Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for neatly organizing product information, enhancing the aesthetic of their stores. It's praised for its seamless integration with Shopify themes and other apps, and features like shared tabs and customizable dynamic headings. The app is deemed reliable, with some merchants using it for years without issues. The support team is commended for their quick responses and willingness to customize the app to meet specific needs. Merchants believe the app offers good value for money.

April 28, 2024

We have been using this app for 4+ years and it has worked great. Recently, we upgraded our theme and we could not get the App to work correctly. I emailed support at midnight and got a response within 10 minutes. They fixed it to our specifications in a few hours. Wow!

You don't always get support like this. We could not be happier with the response, service, and outcome. If only all App Support was like this.

Pure Living Space
United States
Over 7 years using the app
NexusMedia replied May 1, 2024

Hello!

Thank you for the great feedback and review! We greatly appreciate your dedication to our product. It was a pleasure to assist you with tuning the app for your new theme.

We are doing our best to provide top-notch service, so if you need any further help - just contact our 24/7 support team.

Best regards,
The NexusMedia team.

February 12, 2024

The app works amazing but that is not all, the customer service is something that i have never experienced before we had a slight issue while working on another part of the site and it looks like Easytab script was effected by this i emailed them about the issue, whiten 1 minute they responded and fixed it, i am a customer for life...
Thank you Kateryna...

Katziela
United States
Over 1 year using the app
NexusMedia replied February 16, 2024

Hi,

Thanks for such an amazing review! We appreciate it!
It was a pleasure to assist you!

Feel free to reach out to us if you need further help! We are 24/7 here.

Warm regards,
The NexusMedia team!

February 21, 2024

Amazing customer service. Nina solved all problems for me really quickly and efficiently and was able to explain to me what she had changed so I can solve further problems for myself in future.

Lazy Jacks
United Kingdom
Almost 5 years using the app
NexusMedia replied March 1, 2024

Hi,

Thanks for taking the time for a great review!

If you need further assistance, feel free to contact our 24/7 support.

Best regards,
The NexusMedia team.

April 11, 2024

They are awesome and quick to fix any issues that may arise and also add any features you are looking for :)

XGear101.com : Sneaker Tees Clothing : Shirts to Match
United States
3 months using the app
NexusMedia replied April 15, 2024

Hi,

Thanks for your warm words. It's fantastic to have such remarkable clients!

If you need any help, feel free to contact our 24/7 support team.

Best regards,
The NexusMedia team.

February 6, 2024

Very easy to set up and when I had a problem they responded quickly and solved it for me. Excellent customer service.

Origami Organelles
United Kingdom
About 7 years using the app
NexusMedia replied February 9, 2024

Hi,

Thank you for sharing your positive experience. We appreciate your feedback!

Should you need further assistance, please get in touch with our 24/7 support. We are always here to help.

Warm regards,
The EasyTabs Team

March 12, 2024

Tetiana & Karina are extremely supportive and make sure the issues you have are solved between them. Very valuable members of the team!

Skanwear®
United Kingdom
Almost 5 years using the app
NexusMedia replied March 15, 2024

Hi,

Thank you for your review! It was a pleasure to assist and solve all your inquiries.

Contact our 24/7 support team if you need future assistance.

Best regards,
The NexusMedia team.

April 29, 2024

Great app for making your product page presentable without being too busy. The shared tabs feature is a MAJOR KEY ALERT! Support was also very fast and extremely helpful.

The Sensory Supply
Canada
7 days using the app
NexusMedia replied May 1, 2024

Hi,

Thanks for sharing your feedback. We are glad you like the app and that it suits your needs!

If you need additional help, contact our 24/7 support team.

Warm regards,
The NexusMedia team.

March 3, 2024

Great customer service, fast and very helpful.

Bully Truck Accessories
United States
About 4 years using the app
NexusMedia replied March 9, 2024

Hi,
Thanks for your feedback!

If you need further assistance, just contact our 24/7 support team.

Best regards,
The NexusMedia team.

April 21, 2024

Tanya was very fast and very helpful, highly recommend!

Regal Flow
United Kingdom
8 months using the app
NexusMedia replied April 26, 2024

Hello,

Thank you for the warm words and recommendations.

If you need further assistance, just contact our 24/7 support team.

Best regards,
The NexusMedia team.

April 11, 2024

The app is pretty easy to use, and if you still have any questions or need any help, just like I did, the support team will respond very quickly to make sure you get what you need. I really appreciate this kind of service! Thank you, especially to Nina and Ilia who helped me!

OneUp Cleaning
United States
1 day using the app
NexusMedia replied April 15, 2024

Hi,

Thank you for the fantastic feedback and for taking the time to leave it! We appreciate it very much!

Should you need further assistance, our team is here 24/7 to help.

Best regards,
The NexusMedia team!