Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

October 1, 2015

Love this app and the support team behind it!
Almost everything on my website has to be customized, and I had no idea where to start to make that happen. After I found this app, I didn't know how to install it. They simply took care of it, and then followed up to make sure I knew how to work it and to make sure everything was working properly.
Excellent customer service!!

Krista Marsh Designs
United States
Almost 2 years using the app
November 27, 2021

very fast customer support. Aman helped me within 10 minutes and resolved my problem, now it works. thanks!

Jenni Elle
Germany
Almost 2 years using the app
Product Customizer replied November 28, 2021

Hi Jenni Elle,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are really glad Aman is with us!

`Harish - Customer Success Team! :D Cheers!

May 19, 2022

The app is very helpful in letting us customise our products and if there are any issues the customer service is very efficient.

The Flower Folk
United Kingdom
Almost 2 years using the app
Product Customizer replied May 20, 2022

Hello to our friends from The Flower Folk

We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

March 17, 2016

Special thanks for Justin, very fast and fantastic support.

Nunuco Design Company
Finland
Almost 2 years using the app
November 6, 2019

Would definitely recommend this app. Easy to set up and great support with a small issue. Thank you.

Canadian Ski Council | Conseil canadien du ski
Canada
Over 1 year using the app
Product Customizer replied November 6, 2019

Hello friends from Canadian Ski Council-

Thanks for this great review for our app -- and we agree that our support team is GREAT! We appreciate you taking the time to provide your feedback. Hope your store sells millions online! :)

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

November 25, 2021

love the function of the app overall, and big shout out to Aman , very professional & helpful customer support.

AcuproHub
United States
Over 1 year using the app
Product Customizer replied November 26, 2021

Hi AcuproHub,

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are really glad Aman is with us!

`Harish - Customer Success Team! :D Cheers!

March 3, 2022

Excellent customer support, fixed my issues quickly and seamlessly! Thank you, would highly recommend!

The Closing Gift Store
United States
Over 1 year using the app
Product Customizer replied March 4, 2022

Hello friends at The Closing Gift Store

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed! We appreciate the high recommendation.

Tanu & The Product Customizer Support Team

February 28, 2022

Kevon was extremely helpful with getting me up and running with this app in my store!! So far I believe the app will be doing me a huge favor so we'll see how things go as I scale. So far so good!!

BODY & BOTANY
United States
Over 1 year using the app
Product Customizer replied March 2, 2022

Hello to our friends from BODY & BOTANY

We’re pleased that Kevon was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We will let Kevon know that his assistance is greatly appreciated. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

November 20, 2014

This app has really helped us to add custom notes to orders. This is really important to us as many of our products have custom messages for gifting purposes along with engraving customizations. Thanks product customizer!

Big Belly Banks
United States
Over 1 year using the app
November 27, 2020

This app has helped us with the customization and ease of ordering for our customer. The support team is great with their swift reply and assistance!

Key-Orient Lamitec Pte Ltd
Singapore
Over 1 year using the app
Product Customizer replied November 27, 2020

Hello to our friends from Key-Orient Lamitec Pte Ltd

Really appreciate you taking the time out to write this great review! We will definitely extend your kudos to our support team! We hope Key-Orient Lamitec Pte Ltd is super successful online!

-Melissa & The Product Options & Customizer Team