Reviews (1,776)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage extensive product customizations, which is particularly useful for businesses offering personalized items. It supports various custom options like drop-downs and file uploads, and features reusable templates that simplify product management. The integration with Shopify is seamless, enhancing the shopping experience and potentially increasing sales. Customer support is frequently praised for being efficient and responsive, with special mentions of support personnel like Shevaughn, Aman, and Deep for their quick and helpful service.

Edited March 4, 2019

We've been using Product Customizer for many years now. Many of our products have unique variables that people have to choose from and this is the perfect app to handle that. Additionally, the support has always been super quick and helpful. Its a no nonsense app that does exactly what it says it does.

Anvil Customs
United States
Almost 5 years using the app
Product Customizer replied March 4, 2019

Thanks so much for the awesome review! We super appreciate you taking the time ;) I like the no-nonsense comment, we take pride in that. Happy selling to AVIL CUSTOMS!!

Edited September 21, 2022

Shevaughn was super helpful with updating an issue which occurred when I updated my new theme. I have been using this ap for years and it has been perfect for my online store. I sell customised phone cases, it allows customers to input their personal name/initials or upload a photo, rather then leaving those details in the 'Notes' section of the cart, like they were doing previously. Thanks Sam - Minca Cases (www.mincacases.com)

Minca Cases
Australia
Almost 5 years using the app
Edited April 8, 2024

I've used a lot of different variants of apps over the years as my store and website have grown in volume. Hands down, Product Options & Customizer is the best app you can buy. You get what you pay for, I use the premium service as communication is critical due to the type of clients we receive. I highly recommend this app to anyone who values excellent customer service.

Jacob Owens Designs
Canada
Almost 5 years using the app
Product Customizer replied January 10, 2022

Hello to our friends from Jacob Owens Designs

We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success! We appreciate the high recommendation :-)

Tanu & The Product Customizer Support Team

Edited April 23, 2024

He estado utilizando "Product Customizer" en mi tienda de Shopify y estoy muy satisfecho con los resultados. La aplicación es intuitiva, fácil de usar y ha mejorado significativamente la experiencia de compra para mis clientes, permitiéndoles personalizar los productos a su gusto. El soporte técnico es sobresaliente; siempre responden rápidamente y han resuelto cualquier problema que he tenido de manera eficiente. Recomiendo ampliamente esta aplicación a cualquier comerciante que busque ofrecer opciones de personalización avanzadas en su tienda online.

La Lentería
Mexico
Almost 5 years using the app
Product Customizer replied January 21, 2022

Hello to our friends from La Lentería

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is the lifeline of our support team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment.

Tanu & The Product Customizer Support Team

October 9, 2017

Shop Storm has been a dream to work with! They've really gone above and beyond ensuring that we were set up properly with their app. It works really well for us, is easy to use, and if we do have any questions Shop Storm is there to help with quick and friendly service.

Zenned Out
United States
Almost 5 years using the app
October 21, 2018

The app has allowed me to create personal filters and product customisation, making our website very convenient for both our customers and for us. Jim has assisted us well in setting up the app and answered all my questions in an efficient and polite way. Highly recommend!

Noah Garden Centre
Singapore
Almost 5 years using the app
October 18, 2019

We are very happy with this application because it helps us to customise selling options easily and fast!!
We really recommend its use for webs which need options customisation
Juan Segurola
Owner of 3Dresyns

3Dresyns
Spain
Almost 5 years using the app
Product Customizer replied October 21, 2019

Hello friends from 3Dresyns!

Your store is awesome! Glad the app was fast and easy for you, we like that it is also! Appreciate the top notch review... Hope your 3D products sell massively!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

November 14, 2013

LOVE this app! So easy to use and works great! Customer service is prompt and friendly! Highly recommended!

Nursery Art, Childrens Art | Alley Kids
United States
Almost 5 years using the app
January 19, 2022

Great App for product Customisation and Add ons! Super helpful team. Special thanks to Kevin for helping us with installation!

Kleiner Fuchs
Germany
Almost 5 years using the app
Product Customizer replied January 20, 2022

Hello to our friends from Kleiner Fuchs

We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Kevon was able to help you:) We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Tanu & The Product Customizer Support Team

August 17, 2021

I love this app!!! I highly recommend it!! Has helped us making more sales for our custom products. And the team behind it is always so nice and help us out super fast each time we need help.

Alânika
Mexico
Almost 5 years using the app
Product Customizer replied August 18, 2021

Hello to our friends from Alânika

Thank you for this great review! we are incredibly grateful for awesome customers like you!

Cheers,
Pushpesh & the Product Customizer Support Team