Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features and user-friendly interface. They find the mass application of options to products efficient and ideal for custom product businesses. The app's support team is noted for their quick responses and proactive problem-solving, often directly resolving issues in merchant accounts. Its consistent performance and ongoing improvements have led to numerous recommendations and long-term usage.

June 27, 2019

Love this app so our customers can filter by size and color (variants). Sometimes a bit confusing/cumbersome to use.. but it works well and we like it! Changed themes and they helped to customize it so that it looked like it fit in with our new webstore.

Warmblood Tack Store
United States
About 4 years using the app
Product Customizer replied July 5, 2019

​Hello friends at Warmblood Tack Store! This is Sean, the Customer Success Manager with Product Customizer :)

We definitely are grateful for this 5-star review. Apps have to perform a lot of workarounds on the Shopify platform to get things running smoothly for each store -- glad we did a great job for you. Wishing your store a TON of success in the near future!

-The Product Options & Customizer Team

Edited April 18, 2024

Aman has been wonderful and very responsive in helping us fix our programming issue. He recognized our urgent need for support and treated the situation with urgency, in kind.
Thank you Aman and team for all your support and hard work!

La Bon Bake Shoppes
United States
About 4 years using the app
Product Customizer replied February 6, 2023

Hello to our friends at La Bon Bake Shoppes

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

November 4, 2016

This app has solved so many things for our shop, so that people can pick things and enter custom info up front instead of us having to spend time emailing with them afterwards. It works great, and when I switched themes recently the support staff was brilliant in helping me getting it to work (and look great) on the new theme. We're now using 2 ShopStorm apps in our shop, very happy with both of them.

Ideal Bookshelf
United States
About 4 years using the app
Edited November 8, 2018

The conditional logic is perfect at making a clean checkout experience for my store. Great product.

Crafted Taste Cocktails
United States
About 4 years using the app
April 28, 2018

Love it! This is an excellent app. Easy to use and works great without any negative issues.

Vwaq
United States
About 4 years using the app
Edited April 6, 2022

Support is good. Would be good if there was an in-between plan or a custom rate for one service/change without having to pay $20USD per month for it.

Upper Dhali
Australia
About 4 years using the app
Product Customizer replied January 10, 2022

Hello to our friends from Upper Dhali

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our support team was able to assist you! We appreciate the high recommendation :-)

Tanu & The Product Customizer Support Team

Edited June 12, 2016

Love this, now its integrated into Shopify admin pages it is even easier to add totally bespoke customisation options to my products.

But what makes this 5 stars is when you have a problem, Shopstorm get back to you so quickly, and really want to help. I moved to a new theme and snippets where updated and some coding which I would never have been able to do.

Really recommended.

Sparkly Surprises
United Kingdom
About 4 years using the app
February 26, 2014

Just wonderful! The best App to use. So easy and straight forward. I haven't even read the help guide yet as I haven't needed it. Very easy to figure out on your own.

Outstanding customer service also.

Reborn Baby Boutique
Australia
About 4 years using the app
Edited February 7, 2019

This app is great, really easy to use. When I changed themes I had a small problem but with in minutes after emailing it was sorted. Fabulous customer service. Thank you to Daniel for helping me.

Parkin & Lewis
United Kingdom
About 4 years using the app
September 30, 2015

Seriously a game changer for both of my websites! One of my favorite apps & the customer service is out of this world. Always go above & beyond. Highly recommended!

Lat Lo
United States
Almost 4 years using the app