Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to organize product information effectively, enhancing product page usability. It's praised for its easy setup, user-friendly interface, and customizable features. The app is recognized for its reliability, excellent performance, and responsive customer service that offers customizations. It's affordable and integrates well with Shopify themes, making it a recommended tool for improving online stores.

April 28, 2024

We have been using this app for 4+ years and it has worked great. Recently, we upgraded our theme and we could not get the App to work correctly. I emailed support at midnight and got a response within 10 minutes. They fixed it to our specifications in a few hours. Wow!

You don't always get support like this. We could not be happier with the response, service, and outcome. If only all App Support was like this.

Pure Living Space
United States
Over 7 years using the app
NexusMedia replied May 1, 2024

Hello!

Thank you for the great feedback and review! We greatly appreciate your dedication to our product. It was a pleasure to assist you with tuning the app for your new theme.

We are doing our best to provide top-notch service, so if you need any further help - just contact our 24/7 support team.

Best regards,
The NexusMedia team.

March 12, 2024

Tetiana & Karina are extremely supportive and make sure the issues you have are solved between them. Very valuable members of the team!

Skanwear®
United Kingdom
Almost 5 years using the app
NexusMedia replied March 15, 2024

Hi,

Thank you for your review! It was a pleasure to assist and solve all your inquiries.

Contact our 24/7 support team if you need future assistance.

Best regards,
The NexusMedia team.

March 3, 2024

Great customer service, fast and very helpful.

Bully Truck Accessories
United States
About 4 years using the app
NexusMedia replied March 9, 2024

Hi,
Thanks for your feedback!

If you need further assistance, just contact our 24/7 support team.

Best regards,
The NexusMedia team.

February 21, 2024

Amazing customer service. Nina solved all problems for me really quickly and efficiently and was able to explain to me what she had changed so I can solve further problems for myself in future.

Lazy Jacks
United Kingdom
Almost 5 years using the app
NexusMedia replied March 1, 2024

Hi,

Thanks for taking the time for a great review!

If you need further assistance, feel free to contact our 24/7 support.

Best regards,
The NexusMedia team.

February 19, 2024

Great app! The support is incredible too!

ALINE SKINCARE
United States
Over 4 years using the app
NexusMedia replied February 22, 2024

Hi,

Thanks for the great review!
Feel free to contact our 24/7 team if you need any help.

Best regards,
The NexusMedia team.

February 6, 2024

Very easy to set up and when I had a problem they responded quickly and solved it for me. Excellent customer service.

Origami Organelles
United Kingdom
About 7 years using the app
NexusMedia replied February 9, 2024

Hi,

Thank you for sharing your positive experience. We appreciate your feedback!

Should you need further assistance, please get in touch with our 24/7 support. We are always here to help.

Warm regards,
The EasyTabs Team

April 21, 2024

Tanya was very fast and very helpful, highly recommend!

Regal Flow
United Kingdom
8 months using the app
NexusMedia replied April 26, 2024

Hello,

Thank you for the warm words and recommendations.

If you need further assistance, just contact our 24/7 support team.

Best regards,
The NexusMedia team.

April 11, 2024

They are awesome and quick to fix any issues that may arise and also add any features you are looking for :)

XGear101.com : Sneaker Tees Clothing : Shirts to Match
United States
3 months using the app
NexusMedia replied April 15, 2024

Hi,

Thanks for your warm words. It's fantastic to have such remarkable clients!

If you need any help, feel free to contact our 24/7 support team.

Best regards,
The NexusMedia team.

February 12, 2024

The app works amazing but that is not all, the customer service is something that i have never experienced before we had a slight issue while working on another part of the site and it looks like Easytab script was effected by this i emailed them about the issue, whiten 1 minute they responded and fixed it, i am a customer for life...
Thank you Kateryna...

Katziela
United States
Over 1 year using the app
NexusMedia replied February 16, 2024

Hi,

Thanks for such an amazing review! We appreciate it!
It was a pleasure to assist you!

Feel free to reach out to us if you need further help! We are 24/7 here.

Warm regards,
The NexusMedia team!

January 31, 2024

Very good APP:)

babystepsnz
New Zealand
Over 2 years using the app
NexusMedia replied February 2, 2024

Hi,

Thanks! 🤗
We appreciate your feedback!

Best regards,
The NexusMedia team.