Reviews (1,221)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to schedule and manage sales efficiently, particularly during busy periods like Black Friday/Cyber Monday. It features easy discount application on specific products or collections, and automated price adjustments post-sale, enhancing convenience. The app is noted for its user-friendly setup and reliable performance, even with large inventories. Customer support is frequently praised for being responsive and adept at resolving issues promptly, often outside regular business hours.

November 21, 2017

Very impressed! The customer service team responds very quickly and do their best to help. I was helped by Dan and Graeme in two different cases and they have both been very clear and prompt with their solutions.

Poeticcases
United States
13 days using the app
April 5, 2021

We are starting to explore more sales options for our customers. When we first installed we had a few issues with discounts showing but customer support helped was excellent and fixed the problem in no time.

True North Shop
Canada
13 days using the app
BOLD replied April 5, 2021

Thanks so much for the review! We are happy that our support team was able to help you fixed the problem you were having. Thank you for choosing Bold!

Edited November 13, 2018

Nir helped me solve Liquid code issues. He's highly skilled and super helpful!!
My discount products show up now and my cart is fixed :) Parminder also assisted me with additional optimisation I didn't even ask for. Highly appreciated!!

The Body Sorcerer
South Africa
13 days using the app
April 23, 2018

I just watched 2 sales slip through as my discount was having issues mid promotion. No sense of urgency with help support live chat....2-3 days for a "specialist". I used to love Bold, and have many of their apps. However, based on this experience I'll be deleting them.

Also of note, production options does not work with product discount showing the real time pricing change. I was told I would have to pay for customization which is silly.

So, Bold COST me money, therefore, 1 star review. They lose all of my trust based on this.

Kuvacanvas
Canada
8 months using the app
May 26, 2020

Gracias por tanta s opciones.
En su maravillosa aplicación
Gracias por tanto apoyo en este mundo

Makeuproomclothing
Dominican Republic
12 days using the app
July 10, 2023

A few technical issues getting the app installed within our theme customer service has been great in working with us to get the issues resolved. Aside from a few hiccups I'm loving the app.

The Beeswax Candle Co
United States
8 months using the app
BOLD replied July 13, 2023

We are so glad to hear you are enjoying Bold Discounts! Our team is always happy to help with any hiccups. Thanks for your kind review, and thanks for choosing Bold!

June 24, 2020

Great App. Highly recommended. Used to promote my product for a 3 day SALE. Easy to use and create discounts

BLX Eyewear
Australia
12 days using the app
December 5, 2018

The app worked ok for me for a while until I just spent 7 hours editing every product manually on my website because the app got stuck loading and loading and brought every item down from $45 and above to $1 or $2.00 and you can only imagine how many sales came in the meantime this was happening so I had to cancel all the orders and refund all the clients. I reached out to bold and no one got back to me. They NEED TO FIX THIS! This mistake cost me more money than what I've paid the app in all the time I've had it.

MY SEXY STYLES
United States
12 months using the app
November 20, 2020

Easy and straight forward! So much better than the vanilla discount functionality with Shopify! GREAT for organizing BFCM deals!

Lovely Leaf Naturals
United States
12 days using the app
July 4, 2014

Great Product!! Already looking forward to using it!!

Kate Shelton Designs
United States
12 days using the app