Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search, merchandising, and intuitive filtering capabilities. They appreciate its seamless Shopify integration, easy customization, and control over product display and ranking. The analytics dashboard is praised for providing valuable customer insights. The support team is frequently commended for their quick and efficient problem-solving. The app is noted for enhancing site search and collection page filter functionality, improving the customer shopping experience.

July 20, 2023

This app is an absolute disaster, hands down the worst we've ever encountered. The customer support is a joke; they are completely unhelpful and seem indifferent to our issues. Installing this app was a colossal waste of time and money, and we regret ever giving it a chance. Stay away and save yourself the frustration!

Eye on Design
Poland
Over 1 year using the app
Boost Commerce replied August 9, 2023

Dear Eye on Design Team,

Thank you so much for sharing your feedback. Please accept our sincere apologies for the inconvenience this has caused you. It's never our intention to make you feel this way.

We understand your concern regarding the collection layout after you upgraded the new theme version and integrated with the app. Our technical agent responded to your email explaining the situation and suggesting a solution within the same day. We are well aware that time and details are crucial in the business world. However, at some point, we are so sorry that it does not reach your expectation. We do value your input and will go all out for improvement.

We all are on hand whenever you need assistance and are eager to support you as quickly as possible to ensure your continued satisfaction with our app.

Best regards,
Boost Team

May 22, 2023

A huge improvement to the usability and UX of our site. Intuitive and fast to look for what you want, especially for larger product catalogues. Additionally, the support team was prompt and efficient in addressing a bug upon initial setup.

CORK Boutique Wines
Australia
8 days using the app
Boost Commerce replied May 24, 2023

Hi team,

Thank you so much for your kind remarks! We are thrilled to know that you had such a wonderful experience working with our customer support staff and that our product has served you well!

We entirely understand how satisfying it may be to have your problem fixed quickly, and we are pleased to hear that our dedicated support team was able to do so.

Your compliment will give them a lot of motivation to keep accomplishing what they're in for. If you have any more questions or concerns, please do not hesitate to contact us. We hope to see you around.

Sincerely,
Boost Team

July 25, 2023

This app was good, until their recent version updates. We have dealt with numerous issues since, including incompatibility with theme edits, caching problems, speed/performance, and styling changes that have affected our websites majorly. Avoid at all costs, at least until they resolve their many issues at present.

K9 Natural USA
New Zealand
7 months using the app
September 6, 2023

Excellent app, and fantastic support

MeMoi
United States
Over 3 years using the app
June 22, 2023

Perfect for solving our size filtering issues. We had a slight issue with the size filter ordering and Joseph from the Boost Support Team sorted it out for us quickly and with great communication

Pace Athletic
Australia
16 days using the app
Boost Commerce replied June 23, 2023

Hi Pace Athletic team,

Thank you for taking the time to share your experience with us. We take great pride in providing our customers with top-notch support, so it's wonderful to hear that Joseph was able to quickly and effectively resolve your issue, while also providing clear and helpful communication.

If you have any further questions or concerns, please don't hesitate to reach out to us. We are always here to help!

Thank you again for your feedback and for choosing our product.

Best regards,

June 12, 2023

Great app and amazing support from the boost team!

Ksubi EU
Australia
About 2 years using the app
Boost Commerce replied June 14, 2023

Hi there,

We're thrilled to receive your lovely review!

We take pride in our product and dedicated support to every customer. Glad that we could bring valuable assets to your business and that our amazing customer service has been greatly recognized.

As always, we are here whenever you need us!

With gratitude,
Boost Team

May 11, 2023

Professional, gentle and fast support. The app is also working great by itself. Highly recommended .

B2B RETROSUPERFUTURE
Italy
17 days using the app
Boost Commerce replied May 14, 2023

Hi there,

Thank you so much for sharing your experience with our support and our app. We're happy to know that our effort has been recognized and you would feel satisfied at Boost.

Once again, we appreciate you being our customer and your willingness to share the word about us. Please feel free to reach out anytime you need!

All the best,
Boost team

June 2, 2023

Excellent collection, search and widget app. Makes product display seamless and dynamic. Support is exceptional. 5/5 stars. Worth every penny.

GriddleGrills
Germany
10 days using the app
Boost Commerce replied June 5, 2023

Hi GriddleGrills team,

Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that you're enjoying our app and finding it valuable for your product display needs. Our team works hard to ensure seamless and dynamic experiences, and it's always rewarding to know that our efforts are making a difference for our users.

We truly appreciate your kind words about our support team as well. We're here to help and are always more than happy to assist you with any questions or concerns you might have.

Thank you once again for your 5/5 stars rating and for sharing your experience with others. We're grateful for your support and will continue to strive for excellence in everything we do.

Please don't hesitate to reach out if you need anything in the future. Have a fantastic day!

Warm regards,
Boost Team

September 26, 2023

Great App so far. Excellent customer service, very fast and effective at answering queries. Oliver, The Technical Team member I dealt with was excellent.

Mode Society
United Arab Emirates
About 23 hours using the app
May 16, 2023

Great app that I can't live without for my shop's filter and search. There might be some issues with making it match to you theme but the support is quick and helpful!

Baby Avenue
Kuwait
7 months using the app
Boost Commerce replied May 16, 2023

Hello Baby Avenue Team,

We appreciate you taking your time to give us this wonderful feedback.

We are reaching out to you again to check, and confirm if there is anything about the theme layout that we can help you with and to make sure we meet your full expectations from our app and service.

Be sure that we are always here to assist you at all times should you have any concerns, clarifications or questions.

We look forward to hearing from you.

Kindest Regards,
Boost Team