Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this tool useful for managing and scheduling sales, with the ability to apply discounts to specific items or collections. It's praised for its excellent customer service and its effectiveness in boosting sales and customer engagement. Some merchants reported occasional issues with items not reverting back to their regular price post-sale. The one-time payment option is appreciated by some over monthly fees.

November 25, 2020

This black friday is way more easier to execute than the one we did last year!
Planning our discount simplify our job so much, thank you Bold Team !

The Proper Label ™
United States
13 days using the app
November 28, 2019

Great work of client suppot, help me a lot, saved me a lots of time, especially thank Brenda L & James B, good job :)

Cikers Sports
China
13 days using the app
BOLD replied November 29, 2019

Hi there! We appreciate the review, thank you, and we're glad that our support gurus Brenda and James were able to assist you. :-)

Best of luck with your Black Friday sales this weekend; we look forward to seeing your success!

November 21, 2017

Very impressed! The customer service team responds very quickly and do their best to help. I was helped by Dan and Graeme in two different cases and they have both been very clear and prompt with their solutions.

Poeticcases
United States
13 days using the app
April 5, 2021

We are starting to explore more sales options for our customers. When we first installed we had a few issues with discounts showing but customer support helped was excellent and fixed the problem in no time.

True North Shop
Canada
13 days using the app
BOLD replied April 5, 2021

Thanks so much for the review! We are happy that our support team was able to help you fixed the problem you were having. Thank you for choosing Bold!

Edited November 13, 2018

Nir helped me solve Liquid code issues. He's highly skilled and super helpful!!
My discount products show up now and my cart is fixed :) Parminder also assisted me with additional optimisation I didn't even ask for. Highly appreciated!!

The Body Sorcerer
South Africa
13 days using the app
Edited November 25, 2020

WHAT IN THE ACTUAL FCK? I HAD MY ENTIRE BLACK FRIDAY SALE SET UP WITH THIS APP FOR THREE SHOPIFY STORES. IT TOOK ME THE PAST 2 WEEKS TO SET UP MY SALES PERFECTLY AND DISCOUNT ALL OF MY ITEMS. TELL ME WHY, TWO DAYS BEFORE BLACK FRIDAY THEY CHANGE THE ENTIRE APP??? NOW THE ORIGINAL PRICE DOESN'T SHOW? ALL OF MY DISCOUNTS I CREATED ARE GONE? I NEED TO START OVER, TWO DAYS BEFORE THE SALE?????? ARE YOU SERIOUS?????

Broken Promises Co
United States
8 months using the app
May 26, 2020

Gracias por tanta s opciones.
En su maravillosa aplicación
Gracias por tanto apoyo en este mundo

Makeuproomclothing
Dominican Republic
12 days using the app
April 23, 2018

I just watched 2 sales slip through as my discount was having issues mid promotion. No sense of urgency with help support live chat....2-3 days for a "specialist". I used to love Bold, and have many of their apps. However, based on this experience I'll be deleting them.

Also of note, production options does not work with product discount showing the real time pricing change. I was told I would have to pay for customization which is silly.

So, Bold COST me money, therefore, 1 star review. They lose all of my trust based on this.

Kuvacanvas
Canada
8 months using the app
June 24, 2020

Great App. Highly recommended. Used to promote my product for a 3 day SALE. Easy to use and create discounts

BLX Eyewear
Australia
12 days using the app
December 5, 2018

The app worked ok for me for a while until I just spent 7 hours editing every product manually on my website because the app got stuck loading and loading and brought every item down from $45 and above to $1 or $2.00 and you can only imagine how many sales came in the meantime this was happening so I had to cancel all the orders and refund all the clients. I reached out to bold and no one got back to me. They NEED TO FIX THIS! This mistake cost me more money than what I've paid the app in all the time I've had it.

MY SEXY STYLES
United States
12 months using the app