Reviews (1,758)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to add diverse customization options to products, such as text inputs, file uploads, and dropdown menus, which is especially beneficial for businesses like personalized gift shops. It features templates that simplify the customization process, saving time and enhancing user experience. The app is praised for its reliable performance and the support team is noted for their quick and effective assistance through live chat, email, and Zoom calls. Merchants recommend it for its comprehensive features, ease of use, and excellent customer support, highlighting its flexibility in managing complex product variants and conditions. Long-term merchants report high satisfaction, emphasizing its stability and effectiveness in meeting business needs.
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This is a great app for my stationery shop. Allows me to offer all the options that I need to my customers. Their customer service is always excellent and when I need tech help, they are always friendly, quick to respond and able to get things fixed and back up and running. Highly recommend!
Super App, super and fast support. My issues have been done in few minutes every time. The app is also very simple to use
Hello to our friends at Otanto
Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!
Cheers,
Pushpesh & the Product Customizer Support Team
Since Shopify limits the amount of option you can add to a product. Product Customizer is the perfect app to add additional option to a product - simple and effective. Plus they have amazing customer service is you happen to have any questions or issues.
This is a great app to add customization options for your customers. It is very intuitive and easy to use. We had some issues integrating it but Yaneeke did an outstanding job fixing all our issues.
Absolutely would recommend!
Hello to our friends from Eleanor Rose,
Thanks SOOOO much for leaving this GREAT review! We sincerely appreciate your support :-) We will let Yaneeke know her efforts were greatly appreciated! We wish Eleanor Rose much success online! :-)
Melissa & The Product Options & Customizer Team
This app was super helpful in adding the little tweaks we needed to make our product pages just right. And the after-sales support is phenomenal!
Hello friends from Sock Fancy Seasonal!
Super cool of you to leave us this top-notch rating on the Shopify app store. So glad our service has been good for you, and the app has been effective. We love what we do and hope that your store is super-popular online!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
Ive tried a lot of customiser apps and this 1 is the best for customer service. You often find that a 1 size fits all with Shopify apps. However this one is different. They assigned a technical support worker to change the code to made it unique for my website. Aman was amazing this was all on the free plan. Once we knew the product worked we then purchased the paid plan.
Hello to our friends from TheGlamSquad.co.uk
We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Aman was able to help you with the setup process. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!
Cheers,
Pushpesh & the Product Customizer Support Team
So far this app has been great and support has helped me super quickly! I found the app easy to set up as well.
Hello friends from Sacred Space Candles!
Thanks for the good word here, and the time you took to leave it! So appreciate it. Glad you feel our app works well and that the support was timely for you. We are pretty proud of both the app and our support team :-) May Sacred Space Candles be massively successful!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
I moved to this app from Variant Products app, because it worked well with Selly (an upsell app). It was straightforward and easy to set up my customizations. I upgraded the plan so I could charge more for these customizations as well (I've had this app for a couple weeks now and it's down great things to increase my AOV!). The best part was customer service - I reached out for a few questions/issues, and WOW, Sheniel was so fast to respond and they helped me out pretty instantly. It was over a course of a few days (since I had more questions/issues), and we got all my problems resolved. No other app has provided me with this level of support. Very, very happy with this app!
Hello to our friends from Kassava Co.
Thank you for this great review! We’ll make sure we pass your kind words along to Sheniel, who we know will be delighted to read your comment. We are incredibly grateful for awesome customers like you! Don't hesitate to reach out to us if you have any more queries.
Cheers,
Pushpesh & the Product Customizer Support Team
This app helps a bunch. Took me a minute to figure it out, but once you understand how it works its an awesome tool to have
Hello friends from AKWYR!
So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and feel it's an awesome tool -- hope your online store sees huge success!! Thanks for the recommendation!
-Sean the Customer Success Manager & The Product Options and Customizer Support Team
I use this app for customers to upload their own images or add a description to their order. It is so helpful and affordable. I needed help with an issue, I reached out to Product Customizer and they fixed it ASAP.. Thank you for your help. I appreciate it all.
Hello to our friends from Treazures By Tee
Thank you so much for taking the time to leave this excellent review. We're glad we could be of service to you and hope we can assist you again soon.
Cheers,
Pushpesh & the Product Customizer Support Team