Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this tool useful for managing and scheduling sales, with the ability to apply discounts to specific items or collections. It's praised for its excellent customer service and its effectiveness in boosting sales and customer engagement. Some merchants reported occasional issues with items not reverting back to their regular price post-sale. The one-time payment option is appreciated by some over monthly fees.

Edited September 23, 2020

Unless you have a TON of time do NOT update this app from an earlier version. I would recommend waiting until forced (cross your fingers it won't happen). They will offer a 'free' manual install if you have a customized theme but I don't know about you, but I don't want anyone messing with my theme code (which they don't have any experience with) with no oversight. Overall I'd lump this app in with the general bad IT practices that are far too common with the Shopify community, but that shouldn't give them a pass. UPDATE: I ended up letting them do the modifications on our store after they assured me that they knew what they are doing. Well, once they did the work (totally unannounced) our cart no longer worked (our customer service let me know) so I had to roll it all back. They also left a published test-product sitting around for purchase.

Trial Guides
United States
About 1 year using the app
November 17, 2020

Downloaded this app for the free trial. Realized it is very easy to input the discounts. I like it and will continue to use this app.

Quality Queen Boutique
United States
20 days using the app
BOLD replied November 19, 2020

Thank you so much for the review. We are so happy to hear that you are enjoying the app and finding it easy to use!

June 26, 2018

Great support and easy to use once configured. Very happy with the app! See it live here - https://itzoo.co.uk/collections/pc-base-units

Itzoo
United Kingdom
20 days using the app
January 15, 2020

Great app! Easy to use and make sales. Customer service is on point. Needed a special request and Kelsey and Timothy (coding) were right on it! Seamless integration. Very impressed!

Off The Hook
Canada
20 days using the app
March 9, 2018

Perfect app to create BOGO offers with Product Upsell app. Very fast support.
Good job guys ;)

Buum Store
Belgium
20 days using the app
February 18, 2017

This app is so complicated and repeated request to customer service were not answered. This was my first time buying it in full and it was a BIG MISTAKE.
There should be an onboarding call or someone to help if you are charging full price upfront.

We would love a refund- since it's apparent we never were able to even set up the first discount but our request for a refund was refused.

BUYER BEWARE

Keep Doggie Safe
United States
About 1 year using the app
November 12, 2020

Works pretty well to automatically create discounts. Instead of going into every product, this is way easier !

SPORTSNATION.SHOP
Canada
20 days using the app
BOLD replied November 13, 2020

Thank you so much for your review. We are so glad to hear that you are finding this app helpful and easy to use!

December 1, 2013

This app is very cool, and worth the price. Had it up and running within an hour. The videos the developers include are super helpful in making it work with your specific theme, and the ability to set up a timed sale quickly and professionally is pretty amazing. We did have some downtime as well on Black Friday, but Bold Apps got it back up and running pretty quickly. That is the only reason we give four stars instead of five, but overall, we are very happy we installed this app, and will continue to purchase apps from Bold.

rembrandtz
United States
12 months using the app
November 24, 2020

I Had super high hopes for this app but upon installing their "One click install" option, it glitched. my storefront on would sync half of the products. I put in a ticket and am now at the end of my trial and STILL have NO RESOLUTION. I've followed up multiple times and all I keep getting is we'll update the ticket and have someone get back to you... in the meantime, I have an app that I'm testing and it isn't working correctly which is costing me sales. I can see the potential in the app but the customer service does not make it worth it. if you are going through a sale and the app glitches, don't expect speedy resolutions.

Sunshine And Pixels
United States
12 months using the app
BOLD replied November 25, 2020

Thank you for your honest feedback - we are sorry to hear about the lack of communication from our end and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!

August 18, 2020

I used this app in the past and it worked great, I just re installed and when trying to access help pages I keep encountering 404 pages. I thought this would be as simple as before... Hopefully I will get some help

Natural Jewels
United States
12 months using the app