Hulk Product Options , 1,779 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability and user-friendly interface, which boosts sales, especially for businesses offering custom products or upsells. The 24/7 customer service is praised for its efficiency and responsiveness. Many find the app to be a good value for its cost, attributing increased sales to its use. It's been successfully used across various industries, including handcrafted goods and personalized products, and integrates seamlessly with Shopify's SKU system for inventory tracking.

January 12, 2023

Na Bold, Giftship en Infiniti options te hebben gebruikt, heb ik nu eindelijk de goede product optie app gevonden die voldoet aan onze eisen. Hier en daar moest er wel wat anders bij Hulk. Gelukkig werd dat binnen enkele minuten opgelost met behulp van de live chat.

Ik geef vier sterren, omdat het niet meteen naar wens was. Zelf dingen oplossen gaat moeilijk, omdat er weinig info over te vinden is. Gelukkig werkt de klantenservice van Hulk perfect. Kortom: Een aanrader!

Daan Bloemen
Netherlands
About 1 year using the app
HulkApps.com replied March 3, 2023

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

December 23, 2020

Great app, great developers! Whenever I had a problem, I got a solution in a short time. Their support is incredible. I was tired of solving problems by reading long texts on my own. You are very welcome! Thank you HulkApps.

Studio Bylamp
Türkiye
17 days using the app
HulkApps.com replied December 23, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

May 17, 2021

This app is great to get add-ons for my menu. However, the app doesn't work with "automatic discounts". The app developer found a work around by adding a discount box before checkout, but it just works with discount codes. This is inconvenient for the customer as they need to manually enter the code. Customer service is super reliable. They engaged and stayed with the issue until they found a solution. They were professional, kind and helpful. It took weeks of back and forth, however, to get it done!

Arepa Ink
Canada
About 1 year using the app
HulkApps.com replied May 17, 2021

Hi there, thank you for the review! We understand that entering code manually can be very frustrating, but are glad that our customer service team was able to work them out for you however they can! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

January 1, 2019

It was a little tricky to set up, but their customer service was very helpful and got it all working smoothly. We needed fairly complicated options, and it could do it all!

Paper Baristas
United States
16 days using the app
HulkApps.com replied March 8, 2019

Thank you :) In case you need help, please don't hesitate to get in touch with our team, we will gladly take care of your needs.

August 3, 2018

Helped out a immediately. did as i asked thankful for this app.

Misselizabethhandcraftedcollectibles
Canada
16 days using the app
HulkApps.com replied March 8, 2019

Thanks for the kind words. We really appreciate it.

October 12, 2020

I use this app to add customisation to my products. I needed help with a few final touches with pricing and was quickly provided with responses and how to fix. 100% recommend for app ability and support

Kayla's Candle Co
Australia
16 days using the app
HulkApps.com replied October 12, 2020

Hi there, thank you for the review! We're capable to do minor customization and we're are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

January 18, 2019

Shopify is a good platform, but it can be really restrictive in terms of how you handle products, product options, variants, etc. I understand why thats the case, but to get around some of those limitations requires a lot of scripting and time, and if you're a one man army that can be really challenging. This app solves every issue I've had where I'd have to turn to scripting otherwise. Thank you guys!

The Brewmeister
United States
16 days using the app
HulkApps.com replied March 8, 2019

Happy to know you are happy:)

Edited January 1, 2020

Wow, I had an issue with my theme, as the app was not installing correctly and I don;'t know code, so I contacted there team, and MY GOD, there support emailing team is WONDERFUL, replied within few hours even during holidays, and they simply had me give there developers limited access and they fixed it right away. Now I'm working so MUCH BETTER in my business and sales and everything is now increase because of this little thing. I really appreciate the speediness and support from you guys, I'm super grateful that even in the FREE VERSION you can get SO MUCH out of this app.

Simply Uncaged Gifts
United States
16 days using the app
HulkApps.com replied January 2, 2020

Hi there! Thanks for leaving us such a wonderful review. We are so grateful for your kind words; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing your continued success.

December 3, 2018

Added app to supply theme and it was a mess. It showed things properly some places and ultimately charged them the base price regardless of options chosen. I reached out to the HulkApps team and asked for their help resolving the problem (instructions said to replace code x with code y, but code x didn't exist). They opened a ticket and asked us to create a staff account for them, which we reluctantly did. Over the course of the next couple business days we saw little improvements to the functionality, getting closer to operational. Today they came through and got their system fully functional on our store. They exceeded my expectations, especially for a free app, and while the lack of communication during their troubleshooting phase was a little disconcerting, then ultimately came through spectacularly and I'm left totally satisfied with then product and without complaints.

Moral of the story is these folks stand behind their product and will go to ridiculous lengths to get you squared away.

FuzzButt Fursuits
United States
16 days using the app
HulkApps.com replied March 8, 2019

Thank you for your review. Sorry for the inconvenience. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

January 6, 2021

I couldn't emphasise enough how helpful the customer service was in solving some issues that kept appearing when installing the application. I rated 4* as I found it a bit hard to install and make it work, but 5* for the support's fast and effective interventions. Happy with the app overall. Thank you.

Cozinest Deluxe
Ireland
12 months using the app
HulkApps.com replied January 7, 2021

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using Product Options App!