Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features and user-friendly interface. They find the mass application of options to products efficient and ideal for custom product businesses. The app's support team is noted for their quick responses and proactive problem-solving, often directly resolving issues in merchant accounts. Its consistent performance and ongoing improvements have led to numerous recommendations and long-term usage.

December 7, 2015

Very easy to use. Customer service is great and always willing to help!

Bumble Bee Britches
United States
About 2 years using the app
September 16, 2021

Kevon Evans was very responsive. He fixed my issue right away. I love how seamlessly the app works. I use this for all of my clients. The ability to customize products is the very best. The options are endless. Kevon saw all of my issues and fixed them immediately. Truly the best app for custom services.

I Hate Domestic Violence
United States
About 2 years using the app
Product Customizer replied September 16, 2021

Hello to our friends from I Hate Domestic Violence

We’re pleased that Kevon was able to resolve all your issues with the app promptly. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

September 29, 2016

Really useful app for us who need to have loads of Custom options on our products. Amazing and super fast support. Highly recommend!

Salter Creek Designs
United Kingdom
About 2 years using the app
Edited April 16, 2024

Chat was great at responding very quickly to my questions and fixed them immediately!

kawaiikrafts
United States
About 2 years using the app
Product Customizer replied March 28, 2022

Hello to our friends at kawaiikrafts

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Product Customizer Support Team

February 8, 2022

love this app, super helpful with my store. love this app, super helpful with my store. love this app, super helpful with my store.

Jomboy Media
United States
About 2 years using the app
Product Customizer replied February 9, 2022

Hello to our friends from Jomboy Media

Thank you for this amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer go above and beyond to help every merchant and I am glad that we hit the mark for you. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

Edited January 7, 2024

Works really well for what I use it for. Had issues when I updated to 2.0, but they were very quick to fix it. All good so far!

Great support as always!

Shelf Expression
United States
About 2 years using the app
Product Customizer replied May 10, 2022

Hello to our friends at Shelf Expression

Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

July 9, 2020

This app has been great - I have a very customized website and this has made it so easy to add so many variations!

Ebb & Flow Jewelry
Canada
About 2 years using the app
Product Customizer replied July 9, 2020

Hello friends from Ebb & Flow Jewelry

Thanks for leaving us this great review!, glad it's working well for you and you are happy with its performance!.

-Melissa & The Product Options and Customizer Support Team

January 19, 2022

Great App for product Customisation and Add ons! Super helpful team. Special thanks to Kevin for helping us with installation!

Kleiner Fuchs
Germany
About 2 years using the app
Product Customizer replied January 20, 2022

Hello to our friends from Kleiner Fuchs

We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Kevon was able to help you:) We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success!

Tanu & The Product Customizer Support Team

Edited November 15, 2022

Works very well now, and when I had an issue, customer service solved it in 5 minutes! Works better than any other custom add-on app I've tried.

Bloomtown
United Kingdom
About 2 years using the app
Product Customizer replied October 30, 2020

Hello to our friends from Bloomtown,

Thanks for the word on this. Regarding the first issue, with that order that came through with no billing, we'd need to investigate it a bit further. On the second item, it is a normal way the app works with Shopify checkout (which is restricted to app developers). I'll email you from our support team email box.

Thanks for raising these - we will help as much as possible!

- Melissa & The Product Options & Customizer Team

November 4, 2022

Great customizability, easy to use, fair price and amazing customer support. if you are looking for an app in this category, Product Options & Customizer is definitely your best choice!

Little L's Artisan Dog Treats
United States
About 2 years using the app
Product Customizer replied November 8, 2022

Hello to our friends from Little L's Artisan Dog Treats

Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team