Hulk Product Options , 1,737 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customization capabilities and user-friendly interface, particularly for accessory and custom products. It's praised for its ability to boost sales and manage large inventories with ease. Many commend the customer support for their prompt and effective assistance, and the chat feature for its speed and professionalism. The app is reported to work seamlessly and offers good value for the cost. It's used for various purposes, including offering custom products, upselling, and flavor selection for desserts.

October 8, 2020

A good application with good features, i like the simple design because it is easily adaptable to my store. There is a custom JS / CSS editor if I need specific things. The free version can hold a lot of things so it can be good for small business. Cons : i think there are some lack for the premium version. - There are some text you can't change or remove, so you have to deal with it. - Some bug happend sometimes... - Some text doesn't have their own tag, so you can't target them with custom CSS / JS. Without these 3 cons, this 5 stars ;-) Good job.

Upeksha
France
10 months using the app
HulkApps.com replied October 9, 2020

Hi there! Thanks so much for taking the time to leave us a review. We totally agree that our app can become a whole lot better. And we have made plans to update it from time to time so that our app never gets outdated.

Your feedback helps us a lot on focusing better! Thank you once again :-)

March 21, 2021

I had a problem with the product options app not showing up at checkout. Deepa was amazing she responded back fast and helped me work through every problem! We got everything working back to normal in less than a day.

KJ Hair
United States
10 months using the app
HulkApps.com replied March 22, 2021

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

July 7, 2022

I use the Hulk app to help with purchase options. My site is LIVE and the issue I had was handle expeditiously by Mr. Amit! Thank you... you know your software!!

FrameIt Lenz
United States
10 months using the app
HulkApps.com replied July 18, 2022

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

Edited January 1, 2022

best custom product option ever.and thank you for installing the app and so on configue.much appreciate the help.best customer service ever.now i can do my website other stuff.

Benifile Collection
Hong Kong SAR
13 days using the app
HulkApps.com replied April 30, 2022

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else!

November 27, 2018

Perfect app for product options, once you can get it all set up and working properly. It was conflicting a little with my current theme but Hulk App people were nice enough to finally help me, took a while. The app is free, I love a free app but I wouldn't mind paying for it if it would mean Hulk would add in a little better support and also add the feature to be able to used coupon codes. I spent months trying to get this app set up and started using it and realized that there is a conflict between the app and the shopping cart and once you have the options applied to a product, that product can no longer use coupon codes at all. So customers can't use ANY coupon codes with any of my personalized products and that stinks. Hulk says they have plans for this feature in the near future but I can't wait so I have to change to a different app that is going to now cost me $20 a month, which I am not happy at all with. I have tried all the other options apps and they all are no good.

Doggie Diva
United States
9 months using the app
HulkApps.com replied March 11, 2019

Hi there,

Good news is that the app is now compatible with coupon codes! Sorry you had to uninstall the app earlier. Kindly let us know if you want to give it another shot and our team will take care of the rest.

May 31, 2022

I like the app for adding unlimited choices to my products. However when using pricing it doesn't work with other apps like sezzle or even automatic discounts. It really makes it harder for me to run sales.

Stitch and Quilt Baby Boutique
United States
About 1 year using the app
HulkApps.com replied June 1, 2022

Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. I also suggest you to try our volumeboost app for using automatic discount feature.

Should you have any other queries, please do contact us at any time.

Edited April 8, 2019

Great app! I'm using it for option set checkboxes. It took me a bit of work to figure it out, but the support is top-notch!

GrowTech Garden
United States
12 days using the app
HulkApps.com replied April 8, 2019

We're happy you found what you were looking for. We will always be there for you if you need us!

Edited November 27, 2018

Unbelievable service and support, just wanted to say how amazingly quick you guys are, this app is everything i wanted in terms of product options, the only downside is that once you assign the Option Type and save it, you cant go back and edit the Option Type, you would have to delete it and create a new Option Type, not the end of the world and still a 10/10 app! recommended for every Shopify store, one way or another you will make a use out of this app :)
Also a real bummer is that you cant apply discount codes! after months of hard work making the custom options, we went to do a black friday sale and the discount codes dont work with this app... very sad, i have tried everything to get them working even using other apps but just doesnt work. if they fix this issue i will give them 10/10

CBD GOLF SHOP
Australia
9 months using the app
HulkApps.com replied March 11, 2019

Hey! We are pleased to inform you that not only our Pro version allows you to edit options in cart, our app improvement has taken care of the issue of offering discount codes on site. In case you are ready to reinstall the app, please feel free to contact us, the rest will be taken care of. :)

October 26, 2019

Very good support. Quick. Their support made me upgrade to paid version You can rely on their support!

EditVid
United Arab Emirates
9 months using the app
HulkApps.com replied November 4, 2019

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Please don't hesitate to reach out again in the future if you need any other assistance; we'd love to help again.

Edited February 15, 2021

Perfect Team!
デフォルトの設定では自分のサイトではうまく表示されませんでしたが。サポートに連絡するとすぐに開発会社のテクニカル部が対応してくれました。日本円での表示も小数点以下が含まれていたため、小数点以下を非表示にしてもらいました。無料プランでの使用なのにカスタマーサービスは迅速に返事をしてくれて大変良い対応でした。素晴らしいアプリ開発会社だと思います。
The default settings didn't show the option well on my site, though. I contacted support and the technical department of the development company immediately took care of it. The display in Japanese yen also contained a decimal point, so I asked them to hide the decimal point. Even though I was using the free plan, customer service was very good, responding quickly. I think this is a great app development company.

PEARL HOUSE - online store
Japan
12 days using the app
HulkApps.com replied December 6, 2023

Thank you for sharing your detailed experience with us! We're thrilled to hear that our technical department was able to quickly assist you with your concerns and enhance your experience with our free plan. Your words truly mean a lot to our team. Feedback like yours motivates us to work hard and continuously enhance our app's performance. We promise to continue delivering excellent customer service. Thank you once again for recognising our efforts and calling us a great app development company. It's our pleasure to be part of your business journey.

Best regards,
The HulkApps Team