Reviews (1,884)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex customer needs and dynamic product customization, especially useful for businesses offering handcrafted or personalized items. It features unlimited options per product, extensive customizability, and advanced tools like conditional logic, suitable for both retail and wholesale. The app is noted for its reliable performance and exceptional customer support, with a team that provides responsive assistance and custom coding. Merchants commend the app for significantly enhancing business processes and effectively meeting specific requirements.

May 8, 2019

Support has always been responsive with my support tickets. But there has never been a good working solution to my issues. For example, if using their app and I have a variant upcharge added, it's not compatible with Shopify discounts. Like how is that even possible. So they coded for me and gave me a new discount box. Ok cool. But then when they do that, something else doesn't work. I liked the price point of $8 but I'd rather pay more for a functioning app then pay lower and it not work.

Crystal & Suede
United States
6 months using the app
HulkApps.com replied December 15, 2021

We take great pride in what we do and we are always very sorry when we do not meet the expectations. Thank you for taking the time to leave us your feedback as our brand is built upon it.

Edited December 5, 2019

Exactly what I was looking for! On top of this, great (and very responsive) customer service as well! Highly recommend!

Lenslo.com
Pakistan
6 days using the app
HulkApps.com replied December 6, 2019

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

February 12, 2021

O plugin é leve e bastante intuitivo. Possui excelentes funcionalidades na versão FREE, porém não consigo exibir as opções nas paginas de produtos, retorna o seguinte erro: Check here that your SET options have not been created. Do not argue that your SET options have not been created. Feel free to reach out to our support team with your concerns, we would like to make things work just right for you.

Brashop Marketplace
Brazil
6 days using the app
HulkApps.com replied February 15, 2021

Thank you!

Edited November 7, 2018

What a Great FREE App! Exactly what I wanted. A bit tricky to install but following the instructions very carefully got it the second time around.

Setting up the options takes a little time but then it works. Background colours can be customised to match your stores background + other tweaks to make it look good.

Does what it says? Allows priced options to be displayed on the Product page, and adds them to the cart and the checkout.

I'll be using this App alot to market known options for products! Better than upsell....no sudden popup at the checkout!

And did I say...It's FREE!

Southern Sun Adventure Photographics
Australia
6 days using the app
HulkApps.com replied March 8, 2019

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

October 31, 2022

This app is total and utter garbage. The app has been causing a serious checkout issue for our store since October 17th and they have done nothing to fix it. This app can single handedly destroy your website and the support does not care. I would not recommend this app to my worst enemy.

Partify
United States
5 months using the app
HulkApps.com replied November 8, 2022

Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.

February 2, 2020

Really good app! And great customer service too. The options display nicely on the website too and you can also customise the look.

Rebecca Yates
United Kingdom
6 days using the app
HulkApps.com replied February 3, 2020

Hey there, thanks so much for the review; we're so happy to hear you're loving the simple features in our app! We're glad you could customize the table to match your theme.

You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)

January 18, 2020

App does exactly what I needed. Responsive support was provided along with quick installation. Looking at other apps from the brand.

The Greenline Initiative
United States
6 days using the app
HulkApps.com replied December 8, 2023

We're thrilled to hear that Hulk Product Options is meeting your needs and that our support team has been able to assist promptly! Your satisfaction is our top priority. We're excited to have you explore more apps from the HulkApps family. Your feedback is essential to us as it helps us continue improving our services.

Best Regards,
The HulkApps Team

June 4, 2018

Not sure how is this App is free. It is an amazing App and support is top notch. Thanks, guys.

Sit Healthier
United States
6 days using the app
HulkApps.com replied March 8, 2019

Thanks for the kind words. We really appreciate it.

Edited November 7, 2019

0 Stars wasnt an option so this gets 1. The app will display the correct up charges for my options but it will not charge them in the cart. This app has cost me a ton of time and money. I tried communicating this with the developers but I was just told that I needed to remove certain characters from my options. Some how / and ? are not compatible with this app, or so I was told. I removed all special characters and still have the same issue. This is a HUGE waste of time and money!

Droppin HZ Car Audio
United States
4 months using the app
HulkApps.com replied September 12, 2019

Thank you for sharing your experience. Please accept our sincerest apologies.
In hopes of amending errors, we have asked our manager to reach out to you!

July 24, 2018

I am new to Shopify and how you have to add Apps to get the functionality I typically find standard in other carts I've used. I needed expanded Options and the Hulk Apps Custom Product Options was the only "free" choice I saw. Since I didnt' understand how to use their product (they should provided a more detailed description of this) I didn't see any changes when I installed the app. Each ticket exchange took 2-3 days for a proper response. I now see how to use this App and will see if it is a good fit for my store. I was generous on the rating since this is a Free item.

Lorilyn Gifts
United States
6 months using the app
HulkApps.com replied March 11, 2019

Thank you and we hope you continue using our free (and now, paid) apps. :)