Hulk Product Options

Hulk Product Options

Reviews (1,893)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex product options, leading to increased sales and better customer engagement. Features like customizable product options, dynamic pricing, and conditional logic are particularly beneficial. The app supports various customizations such as text boxes, swatches, and tick boxes, and even allows for custom code integration. It is noted for its reliability and seamless Shopify integration. The support team is well-regarded for their quick and effective responses, significantly enhancing user experience.

July 29, 2019

I use this app to collect vital user input at the time of order. It does its function, but the dealbreaker for me is that it takes 5-6 seconds to load the options form.

This means that if the customer hits the 'add to cart' button before the options load, then the customer can bypass all validation (required form fields).

I was surprised as to why the form was taking so long to load since my form has only 2 fields. Turns out that the majority of those 6 seconds of load time was spent in TTFB (aka, time to first byte). This means that whatever backend they're using is scaled well enough to address requests in a timely manner.

This is a really unfortunate downside to an otherwise vital Shopify app, and I hope they upgrade their infrastructure to better handle their client-base.

Dream Catcher
United States
9 months using the app
HulkApps.com replied December 15, 2021

Thank you for leaving us your feedback. Our apps wait for everything to load first before starting to load, hence the delay. This can get speed up by adjusting the code.

May 27, 2020

I have restaurant and I used this app to help me have options to my products. It is very useful and helped me a lot, the support team is always there for me to customize whatever I need. I strongly recommend it.

HORATII Lounge
Qatar
9 days using the app
HulkApps.com replied May 27, 2020

Thank you so much for taking the time to leave us this amazing review. Our team will be thrilled to read what you wrote. Please let us know if you need anything else!

Edited September 12, 2020

This app provides some seriously important flexibility that shopify should come with from the get-go

Kalamity Cables
United States
9 days using the app
HulkApps.com replied September 14, 2020

Thanks so much for the kind words! We really appreciate the review!

If you wish to, you can also visit our website to see the range of services we have to offer our merchants.

Best of luck with your business!

November 4, 2018

Great app, highly recommended! I had small issue where app was clashing with currency converter and support from HULU replied to me very quickly and very quickly were able to identify and fix the issue. Awesome work HULU apps keep ip the great work.

Wicked Guitars
Australia
9 days using the app
HulkApps.com replied March 7, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

August 1, 2018

Great customer service. Within 24hrs our issue was resolved without lengthy chats and without frustration.

Winterluxelife
Australia
9 days using the app
HulkApps.com replied March 8, 2019

Thanks for the kind words.We count ourselves lucky for customers like you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs. We look forward to working with you again in the future!

June 12, 2018

Loved the service that Hulk App provided to our company. They were open to my questions and didn't hesitate with helping us.

Peachy Brass
United States
9 days using the app
HulkApps.com replied March 8, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

Edited June 9, 2021

generous app, free version is enough to cater your basic need, strong functionalities, some suggestion is I hope I can control the container width and faster loading time

SpineCare Engineer
Malaysia
8 days using the app
HulkApps.com replied June 9, 2021

Hey there, thanks so much for the review; feel free to contact us whenever as we are always standing by to help.

October 19, 2018

I made a stupid mistake on our site that messed with the Hulk Product code. I feel like the Hulk team really bent over backwards to help me get the issue resolved really quickly.

Very happy with their customer service!

Statice Jewelry
United States
8 days using the app
HulkApps.com replied March 7, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Edited January 25, 2020

Good support even on the free version. I have to write one hundred words in a Shopify review so I am writing this second sentence.

Mambellas Market
Canada
6 months using the app
HulkApps.com replied January 23, 2020

Hi there! Thanks so much for taking the time to leave us a review. We appreciate the kind words. :-)

April 6, 2022

fantastic app, development team was really fast and professional at helping integrate into our theme.

Playtech
New Zealand
8 days using the app
HulkApps.com replied April 30, 2022

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.