Hulk Product Options
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,893)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to handle complex product options, leading to increased sales and better customer engagement. Features like customizable product options, dynamic pricing, and conditional logic are particularly beneficial. The app supports various customizations such as text boxes, swatches, and tick boxes, and even allows for custom code integration. It is noted for its reliability and seamless Shopify integration. The support team is well-regarded for their quick and effective responses, significantly enhancing user experience.
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This app is great if you have many variants. The only drawback is that there is a noticeable delay when the page loads. The team is always available over Skype to assist and to customize - no waiting for days for an answer. They are quick, friendly and helpful.
Thank you for taking the time to review our app. We are working hard to make our app the best fit for our merchant's businesses. You can always find our support team sitting beside (virtually) in case you're stuck in the middle :)
Cant be used on Shopify mobile app, because this app isnt responsive. Products have been syncing over a week now and because of that cant use the options at all. Already contacted customer service about a week ago.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us.
Thank you for leaving us your review, we also asked our manager to contact you in hopes of amending the issue you were having?
The app is not intuitive and is difficult to use. Support was very difficult to deal with and documentation is sorely lacking. After 10 hours of trying to get it all set up, I had to remove it and go with another app that I had set up in less than a couple of hours. Save yourself the trouble and pass this app by.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us.
Your feedback is really important to us and that's why we asked our manager to contact you in regards to the issues you were having.
Different kind of Review: This app was actually not the right one for us. I have to give HASAN a high five for his honesty and his help. He was the one to figure out it wasn't what we were looking for and he was honest to tell us this. I highly recommend working with him.
We apologize that our app did not satisfy your expectations. But, thanks so much for your kind words about Hasan, and please let us know if you need anything else! We are always standing by to help. :)
Seeing how the team has been unresponsive for 2 DAYS with my urgent enquiry (problem which has caused customer complaints during 11.11 promo period), I have to write this here to warn anyone who needs to use this and needs discount code usage at checkout. Hulk product option app is creating a line item in draft order when a customer orders with an add-on option that requires TOP-up in money on TOP of original product price. For example in my case, it was name personalisation add-on function by Hulk Product Option app. This causes discount code field to not appear and cannot be applied at checkout page, though at cart page it seems ok. Customers have complained that discount code is not applied , creating frustrations at checkout. If Hulk team remains silent, then there is no choice but this app can’t be used for an ecommerce store that requires discount codes, which is actually a BASIC feature that is needed. We may have to seek alternatives.
Initially the experience with them was great when I first on-boarded . They responded quickly and advised how to use to get it setup. Unfortunately in times of problems like this, they have gone silent
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
I used this app to replace another variant options app which was affecting my checkout process and the discount code box. So far, I have found this app easy to install, the options show up correctly on my product page, in the cart AND in the checkout. Also, love the discount box in the cart. I am on the free plan for now, but if this consistently works well, it is worth the upgrade to the pro plan.
The app looks great on your store! Thanks so much for the review!
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about our Pro version.
Best of luck with your business!
Great app - and very helpful support team. The setting up was fairly straightforward using their installation guide. I've only used it so far for adding a custom option to a few of my products, but it was easy enough... and free!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
Great app with lots of options to customize it. The only "problem" I had was that the automatic installation didn't work with one of the free Shopify 2.0 themes. But since the support team of HulkApps did the integration for me in a very short amount of time this has not really been an issue for me. I do hope though that for the basic free themes the automatic installer will be fixed as that will probably make it easier for people to integrate this app.
Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution.
We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
I originally had a different app I was using for my customers to customize their orders. Someone suggested this app and I decided to give it a try. I'm still in my trial window of the app but I already love it compared to the previous app I was using. It was so much easier to add options for my items using this app versus the other apps. The one issue I had was getting my options to show up under my items. I reached out to the team via chat (it was almost 1 am in my time zone) and I was surprised with the quick response. Khushbu was very helpful and helped me get issued resolved rather quickly. I am so happy to know that I can reach out and get help when needed. If you are on the fence, give it a try!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. Feel free to contact us whenever as we are always standing by to help.
Complete waste of time. Developers said they were having problems installing it on our store and then went silent. Poor customer service.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.