Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly design, and reliable performance, especially for personalized products. They value the time-saving template feature and compatibility with Shopify 2.0 themes. The customer support team is praised for their efficiency and proactive live chat service. The app offers a free plan for testing or single product use and is continuously improved, instilling confidence in its future potential.

February 2, 2023

I am new to this app, but it is serving me well. The tech support is excellent. I am not tech minded, but I recently had an issue which Kevon in tech support helped me resolve.
Excellent customer service*****

Cocodelic Nails
United Kingdom
Almost 2 years using the app
Product Customizer replied February 6, 2023

Hello to our friends at Cocodelic Nails

Thanks for sharing your review with us and the community. We're thrilled to learn that Kevon was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

June 1, 2016

Love this app -- exactly what we were looking for and they made the installation a BREEZE .... they did it for us :) App lets you make custom variations for each product and charge extra for for them if there is an extra fee. Very versatile and like I mentioned, exactly what I needed. Would highly recommend this app it works great.

Qhvbeauty
United States
Almost 2 years using the app
Edited October 17, 2015

simple to install and easy to configurate. Product Customizer does its job perfectly

edit 2015: great customer service, friendly and fast!

Ranarossa
Italy
Almost 2 years using the app
June 12, 2019

Installation is easy and the app is user friendly. Daniel with the support team was able to answer my questions in a timely manner. They also provide great training resources that aid users with the app.

ACFMetals
United States
Almost 2 years using the app
Product Customizer replied July 5, 2019

​Hello friends at ACF Metals! This is Sean, the Customer Success Manager with Product Customizer :)

Our guy Daniel rocks - so good at installations for stores, and fast troubleshooting. Also I'm happy that our training resources were helpful for you. Wishing ACF Metals tons of success in the coming months & years!

-The Product Options & Customizer Team

September 27, 2016

This app works like a charm. I needed customer support for an issue which turned out not to be related to this app & I received above and beyond friendly support! Very happy customer. Would highly recommend.

Epicgoodiesshop
United States
Almost 2 years using the app
November 4, 2020

Nice app, user friendly and complete.
Excellent customer service, perfect answers and problem solving.

Monza Store
Italy
Almost 2 years using the app
Product Customizer replied November 6, 2020

Hello to our friends from Monza Store

Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated! :-)

-Melissa & The Product Options & Customizer Team

March 9, 2015

Love this app. Very easy. I just wish I could preview the photo uploads before I add them to the cart. Besides that awesome and user friendly!

sincerelykai
United States
Almost 2 years using the app
February 4, 2022

Aman helped me so much in figuring out what's this app about and how to use all of the options. Very helpful and my life /business with this app became much easier to give an option for costumer to customize the product. Thank you

Jally Bowtique
United Arab Emirates
Almost 2 years using the app
Product Customizer replied February 4, 2022

Hello to our friends from Jally Bowtique

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is the star of our support team and we are delighted to know that he was able to assist you. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

January 21, 2019

This app has a lot of great options - it works great for our highly customized products. Easy to use.

Patty-Cakes International
United States
Almost 2 years using the app
April 30, 2013

This applicaiton was perfect for my needs. Easy to install and the customer service was extremly quick to help me customize the spacing and font to my website.

Luchador MMA
United States
Almost 2 years using the app