Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this tool useful for managing and scheduling sales, with the ability to apply discounts to specific items or collections. It's praised for its excellent customer service and its effectiveness in boosting sales and customer engagement. Some merchants reported occasional issues with items not reverting back to their regular price post-sale. The one-time payment option is appreciated by some over monthly fees.

December 9, 2013

Works really well. I wish the interface was a little cleaner and faster, but it does what it does great!

ISO50
United States
11 months using the app
June 14, 2017

Discounts are completely off. I ask for 40% off one, app applies it twice!

Urban Modesty Inc
United States
10 months using the app
February 22, 2021

nice, helpfull.......................................................................................

Minga EU
Portugal
16 days using the app
BOLD replied February 22, 2021

Thank you for your review! We are always happy to help!

April 28, 2017

Customer service is incredible! Specifically, Dan was a great help to us and is true to his word. Give this man a promotion!

Vanval Vapor
United States
16 days using the app
November 14, 2020

App cost me money, it wouldn't allow customers to get the discounted price, spent so much on ads to push out pre-black Friday sale and made no sales because checkout wouldn't discount in the checkout, I'm annoyed

blk-ed
United States
10 months using the app
BOLD replied November 16, 2020

Thank you for your honest feedback - we are sorry to hear that you were experiencing some technical difficulties with the app. We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!

February 6, 2018

If you are using the App on it's own and you're using no other apps in your store then it is great and does what it's supposed to. Bold's customer support is also great, so from that point of view I can definitely recommend them.

However, if you're using other apps, their apps constantly interfere with those and don't work properly. In this specific case I am using another app for wholesale pricing. I constantly list new products in my online store, but if you duplicate a product that is on sale in order to list a new one, the Bold app causes havoc in the shopping cart showing a completely wrong total, even when no items that are on sale are in the shopping cart. This has resulted in customers overpaying their orders. It's rather embarrassing!
I had another app conflict with Bold's Wholesale app before I gave up and installed the other one (which works perfectly with no bugs), where the interference of it with another app lead to negative stock that for some reason people were able to buy.
Unless Bold can figure out how to make apps that work 100% like my other apps, I won't be installing any more new apps from them. It's a shame.

Naild Ink
South Africa
About 1 year using the app
September 8, 2013

This App is a lot better than having to go in manually and add discount codes, Now having to go get Product Upsell to add so we can do BOGO offers.

Vi-Life Gear
United States
About 1 year using the app
March 31, 2016

Proven to be very effective and easy to use once you follow some simple direction. I'm no where near a cider but was able to follow directions and apply all code easily.

Laxstar Clothing
United States
10 months using the app
August 23, 2017

To start out with we are using a suite of Bold apps. Customer Pricing, Product Options, Product Upsell, Loyalty Points, Product Discount and Bold Brain. All of the apps working together have allowed us to expand and manage multiple aspects of our business. Customer Pricing allows us to target specific customer groups for professional discount programs by industry. We use targeted marketing to promote registering for the special discount programs. The customers in these groups are tagged and see adjusted pricing as soon as they login to the store. The ease at which the discounting is handled has encouraged the users in these groups to purchasing more frequently.

The majority of our catalog is customized or personalized and requires a degree of complexity in presenting the various offerings. Product Options allows us to manage those complex products. Product Upsell allows us to present complementary products when specific products are purchased, Product Discount allows us to create BOGOs, Sales and special promotions all designed to increase revenue. Loyalty Points allows us to build interest and repeat business. All of these apps working together have helped to increase activity in the store. The fact that they are all Bold apps makes them easy to manage and gives us access to the excellent Bold support team

The Personalized Doormats Company
United States
15 days using the app
September 30, 2013

love the app just wish i was more computer savvy do to the countdown

Love Thy Thread
United Kingdom
10 months using the app