Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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Excellent and fast support with an issue we were having with our site.
the chat box was very easy to use and response was very quick.
Hello to our friends at Lucy Loveheart
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Tanu & The Product Customizer Support Team
We had an issue with the coding in some of the themed sections in the app, and Shevaughn was able to help us get it figured out and corrected! He was fast and effective with every response! I wouldn't have been able to figure it out without their help!
Greetings SportingStyle,
Thank you for reaching out to our support team when you needed assistance with the coding in your theme. Shevaughn is a great resource to quickly identify and solve problems experienced and we are glad you got to utilize his support. Let us know if you need anything!
The Product Options and Customizer support team
The App works as described. Support was great and very helpful with setting up everything on our new theme. I would recommend this app to other merchants looking to give a customizing option to their customers.
2024 update! The app still works well. Support is top-notch. If you need customizations on your products, would highly recommend them.
Easy to use, but 5 stars simply because we changed our theme and I didn't even think to check to make sure the product customization options for our products still worked with our new theme. They reached out to us and then fixed what wasn't working!
Hello to our friends at The Navy Knot
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Tanu & The Product Customizer Support Team
They found a bug caused by another app and worked to fix it.
Software works great, and worth every penny.
We have a very complex product line with multiple overlapping upsells and a nightmare of a shipping problem. So we use PO&C to make customer checkout easier and take a $2k sell to almost $4k without affecting the shipping. Great piece of software!
Hello to our friends at YaegerPro Carts by SBSM
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.
Tanu & the Product Customizer Support Team
The app works great and has all the functionalities that we need to add customisation options to our products. Tech support is also excellent.
Hello to our friends at KOKO ART
Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
My experience with this app has been great from installing it onto our shopify theme to quick responses from support - amazing!
We use this app to add customized options to our products throughout our website. Whether it just be a checkbox option or an additional cost option, it is very consistent and works well with our product pages. It is very user friendly and the customer support is great. I would definitely recommend using this application.
Hello to our friends from Intuition Backgrounds!
It's extremely kind of you to leave this AWESOME review on the Shopify app store, thank you! We sincerely appreciate it. We wish your store much success! :-)
Melissa & The Product Options & Customizer Team
Such a useful app and really great service from support - especially Takeen. Thank you very much for all your help!
Hello friends from Bookishly!
So glad Takeen did a great job for you! We take pride in helping everyone we can, even if the app doesn't end up being the exact solution they needed and they need to look elsewhere. Thanks for your time and the kudos! Hope Bookishly is wildly successful!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team