Reviews (1,967)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing search functionality and customer experience on Shopify stores with AI-powered results and advanced filters like price, color, and size. It's noted for its cost-effectiveness, ease of customization, and fast, reliable performance. The support team is praised for being responsive and helpful in resolving issues quickly, contributing to increased sales and improved shopping experiences.

May 27, 2021

Great App, it perfectly does it job. Categorizes everything better than the standard features. The support service could not be better.

uniquen
Ireland
2 months using the app
Boost Commerce replied May 30, 2021

Hi team,

Glad to know you are enjoying our service here. Being of help and service to your store is a pleasant time for us.

We're so excited to watch your business grow. Our support team is around if you need anything!

Warmly,
Boost team

June 14, 2018

This is an excellent app for our needs as a retailer. We have a limited number of items and our stock changes rapidly. This app helps keep our customers satisfied by showing them only what we have in stock... with ease. The customer service is amazing. They've gone above and beyond what I expected. For that alone, I would recommend using this app.

Janesvanity
United States
2 months using the app
March 21, 2021

Excellent app. Very easy to set up and use and totally customisable to fit your theme. The best part for me is the service from the Boost team, they are always quick to reply and fix any problems you might have and are very good in terms of taking your suggestions on board and making updates to the app or releasing new features

Roots Plants
United Kingdom
2 months using the app
Boost Commerce replied March 28, 2021

Hello,

Great! Happy to know it's been a good experience for you! Thanks for letting us know.

As ever though if there is anything that our dedicated Customer Success Team can ever help you out with, please don't hesitate to reach out to us once again.

We wish you the best.
Boost team

November 27, 2018

Great app! I tried all of it's competitors and decided that this came out on top. Have had a few opportunities to interact with support and they are extremely helpful!

Outspoken Cycles
New Zealand
2 months using the app
May 27, 2020

Fast and Excelent service. The app works geat and easy to install. I change several filter apps and i will use this for longer.

galo.com.pe
Peru
2 months using the app
August 23, 2023

We've been using this app for 4-5 years and the customer support has gone downhill. With our use-case, customers use the search function 70-80% of the time making it a critical part of our business. Version 3 of the app loads much slower than V2. It's so slow that customers often mistakenly use Shopify's native search before the app even loads in. Our conversion rates dropped considerably after switching to V3 that we had to revert back to V2. When we contact customer support the solution they provided is "to wait for the app to load, then use the app's search". How do you expect us to tell this to our customers or change their search behaviour?

Nella Online
Canada
About 5 years using the app
Boost Commerce replied August 25, 2023

Hi Nella Team,

Thank you for providing us with feedback. We sincerely apologize for any inconvenience caused.

We are pleased to inform you that our team has implemented a solution and we have contacted you via email to discuss the details. We appreciate your collaboration and look forward to working together to enhance the overall experience.

All the best,

Boost Team

September 2, 2022

Awesome app with customizations that help me organize my product library for my customers. It didn't work initially on my site, but the support team quickly implemented a change and now it's perfect!

Newark Auto
United States
2 months using the app
Boost Commerce replied September 3, 2022

Hi there,

Thank you for your kind words. We're delighted to know that you enjoy the benefit of using our app and the prompt support of our customer support team. We will continue to enhance our service to ensure your satisfaction all of the time.

Thank you for choosing and trusting us as your partner in your journey. We are all around to help and wish you every success.

Sincerely,
Boost Team

March 16, 2018

Tony and the team at Boost have been incredibly helpful in getting this app dialed in and working great for us. I highly recommend this app and Boost in general.

Salt City Optics
United States
2 months using the app
October 13, 2020

This is a cool app with smart search and nice filter features, really helps to get your store organized and makes it easy for customers to find stuff.
If you have a large store this app is a must have

Military Republic
United States
2 months using the app
November 3, 2019

Excellent support and same/next day help on fixing any issues we have. The search and filters both function nicely without being overly complex

HeadAmp
United States
2 months using the app