Reviews (1,884)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex customer needs and dynamic product customization, especially useful for businesses offering handcrafted or personalized items. It features unlimited options per product, extensive customizability, and advanced tools like conditional logic, suitable for both retail and wholesale. The app is noted for its reliable performance and exceptional customer support, with a team that provides responsive assistance and custom coding. Merchants commend the app for significantly enhancing business processes and effectively meeting specific requirements.

March 9, 2020

Amazing. The perfect custom app for your store. Thank you infinite product options you have made a awesome app!

IcyBeauty
United States
8 days using the app
HulkApps.com replied March 9, 2020

Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app!
Have a beautiful day!

Feel free to contact us whenever as we are always standing by to help.

January 16, 2021

I'm very new in al of this, starting a store and all of that. But even with the free version of infinite product the helpdesk is very fast, kind and helpfull!! They helped me right away! Very happy with this app

Van Hammel
Netherlands
8 days using the app
HulkApps.com replied January 18, 2021

The app looks great on your store! Thanks so much for the review. You can also reach out to our support team if you ever need any help - they're always willing to help! :-)

June 11, 2020

This app makes my whole website function correctly. I have a large amount of options and customizations to offer my customers and without this app, Shopify does not support my needs. Support has been fantastic to work with. Needed a few minor tweaks and they were quick to implement them and get the product functioning the way I wanted it to. Great price also for the features. Highly recommend.

Michael's Woodcrafts
United States
8 days using the app
HulkApps.com replied June 12, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

May 5, 2020

I have tried many other related apps. And for the amount you are able to do. it is well worth your time and money. Great app

Bottled Up Inside
Australia
8 days using the app
HulkApps.com replied May 5, 2020

Hi there! Thanks for leaving us such a wonderful review! Feel free to contact us whenever as we are always standing by to help.

Have a beautiful day ahead :)

June 26, 2018

The only thing I don't like about this app is that I didn't find it sooner! It works WAY better than the product options app I used previously that I paid a monthly fee for - and this one is FREE. I haven't had any issues with it and it integrates nicely into my website. I had trouble figuring out how to install it, but they helped me and had it installed for me within a few days. I am so happy I found this app!

Studio 223 Az
United States
8 days using the app
HulkApps.com replied March 8, 2019

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

April 8, 2019

I used this app to help us to upload image swatches for our sunglasses. Integration was good but the support is lame. Their app was interfering with another app I need for my store and instead of offering to help they simply said "sorry our app doesn't work with other option apps." I pay them monthly and this is the help they gave me. Pretty sad if you ask me for an issue that could be easily fixed with a little help. I really wanted to use this app, but I think i'll have to switch to another option app since I can't launch my store now.

Sports Vision Bend
United States
6 months using the app
HulkApps.com replied April 13, 2019

Hi there,

I went through the ticket you discussed with our support team member Ivan with. Unfortunately Ivan is right. We are not compatible with an app that does exactly the same. :)

It's not possible because that app, along with ours, would be making conflicting changes. We tried as always but this is not doable.

We would appreciate if you can update this review as it's factually not accurate. We appreciate your support and we hope you'll understand the situation.

Some things just don't gel :)

Thank you.

December 9, 2019

This app helped me to provide grind options for my whole bean coffee store, and also offer gift boxes. The team was super helpful in tweaking the code, as it conflicted with another of their apps (Volume Discounts)

Winona Roasting Company
United States
6 months using the app
HulkApps.com replied December 10, 2019

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

November 2, 2023

So far very good, live chat support has been very helpful twice now. I think adding full walkthrough videos showing how to do each string of customizations would be very helpful. So far i've not been able to find or be directed to any long form videos.

The Seat Lab
United States
6 months using the app
HulkApps.com replied December 4, 2023

We're glad to hear that you're finding our app very good and that our live chat support has been helpful! Your feedback about the need for comprehensive walkthrough videos strikes a chord with us. We understand how this can enhance user experience with each string of customizations. We appreciate your suggestion and will seriously consider it moving forward.

If there is anything else you need assistance with or any queries, feel free to reach out to our support team. Your feedback matters a lot to us and helps us to improve.

Best,

The HulkApps Team

June 22, 2018

I have to say I was a little dubious to begin with... I was unsure about all the 5 stars and high praise for a free app.

However... I can now say that having downloaded the app it is fantastic - and free!

I thought I would struggle with the coding side of things however I watched the installation video - which explained things perfectly and I was able to install it no problem.

I then decided I wanted a few little tweaks so raised a ticket with support and was over the moon with the support I received, my tweaks were made at no additional cost or effort on my behalf.

Don't know how it's free but it is and it's great. Highly recommended!

The Clever Cogs Kids Company
United Kingdom
7 days using the app
HulkApps.com replied March 8, 2019

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

September 7, 2022

機能とサポートはとても良い。
チャットサポートはおざなりな回答をするのではなく、問題点から解決策を提示し、時にはサイトのカスタマイズまでしてくれる。
チェックアウト画面をバイパスする決済の場合に使用できないことがデメリット。

世界からのサプライズ動画-セカサプ動画-
Japan
6 months using the app
HulkApps.com replied September 22, 2022

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.