Reviews (1,874)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex product customizations, such as variations and detailed options for items like custom jewelry. It supports unlimited options per product and features like conditional logic, text boxes, swatches, and tick boxes. Merchants praise its reliable performance and exceptional customer support, noting the team's responsiveness and expertise in handling custom coding issues. Many find it essential for making online stores more dynamic and user-friendly.
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I tried out this app and the features were great but it caused two issues on our website. First, right after the app became active, it caused our photos not to be visible once you clicked on a item. Once that was fixed, customers couldn't add any items to their cart. They did look into this right away but it did not fix the issue. Now I have to wait for them to go back to our original code or go to an older version. I am bummed it is not going to work but it is just not worth losing sales.
Hi there,
We apologize for any issues you are facing. Our support team has reached out to help you get these issues resolved. Sometimes, apps and code conflict, and some of these issues can happen. That's one of the reasons why we ask clients to test in a non-live theme before making this life. We also offer Free Installation Support to all of our merchants.
We'd appreciate it if you'd answer the follow-up from our manager so we can get this resolved for you.
Very easy and intuitive layout. Also they have great service and quick response times! Pleasure working with.
I had one small thing that I had wanted to change so I contacted support and within minutes they contacted the developers and it was changed! So simple so helpful. Really a great experience! Thank you.
Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.
Amazing. The perfect custom app for your store. Thank you infinite product options you have made a awesome app!
Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app!
Have a beautiful day!
Feel free to contact us whenever as we are always standing by to help.
I'm very new in al of this, starting a store and all of that. But even with the free version of infinite product the helpdesk is very fast, kind and helpfull!! They helped me right away! Very happy with this app
The app looks great on your store! Thanks so much for the review. You can also reach out to our support team if you ever need any help - they're always willing to help! :-)
This app makes my whole website function correctly. I have a large amount of options and customizations to offer my customers and without this app, Shopify does not support my needs. Support has been fantastic to work with. Needed a few minor tweaks and they were quick to implement them and get the product functioning the way I wanted it to. Great price also for the features. Highly recommend.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
I have tried many other related apps. And for the amount you are able to do. it is well worth your time and money. Great app
Hi there! Thanks for leaving us such a wonderful review! Feel free to contact us whenever as we are always standing by to help.
Have a beautiful day ahead :)
The only thing I don't like about this app is that I didn't find it sooner! It works WAY better than the product options app I used previously that I paid a monthly fee for - and this one is FREE. I haven't had any issues with it and it integrates nicely into my website. I had trouble figuring out how to install it, but they helped me and had it installed for me within a few days. I am so happy I found this app!
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
I used this app to help us to upload image swatches for our sunglasses. Integration was good but the support is lame. Their app was interfering with another app I need for my store and instead of offering to help they simply said "sorry our app doesn't work with other option apps." I pay them monthly and this is the help they gave me. Pretty sad if you ask me for an issue that could be easily fixed with a little help. I really wanted to use this app, but I think i'll have to switch to another option app since I can't launch my store now.
Hi there,
I went through the ticket you discussed with our support team member Ivan with. Unfortunately Ivan is right. We are not compatible with an app that does exactly the same. :)
It's not possible because that app, along with ours, would be making conflicting changes. We tried as always but this is not doable.
We would appreciate if you can update this review as it's factually not accurate. We appreciate your support and we hope you'll understand the situation.
Some things just don't gel :)
Thank you.
This app helped me to provide grind options for my whole bean coffee store, and also offer gift boxes. The team was super helpful in tweaking the code, as it conflicted with another of their apps (Volume Discounts)
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
I have to say I was a little dubious to begin with... I was unsure about all the 5 stars and high praise for a free app.
However... I can now say that having downloaded the app it is fantastic - and free!
I thought I would struggle with the coding side of things however I watched the installation video - which explained things perfectly and I was able to install it no problem.
I then decided I wanted a few little tweaks so raised a ticket with support and was over the moon with the support I received, my tweaks were made at no additional cost or effort on my behalf.
Don't know how it's free but it is and it's great. Highly recommended!
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.