Hulk Product Options , 1,769 reviews

HulkApps helped me with the installation at my Shopify´s Icon themed store. After that, I was able to include in minutes an important Retail / Wholesale option to my products.

I am currently using the app to propose customized products and I am super happy with it!! Best app I found on the App Store for personalized products and if you have any issue, the support team is soooo kind, friendly and super reactive. Just thanks to them and do not hesitate to give the app a try, you won’t regret it!

I'm giving this app 5*s even though it wasn't the app I stuck with. Let me tell you why you should give this app ago. From what I've tried in the free product options apps this offers the most features that many paid apps offer.

It was a little difficult to get my head around how the conditional options worked but once I become familiar it just made sense. I would have kept this app if I didn't have the js conflicts and theme dramas.

Considering the apps Free!! Hulk Support was prompt and helped to fix many things that didn't mesh well with my theme. Much respect for the hulk team that worked hard solving many of the issues. The jquery conflicts with my theme, unfortunately, caused page errors on all my pages. :(

Wonderful customer service!! I had an issue on Sunday and Priyanka resolved and made the changes I requested on my website within an hour. I'm so happy I have a such great support. Thank you so much!!

Love this app! Gives us the additional variations we needed for products! HulkApps is awesome, not sure what we would do without them.

Excellent customer service! App works great! Functioning as described, I totally recommend as an options app!

Brilliant!
Supportive!
Super Guidance!
Excellent App!
Awesome!
More such apps in product customisation is expected.

I used this app for just over a month and it has lost me $$$ in sales. I configured it and got the HULK team to check it over. They said it was configured correctly. The first order that was placed through it worked perfectly. Anything after that was a disaster. It was either not showing the add-ons at checkout, or it would, but then it wouldn't charge the customer for them. It resulted in a lot of heavily discounted purchases and me looking like a fool to my customers. I contacted the HULK team about 20 times in the past month and each time I did they told me it was all working perfectly and there was no issue (even though I am sending them failed orders and missing payment), each time they said they fixed it and didn't understand my issue.

The whole team lacks a customer service ethic and I'm pretty sure no one I spoke had English as a first language as their responses were always basic and really useless. I've just set up my theme and coded in the add-ons as I can't deal with this add on anymore.

It wouldn't have bothered me too much if the plugin just didn't work. But it's the fact the customer service team kept making out like I was the idiot as apparently it was working fine on their end. Just not on my end or for any of my customers apparently.

Infinite Product Options is straightforward to use once you understand how it works and the customer service has been outstanding. The changes I was making in the app were not reflected on my website, however Sanjay very quickly gave me a hand and sorted it for me. He then assisted in customising other items I needed help with. Easy and great!
I requested further help from Abhilasha and service again was great!.
His help was invaluable.

Loved this app when I first started using it. Then I realized when adding new products that the text boxes were no longer showing up on my website. I tried re installing it and that didn't work. I tried the automatic uninstall and that wouldn't work either. I finally deleted it so that I could try adding it back to see if that would work. Now when I try to add it back it says there is no page at that address. Very disappointed.