Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this tool useful for managing and scheduling sales, with the ability to apply discounts to specific items or collections. It's praised for its excellent customer service and its effectiveness in boosting sales and customer engagement. Some merchants reported occasional issues with items not reverting back to their regular price post-sale. The one-time payment option is appreciated by some over monthly fees.

October 9, 2020

It's nice that it help me to create the discount that Shopify cannot create, and it looks great. Unfortunately it need to be paid

Watch Empires
Malaysia
1 day using the app
BOLD replied October 13, 2020

Thank you so much for the review. We couldn't be happier that you are finding Bold Discounts to be useful and fitting in with the look and feel of your store. Due to feedback like yours, Bold has actually updated the pricing for Bold Discounts so you can access all the features you need at the $19.99 price point! For more information on the price change, you can check out this article: https://support.boldcommerce.com/hc/en-us/articles/360050105812-October-7th-2020-New-Price-Plan-Changes-with-Bold-Discounts-V2

November 9, 2020

so far it's great, gotta try out for a few more discounts to determine whether this app worth for USD19.99/month.

TOMSCOUT
Singapore
29 days using the app
BOLD replied November 10, 2020

Thank you so much for your feedback. Wishing you all the best on all of those future discounts!

Edited April 29, 2020

I just started with this app. I just finished by first discount. It was extremely easy to use. Very user friendly.

Comfort Diabetic Shoes
United States
29 days using the app
December 11, 2015

The bold team is definitely dedicated to making useful apps supported by excellent customer service. However, I found this app to be extremely sensitive and the first promotion I launched ended with many items having their set discount doubled by the app... so instead of having an awesome and successful sale I ended up with a ton of orders with items sold at 50% off the sale price (lost lots of money on these sales)! The support team could not really resolve this issue (in spite of being responsive to the support ticket) and it sounds like many users had a similar experience around the time I did (Black Friday week). So, be aware, that any slight change made to items in your store while a sale is active has the potential to mess things up significantly. And that sucks.

Sage Garden
Canada
About 1 month using the app
August 10, 2020

I was quite ecstatic to download this app in hopes of being able to clear out my summer collections only to be faced with the task of dealing with the most incompetent team in the world. It took them nearly three weeks to get anything done and when they finally "fixed their issue", their app deleted me entire collection. Don't tell me you are sorry, just be more careful and deliver what your business promises.

Beautique + Fit
United States
28 days using the app
Edited July 4, 2018

can not build discount on homepage and collections,just works on products page,sucker

Igeer
China
25 days using the app
November 13, 2013

The Best App on Shopify!! Put this app and product Upsell for even more selling power.

FISHY ITCHY®
United States
1 day using the app
Edited January 6, 2017

I had this app installed on 2 stores for Black Friday. Had to uninstall it 30 minutes after my sale started as it was not working as it was supposed to.

Had been testing them out for about 2 weeks and all the edits I had made on one store, kept copying over to my other store. I thought I was hallucinating.

They acknowledged the issue and blamed it on something about L Frame. They said I could only make changes to one store at a time ( I had both stores open in different browser tabs). It was a pain in the butt to do because both stores are exactly the same, just set up for different currencies.

I moved ahead anyways and tested and tested and tested to make sure everything looked good.

At midnight on Black Friday the app basically crashed. My social media and inbox was a mess with customers complaining that:
1. discounts weren't showing up on product pages.
2. when the discounts did show up, they disappeared by the time customers were ready to check out.

For some customers, worked perfectly fine.

At the end of it all, it turned into a huge administrative headache that we didn't need and didn't do as well as we'd predicted. We believe that this app is the cause.

We historically have just used promo codes for big sales, but wanted to avoid the headache of "I forgot to use the code" and wanted to do sitewide, timed sales.

Cleaning up the Bold mess was an even bigger mess that we're STILL dealing with as customers are receiving their credit card statements.

A few days later I contacted their support to express my disappointment and asked for a refund, they agreed to do so and said it would be done in 10 days or so. I contacted them again after not seeing the refund, they said to check again Dec 25 (????).

As of Jan 5, 2017, I STILL Don't have a refund.

Update Jan 6th. Finally received my refund

Kinkycurlyyaki 3
Canada
22 days using the app
March 9, 2014

Product Discount is an excellent time saver, and is easy to use. Thanks dev dudes.

NoKipple
United Kingdom
1 day using the app
April 3, 2020

Just added. So far so good in terms of setup. Waiting to see if it works. Good luck to everyone else who adds this app.

Lowkey Heat
United States
21 days using the app