BSS: Product Labels & Badges

BSS: Product Labels & Badges

Reviews (1,180)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating and managing custom labels and badges, noting its intuitive interface and cost-effective pricing, including a free plan. It offers customizable features and integrates seamlessly with Shopify, maintaining website performance on both desktop and mobile. Exceptional customer support, particularly from team members like Sean, Mabel, and Jena, is frequently praised for quick and helpful service, even with broader theme-related issues.

October 27, 2024

Liaised with Mabel who was extremely helpful. She took prompt actions, multiple and timely follow ups and resolved many of the queries efficiently.

BabyRest
Australia
9 months using the app
Tech Arms (by BSS Commerce) replied November 1, 2024

Dear BabyRest,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

August 1, 2024

There was some issue with the product labels/badges but the team is responsive and fix it quickly. Thanks to Jena for the kind assistance!

New Era Malaysia
Malaysia
4 months using the app
Tech Arms (by BSS Commerce) replied August 26, 2024

Thank you for your feedback! We’re pleased to hear that the issue with the product labels/badges was resolved quickly. If you have any more questions or need further assistance, feel free to reach out to our support team at support-sbc-ta@bsscommerce.com. We're here to help!

August 12, 2024

Downloaded the app & created a label instantly. The app is super easy to install and easy to create labels and badges. I did have an issue with a label appearing against my product page, however, having reached out to the support team, they were quick to respond & sort the issue. Jena who dealt with my query was very friendly and professional.

Whitakers Chocolates UK
United Kingdom
6 days using the app
Tech Arms (by BSS Commerce) replied August 26, 2024

Thank you for your kind words! We’re delighted to hear that you found the app easy to use and that our support team was able to resolve the issue promptly. If you need any further assistance or have additional questions, feel free to reach out via live chat or email us at support-sbc-ta@bsscommerce.com. We appreciate your feedback!

October 29, 2024

Excellent support! Our minor display issue was resolved quickly. Big thanks to Sean for the help!

RememberTheFilter.com
United States
2 days using the app
Tech Arms (by BSS Commerce) replied November 1, 2024

Dear RememberTheFilter.com,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

October 9, 2024

Extremely fast and super helpful customer service!

Tulip Shades Store
United States
14 days using the app
Tech Arms (by BSS Commerce) replied October 20, 2024

Dear Tulip Shades Store,

Thank you for your wonderful feedback! 🌼 We're delighted to hear that you experienced extremely fast and super helpful customer service. Your satisfaction is our priority, and we’re always here to assist you! If you have any questions or need further support, please feel free to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.

August 29, 2024

Great app! BSS Labels and Badges has been a game-changer for my store. It's easy to use and offers plenty of customization options. The support team especially Mabel is responsive and helpful. Highly recommend!

CusPet
United States
6 days using the app
Tech Arms (by BSS Commerce) replied September 4, 2024

Dear CusPet,

Thank you for the fantastic review! 🌟 We're so happy to hear that BSS Labels and Badges has been a game-changer for your store and that you’re enjoying the customization options. We're also thrilled that Mabel and our support team have been able to assist you. Your recommendation means a lot to us!

If you ever need anything, don't hesitate to reach out via chat or at support-sbc-ta@bsscommerce.com. We're here to help!

September 26, 2024

Very good app and very good support. thank you

Moda Life Polska
Poland
3 months using the app
Tech Arms (by BSS Commerce) replied October 2, 2024

Dear Moda Life Polska,

Thank you for your kind review! We’re happy to hear that you’re enjoying the app and found our support helpful. If you need any further assistance, feel free to reach out via live chat or at support-sbc-ta@bsscommerce.com.

Wishing you all the best with your store!

Edited September 17, 2024

An employee of the company persistently contacted me, urging me to delete or change my one-star review after my initial frustrations with the app. They reached out via email, WhatsApp, and even called me directly, which I found rather unusual and somewhat uncomfortable, especially given how easy it is to switch to another app.
Originally, the app caused issues, breaking both my homepage and product page, leading me to uninstall it. However, after giving it a second chance, the app worked well, and I am currently using the free plan. Despite the app’s eventual functionality, my initial negative experience and the follow-up behavior from the company left a lasting impression.

All Care Shop
Belgium
16 days using the app
Tech Arms (by BSS Commerce) replied August 24, 2024

Dear All Care Shop team,

We're truly sorry to hear about your experience. 😢

We’re ready to assist with any issues, but we noticed that we didn’t receive a support request before you uninstalled the app. We want to make things right for you and ensure everything works smoothly for your store.

We’ve already sent you an email with a request to assist you further. Could you please check your inbox and reply at your earliest convenience? We’re here to help and resolve any concerns.

Looking forward to your response at support-sbc-ta@bsscommerce.com or via our Live Chat.

August 29, 2024

Très bonne application. Le support technique est aussi très réactif et efficace

Pom d'Api
France
Over 1 year using the app
Tech Arms (by BSS Commerce) replied September 4, 2024

Bonjour,

Merci beaucoup pour votre avis 5 étoiles ! 😊 Nous sommes ravis que vous trouviez l'application très bonne et que notre support technique soit réactif et efficace. Si vous avez besoin de quoi que ce soit, n'hésitez pas à nous contacter via le chat ou à support-sbc-ta@bsscommerce.com.

Nous apprécions votre soutien!

October 30, 2024

This plugin is very easy to use and the after sales service is great, thanks Mabel!

FREYARA UK
China
6 days using the app
Tech Arms (by BSS Commerce) replied November 1, 2024

Dear FREYARA UK,

Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.