Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for its ability to schedule sales and automatically adjust prices, saving time and effort, especially for stores with large inventories. The straightforward interface, reliable performance, and pre-scheduling of sales events are appreciated. The customer service is highly praised, and some merchants report increased sales and reduced organization time due to the app's features. The one-time payment model is preferred by some over monthly fees.

May 26, 2020

Gracias por tanta s opciones.
En su maravillosa aplicación
Gracias por tanto apoyo en este mundo

Makeuproomclothing
Dominican Republic
12 days using the app
June 24, 2020

Great App. Highly recommended. Used to promote my product for a 3 day SALE. Easy to use and create discounts

BLX Eyewear
Australia
12 days using the app
September 9, 2018

This app has some major problems and is absolutely the slowest syncing app I have ever used. I made several discounts and added them to my store and they showed correctly. I started running the promotions but when I checked the next morning all the discounts were gone. The product still showed the Sale logo but the price was back to full retail. Support told me I would have to make each discount inactive and let it sync and then activate and sync it again. This took me over 8 hours but worked and discounts were showing again even though the amount of time it took was ridiculous. Next morning I check my site and all the discounts are gone again. I sent another email to support several hours ago but still have not heard back from them. I am looking for another app that will work now.

West Texas Justice
United States
12 days using the app
September 28, 2019

They do not know what they are doing. I asked them questions and they say let me send you some literature. Instead of answering the question. I was unhappy with the service during the trial and I deleted it before the trial ended but the sale is still going on, even though I have written to customer service four times in the past 6 days. I get an email they are going to help me but they dont. I am in bold Hell.

Luscious Leather NYC
United States
12 days using the app
BOLD replied October 1, 2019

Hello there, I just wanted to thank you for sharing your thoughts and experiences, as it helps us evaluate how we are handling inquiries and requests. We like sharing our Help Center articles as it can be helpful to understand what went wrong, and how to fix it in case it were to happen again in the future! We're very sorry you found this to be avoiding answering the question.

We are very dedicated to getting this all resolved for you, and I'm very sorry we have been having some difficulty connecting via phone! I'm hoping that our specialists can connect with you today in order to get this sorted out, so that you no longer have the app on your store as per your wishes.

November 20, 2020

Easy and straight forward! So much better than the vanilla discount functionality with Shopify! GREAT for organizing BFCM deals!

Lovely Leaf Naturals
United States
12 days using the app
November 24, 2020

I didn't work. Discounts were applied to orders for only the first 3 hours. I tried to make contact with the team as this was seriously affecting my black Friday sales. No response.

Eat Crawlers
New Zealand
12 days using the app
BOLD replied November 25, 2020

Thank you for your honest feedback - we are sorry to hear about the lack of communication from our end and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!

May 22, 2020

It worked just how I expected it! It's a bit pricey but worth it. I was looking for an easy option and Bold Discounts was perfect Thanks.

Gaudi Muebles
Mexico
12 days using the app
November 28, 2016

Great app - easy to use and works beautifully, both the Discount App and the Sales Icon app! Thanks!

Leesvintagejewels
United States
12 days using the app
November 19, 2020

I downloaded this app to use multiply sales during black Friday weekend. We will see how it works. It would have been nice to have more sale options like buy one get one a percentage off etc.

CinStylesOfficial
United States
11 days using the app
BOLD replied November 19, 2020

Thank you for your feedback! We are always looking for ways in which we can improve and your feedback is greatly appreciated. Good luck on Black Friday!

Edited December 2, 2020

Absolutely cannot believe I'm dealing with this on Black Friday weekend. So of course you don't know until your sale is live, but with this app you can't allow the use of any 3rd party payment app (only shopify payments) because if you allow other ones, customers don't actually get a discount. AND customers cannot check out in their selected currency. This has cost me at least one sale that I'm aware of. Who even knows how many more. This app is completely pointless. The only reason I downloaded it was so my customers wouldn't have to enter discount codes. Instead I got 2 other (worse) problems. Will be uninstalling immediately after the weekend. EDITED TO ADD: After having multiple issues with my code after uninstalling their discounts app, I've learned that these problems are KNOWN ISSUES with using their apps!

Paradise Planner Co.
Canada
11 days using the app
BOLD replied December 2, 2020

Thank you for your honest feedback - we are sorry to hear about the issues you have been experiencing and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!