Reviews (1,951)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search and advanced filtering capabilities, which improve sales and customer satisfaction. It offers extensive customization options, such as sorting sold-out products and filtering by discounts, and integrates easily with Shopify. The customer support, particularly from staff members like Joseph, Paola, and Seri, is frequently praised for responsiveness and effectiveness, including performing custom code changes to enhance functionality.

September 25, 2018

App is great. The support was even better. Had some questions - answered quickly and helped me get this to a place where it worked with my brands unique customizations. Had follow up request and AGAIN got quick support that solved my problem.

KJP-Development
United States
About 3 years using the app
September 24, 2018

The filter works perfectly and we can't say enough about the customer service! They are super quick to respond and fix any issues!

Lil' Firefly
United States
About 3 years using the app
February 19, 2020

We have a pretty complicated website with so many products to be filtered. This is the ONLY app that can handle properly the filters. If you have troubles or specific problem like us ask for support (Miguel is the top!); they will help you to find the solution. Just buy and install!

La Borsa Firmata
Italy
About 3 years using the app
Edited March 23, 2023

The Boost support team were very patient in sorting out some design issues I had after upgrading to Boost version 2. It was all sorted to my satisfaction. Good job!

Filter works well. Easily customisable for each collection.

Arka
United Kingdom
About 3 years using the app
August 24, 2023

This app really did the job for us for a few years.

We're primarily a secondhand shop. We have a big inventory with lots of variation in items so the filtering ability of this app made it easier for our customers to find what they want in large collections.

It's all gone a bit wrong us for with it recently though. The newer version of the app has some nice touches (like infinite scroll) but it also forces you into using their product grid in collections. You can't 'just' have the filters

If you've got a custom font on the site, it won't work.
If, like us, you are using a different image size to the ones they offer you'll have trouble
if you were making amends to the product grid and cards yourself in the code, that ability has now gone

I really think there should be an ability to just use the filters or to revert to the old style of the app. The new version is overreaching in what we want it to do and as a result we'll have to transition to a new app. We don't really want to do that and it's , shame because the filtering (i.e. what we got it for) is PERFECT for our use case.

It's just a shame that the developers have decided that merchants will always want to use their collection product grid settings.

Shop for Shelter
United Kingdom
About 3 years using the app
Boost Commerce replied August 29, 2023

Hi Shop for Shelter team,

Thank you for bringing the issue you encountered with our app to our attention. We sincerely apologize for any inconvenience this may have caused and appreciate your patience as we worked to address it. We're glad you're satisfied with the solution provided.

If you have any further concerns or need assistance, please do not hesitate to contact us. We value your feedback and remain committed to providing you with the best possible user experience.

We genuinely appreciate your kind collaboration!

Boost team

July 7, 2020

The app functions well and as expected. The small issues we had were quickly fixed by the developer.

Go Hockey NZ
New Zealand
About 3 years using the app
January 14, 2022

Great app with many different functionalities.
The team is always vey helpful and they explain very well what you need to do.

Emma Bridgewater UK
United Kingdom
About 3 years using the app
Boost Commerce replied January 17, 2022

Hi there,

We would like to send our huge thanks for your kind feedback. This would definitely encourage our team to strive for high-quality customer service.

Thanks again for choosing us as your trustworthy partner! As always, we're here anytime you need.

All the best,
Boost Team

October 8, 2021

Great filter and search features with great functionality. Very good app with even better support - Thanks Henry!

DJK International LTD
United Kingdom
About 3 years using the app
Boost Commerce replied October 8, 2021

Hello there,

We are thrilled that you were satisfied with our services and really appreciate you being a customer and helping to share the word about us.

Henry is one of the top-notch technical support experts and he would really love to read this feedback of yours.

Should there be anything else that we can do for you, please do not hesitate to reach back to us. We are always here for you.

Cordially,
Boost Team

July 25, 2022

This app is amazing for us since we have several collections and products due or type of product, Made to mesure clothes, so it has been very helpful since last year. We recently had a problem but they solved it right away, so that is very much appreciated.

Havoc
Mexico
About 3 years using the app
Boost Commerce replied July 26, 2022

Hi team,

Thank you for taking the time to give us such a brilliant 5-star review. We are overjoyed to receive your compliments on our customer service.

It fills us with great confidence hearing such strong words from you, which shows we are doing things right. As always, if there is anything else we can ever help you out with, please do let us know.

Wishing you every success!
Boost team

October 16, 2020

We are using the "Product Filter & Search" app on two stores. It offers a lot of features. Great product and fantastic support!

DemoShop2020x
Romania
About 3 years using the app