Reviews (1,221)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to schedule and manage sales efficiently, particularly during busy periods like Black Friday/Cyber Monday. It features easy discount application on specific products or collections, and automated price adjustments post-sale, enhancing convenience. The app is noted for its user-friendly setup and reliable performance, even with large inventories. Customer support is frequently praised for being responsive and adept at resolving issues promptly, often outside regular business hours.

November 6, 2017

WOOW! Their support is AWESOME! They set up everything and were very friendly! Thank you

Royalskinshop
Romania
8 days using the app
April 29, 2020

I decided to go with another bold app, and of course I needed help. I think I deleted the app about 4 times out of frustration and tried other apps, but I kept on coming back to this one. I decided to reach out for help, and I was happy I did. I ended up getting Aryan Sharma. I was happy about that, because Aryan did at outstanding job with helping me with the bold upsell app. I promise you, if it wasn't for Aryan I would have given up on both apps. Awesome customer service!!

Beguiling Phenix Art Store
United States
7 days using the app
November 9, 2014

Does a great job! Thanks for your suite of tools that is so helpful to put Shopify on steroids!!!...

Vape Zéro
Canada
5 months using the app
December 4, 2016

Decided to jump in and buy this app after using several other bold apps and being pretty happy with the outcome. First of all, after charging me $99, they then require an additional fee to install the code for the app to even work. After paying this fee it took about 48 hours for them to supposedly install the code and tell me everything was ready to go, and I would have to turn on the theme. However, when i turned on said theme, there was code all over my product pages. So I contacted them to fix it, and had to go through a bunch of hoops just to get the issue resolved. Mind you this is the 24th of nov. and black friday is about to happen. Sure enough, all black friday and cyber monday my abandoned carts were through the roof. Why? So I do a test purchase and wouldnt you know it, code all over my checkout and it says bold all over it. Thanks bold for killing my best shopping season of the year. No app is worth the ridiculous headache this has caused my business. Did i mention I have contacted them 3 times about this now and still I have code all over my checkout and no idea how to fix it? If you are going to charge extra to install the code necessary for this app to work. You would think it would be done right. Frustrated as all get out!!!

Your Connection Destination
United States
5 months using the app
February 27, 2018

I consider this app is a very practical solution

Valiantcup
Canada
5 months using the app
February 17, 2016

Very enthusiastic and helpful.

Saltwater Canvas
United States
7 days using the app
November 5, 2020

I really like the customization of the app. Very helpful for Black Friday sales. I recommend it! You can programe the days you want to have your discount on and off

homiesmarbella
Spain
7 days using the app
BOLD replied November 5, 2020

Thank you so much for your review and recommendation. So happy to hear that the app provides the functionality you are looking for!

January 6, 2016

Amazing, works perfectly! We run sales on custom collections and it runs fast and smooth. Thanks!

Adelie 2
Denmark
7 days using the app
Edited March 12, 2020

Review Update.

I'm still using Bold Discounts but it's only because of the 5 Star support that they offer.

After my first, disaster with the app, I installed a previous version that was more stable but still buggy. It added code into the site and messed up my image view for a while but a big shout out to Guri who fixed it all for me. So, for now, I'm sticking with it as it is great for bulk discounts.

I've upped the stars to 4 because of the support I received from Bold. It would be five if there's wasn't the issue of rouge code. If they can make it more stable then it'll definitely be 5 Stars.

**Forget about this app. It was a total nightmare. When I deleted the discounts I set up from the app they were not removed from the store so I had to go into the site and remove each one and re-price them one by one! Also, some of the discounts the app applied were 30% & 40% rather than the 10% & 20% I wanted and even a few products were reduced to €0!!!

I don't like writing poor reviews but as this app cost an extensive amount of money (in extra discounts) and time, I want to warn others about the pitfalls.

Goods
Ireland
4 months using the app
BOLD replied November 5, 2019

Hello there. I just wanted to first thank you for taking the time to leave us a review - we value all feedback we get, especially when it comes to an app that we recently released a newer version of.

Secondly, I wanted to sincerely apologize for the issues you ran into with the app. From our end, it looks like there was too much time between responses due to trying to look into things for you, and the time zone differences. Unfortunately, due to an unknown bug that was discovered over the weekend, the prices were not properly reflecting, and reverted back.

If you are interested in trying out our previous version of Bold Discounts, we'd be happy to help you with that, and we want to do anything we can to turn this around for you since it was not at all the sort of experience we want our customers to have when they use one of our apps.

March 6, 2017

This app is absolutely wonderful. Phenomenal support from Dan at Bold Commerce - thanks buddy! Highly recommended!

Floyd Rose
United States
7 days using the app