don't waste your time trying to "fix" it hit that chat button!! Thank you Sheniel
Hello to our friends at Dead Center Cycles
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Sheniel was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
I really love this app. The app is very simple to navigate through and set up and works very well with the shopify platform. The new addition of the setup wizard makes for even more functionality and options to enhance the look of the options on the product pages.
The customer service provided is very efficient and responses and fixes are very quick.
Hello to our friends from Taffy Town
Thank you for leaving us this fabulous review! We really appreciate it! :-) We are glad we were able to assist you!
-Melissa & The Product Options & Customizer
Excellent and fast support with an issue we were having with our site.
the chat box was very easy to use and response was very quick.
Hello to our friends at Lucy Loveheart
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
The App works as described. Support was great and very helpful with setting up everything on our new theme. I would recommend this app to other merchants looking to give a customizing option to their customers.
2024 update! The app still works well. Support is top-notch. If you need customizations on your products, would highly recommend them.