Reviews (1,722)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex product customizations and variations, ideal for unique or personalized items. They appreciate the user-friendly interface that supports features like image uploads and add-on pricing, and the ability to apply templates in bulk, which streamlines the customization process. The app is noted for its reliable performance across various Shopify themes, and its customer support is praised for being responsive and effective in resolving issues, enhancing customer satisfaction and potentially increasing sales.

April 27, 2015

We have been using Product Customizer for multiple options to order furniture. This way we can save sku numbers and variants. This is very simple way to add variants by hand. This app has been very productive and easy to work with. We highly recommend it.

2bmod
United States
Almost 2 years using the app
Edited January 23, 2016

This a great app! It allows us to add menus with large amounts of options. Easy to use & understand, the crew are super-fast at responding the questions and resolving any issues, and it has made a positive difference to our website.
We can now have all the options we need for any of our products - thanks to Product Customizer.

Ausfr
Australia
Almost 2 years using the app
March 1, 2014

Love this, took me week to find this, my website product requires many varients. Just what I needed!

VSAP Clothing
United States
Almost 2 years using the app
November 27, 2017

Very functional and easy to use and the customer service was exceptional.
I was able to get a small issue fixed promptly on a Sunday evening.
Highly recommend!

Leatherheadsportsstore
United States
Almost 2 years using the app
January 27, 2015

Very useful App and fantastic customer support. We had originally downloaded another app 'Product Options' by a different company but it was extremely difficult to install and their support was pretty much non-existent. ShopStorm's app is both cheaper and installation is free of charge. The best choice for customisable products hands down!

Brandish
Hong Kong SAR
Almost 2 years using the app
February 25, 2014

This is a great app that has saved me hours setting up all my product options. It took just minutes to get the hang of it and I was soon creating products with hundreds of variants. I did have some questions about customizing the appearance of my website option selections, and received outstanding guidance from the developer in a timely fashion. I would highly recommend this product!

discountpointeshoes.com
United States
Almost 2 years using the app
April 27, 2022

Great customer service, thanks Kevon :)
Have been using this app for a couple of years now, and on the rare occasions when I need help with it there is always a quick response and resolution.

Micro Scooters NZ
New Zealand
Almost 2 years using the app
Product Customizer replied April 28, 2022

Hello to our friends from Micro Scooters NZ

Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tane & The Product Customizer Support Team

September 8, 2017

THE BEST APP FOR PRODUCT CUSTOMIZATIONS!
The app makes everything possible and the amazing team behind the app makes it happen, really fast, if you don't know how to do it yourself. No need to worry what this app can or cannot do, because if there is some function related to this app that is missing, the customer service will do absolutely everything in there power to help you!
I WILL RECOMMEND THIS TO EVERYONE.
THE CUSTOMER SERVICE ALONE DESERVE 1000 STARS!

Kapsello
Denmark
Almost 2 years using the app
September 14, 2021

wonderful software, and great customer service. i had an error in my theme and they fixed it in few minutes.

Summo Sports
United States
Almost 2 years using the app
Product Customizer replied September 15, 2021

Hello to our friends from Summo Sports

Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

March 23, 2022

I'm not very tech savvy and was having difficulty installing it. The customer service was wonderful and took care of installing it properly and got it working correctly.

Make It Merry
United States
Almost 2 years using the app
Product Customizer replied March 24, 2022

Hello friends at Make It Merry

Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed! We appreciate the high recommendation.

Tanu & The Product Customizer Support Team