Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this tool useful for managing and scheduling sales, with the ability to apply discounts to specific items or collections. It's praised for its excellent customer service and its effectiveness in boosting sales and customer engagement. Some merchants reported occasional issues with items not reverting back to their regular price post-sale. The one-time payment option is appreciated by some over monthly fees.

October 16, 2022

Worst experience ever! The apps stopped working and generated damage on my website, then they sent a message saying that they had a problem and would probably display the wrong prices for the customers.

ZEUS X1
United States
About 2 months using the app
BOLD replied October 17, 2022

Thank you for your feedback. We are so sorry for the experience you had. Our team is looking into the issues you have experienced. We thank you your patience. Please keep an eye out for further communication from our team.

August 10, 2020

Please avoid Bold - all of the apps. See my review about Upsell - you will spend countless hours on support getting bogus information and they can't even get the app to work. I've had problems with Product Options obliterating my Shopify variants - unfortunately, it was working fine and then one day it screwed up my variants. I had no idea - here's the problem - it may work one day, but tomorrow who knows? Who has time to continuously check this? Who has time to spend on support, doing one thing and then being told the next day that's not right. AVOID THEM.

Zelda's Song
United States
About 2 months using the app
September 28, 2020

it amazing it give me a good idea i hope to improve your apps it usefull for all
thanks for you all

sportking99 store
Palestinian Territories
About 2 months using the app
October 16, 2020

Love this app so far.. easy to use and accessible . I love that syncs too my store so i don't have to waist my time

Spring Savings
United States
3 days using the app
BOLD replied October 19, 2020

Thank you for your review, we really appreciate it! We love that you are happy with the app and very excited to see the growth and success of your store!

October 17, 2013

Pretty sweet options. Haven't had a chance to really try it out. Only additional functionality I'd like it to run a sale based on how many of a product have sold (deeper discount the earlier you buy.) Unfortunately I don't see a way to do this with product that have variants

Econ Freaks
United States
About 2 months using the app
July 10, 2018

It has many bugs. It needs support very often. It crashes with other apps, it conflicts when duplicating a product that previously had a discount. Every time you make any modification on an ongoing product that has a discount, and save the product, you need to restart the discount which takes time to sync (and this is not explained anywhere, I had to find this solution myself). Overall, I'm pretty disappointed unfortunately. I feel bad, cause they have good support that care, but most of the apps need further development and bugs fixed.

Run4life Usa
United States
2 months using the app
November 30, 2020

I like it so far. I would love the ability to change the colors to match my brand. That should be available in the next update.

Noli-Fashion
United States
About 2 months using the app
November 6, 2017

Although they say free for 60 days. In reality, they charge you as soon as they have the opportunity to do so.

Frenzytrendy
Canada
About 2 months using the app
Edited December 5, 2019

The app works well, but the company does not allow for a development instance without paying for it on top of your production instance. If they changed that policy to match most other vendors I'd give them more stars...

trialguides-dev
United States
2 months using the app
BOLD replied December 6, 2019

Hi there. Thank you for the feedback. Unfortunately we aren't able to provide a discount on the app for development stores, but we are more than happy to provide you with a trial of the app to cover your testing.

We wish we could provide a solution that works better for you, but if you'd like to accept the trial for your development store, please let us know.

August 16, 2017

The Bold Commerce support team is great! Brendin was very helpful in solving my issue in a fast and effective manner. Thank you!

Marklin Candle Design
United States
2 days using the app