Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for its ability to schedule sales and automatically adjust prices, saving time and effort, especially for stores with large inventories. The straightforward interface, reliable performance, and pre-scheduling of sales events are appreciated. The customer service is highly praised, and some merchants report increased sales and reduced organization time due to the app's features. The one-time payment model is preferred by some over monthly fees.

March 7, 2022

The app works very well and does what we need to do. Creates a Sales tag and countdown timer and more importantly we can choose which products we want/don't want on sale. The version here is Version 1 which worked for us but we wanted some of the features in Version 2. We requested for Version 2 to be installed and they helped us every step of the way. The Bold Support team helped us install the app on our 3rd party theme and did an excellent job. Support was quick and addressed all of our concerns.

Zebra Pen
United States
10 days using the app
BOLD replied March 7, 2022

Thank you for your kind review. We are very happy to hear our support team was able to help you achieve the solution which works best for your store! We are always happy to help. Thank you for choosing Bold!

December 6, 2020

I am a new user, and I do not have much experience using e-commerce apps. I am just beginning to learn how to tap into the functionality and power of the Shopify system. As such, I was able to use Bold Discounts with relative ease. The app did it's job, and I look forward to learning how to use it to its full potential. Ross

Maté Factor
Canada
6 months using the app
BOLD replied December 8, 2020

Thank you so much for your review! Wishing you all the best with using Bold Discounts in the future!

Edited July 14, 2020

It took over 1 and ½ weeks to get Bold Discounts to start working the way it is suppose on my site. Customer support was particularly good but limited as to what they could do. The Tech team however is slow at getting work done. The product still does not work the correctly. To this day when I add a Collection to my website, I must contact support to do a push as the collection does not update on its own.
Even with the push it adds the new collections but does not remove collections that I have deleted from my site. I am keeping the Discount product because I do like the fact that it does not require customers to add a code at check out even through to me it does not work as well as their Old Discount. Now when you run a sale it just shows the sale price, the old showed the regular price with a line through it and the sale price showing.
I have been thinking about adding the Bundles product, but I not sure if I cannot get the discount to work right. I am keeping the Discount product because I do like the fact that it does not require customers to add a code at check out. I cannot give it 5- stars which is what I rated the old version this time I can only give it a 3-start rating. It works partly and does allow me to run adds, but it does not work completely without me having to keep going back to support to get pushes to update collections which is time consuming especially when I was told the product updates automatically every 4 hours. That hasn’t happen yet.
Changing it to a 2. I am now paying for a product that doesn't work as advertised, still can't updat collections for the new ones added and still can't get rid of deleted collections or products. This has caused me to stop ordering other Bold products. The other product I was lookng at also has a lot of bad remarks.

Felicitas Gifts
United States
9 months using the app
December 10, 2016

Don't waste your money with this app. I wish I hadn't. It doesn't work like they say it will and it's nearly impossible to get help once it's paid for and installed. Many of my items were discounted more than I put in, and right now I set the time for a sale to start incorrectly and it will not let me turn it off or change it no matter what I do. NOT HAPPY with this app & strongly suggest that others DO NOT BUY IT!!!!!!!

Down Sunshine Lane
United States
6 months using the app
May 19, 2014

I've purchased the Product Discount app to use in combination with the Product Upsell to get a very wide possibilities of doing discounts of all sorts, especially "Buy 1 Get 1 Free" or "Buy 1 Get 2nd 1/2 price"... and it's working pretty well so far. Though, it took me a good time before getting a proper hand of it before I could use it smoothly. Overall, I'm happy with both apps.

Sweet Little Giggles
Australia
6 months using the app
November 20, 2018

App worked great for my Black Friday Sale. Support was helpful and loved how they could install the code for me! Well worth the money!

Princess Polliwog Boutique
United States
9 days using the app
November 24, 2020

Very helpful customer service! Chilli helped me make all the changes I needed to customize this for my sale

Palermo Body
United States
9 days using the app
BOLD replied November 25, 2020

Thank you so much for your feedback! Thrilled to hear that Challi was able to help with the customization you were looking for.

December 23, 2021

I used the app last year and had some issues that were finally resolved. This year, Irfan helped me instal the app. He was professional, polite, tech- savvy and very helpful. I hope everything will work smoothly when it starts tomorrow. Thanks so much for all your help Irfan!!!

The Holiday Shoppe
United States
5 months using the app
BOLD replied January 3, 2022

We are so glad to hear that Irfan was able to give you the support you needed. We are always happy to help! Thank you for taking the time to leave your review!

November 21, 2020

Kelsey's customer service was amazing! She answered all of my questions quickly, thoroughly and in a friendly manner.

Amoda
Canada
8 days using the app
BOLD replied November 23, 2020

Thank you so much for the review. We are so happy to hear that Kelsey was able to help answer any questions you had. Please feel free to reach out in the future!

July 30, 2013

Great support from Shappify, Nico helped me with my set up straight away. Would definitely recommend to other Shopify users.
Looking forward to using it in conjunction with the Upsell app to increase Average Order Value

[KIT]BOX
United Kingdom
8 days using the app