Hulk Product Options

Hulk Product Options

Reviews (1,883)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex customer needs and dynamic product customization, especially useful for businesses offering handcrafted or personalized items. It features unlimited options per product, extensive customizability, and advanced tools like conditional logic, suitable for both retail and wholesale. The app is noted for its reliable performance and exceptional customer support, with a team that provides responsive assistance and custom coding. Merchants commend the app for significantly enhancing business processes and effectively meeting specific requirements.

Edited February 14, 2019

Had some issues during the setup process where my listings wouldn't sync, but with admin access, they were able to correct the problems at no charge!! I am now very excited to finish setting up my online store and launch soon.
- there are still issues with syncing, but they are currently working on a resolution. Once fixed, I'll update my star rating.

The Fuzzy Thread
United States
9 days using the app
HulkApps.com replied March 9, 2019

Hi There,

I hope you are happy with the fixes and support we've provided. The product sync issue has been resolved and we've improved the product sync process significantly.

Hope you'll amend your review. Thank you.

Edited April 28, 2020

DO NOT DOWNLOAD THIS APP!
I give this app ZERO STARS & 2 Thumbs down!
Literally made me lose thousands of dollars. it deactivated my "Checkout" button so people couldn't check out! I'm beyond livid. I emailed them back and forth for 6 days trying to get them to fix it. They did NOT fix it. I have received tons of emails from my customers letting me know they can't check out. I tried doing a test checkout with my phone and the checkout button literally does nothing. DO NOT add this app.
I am expecting a FULL REFUND as I actually had to pay $200+ for them to install the app. Waste of money and time. This app needs to be shut down. For anyone else who has this app.. please check to make sure this isn't happening to you without your knowledge.

The Pink Makeup Box
United States
6 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

September 29, 2021

Thanks to Arthur for his help
......................................................................

Color-Trip
France
About 7 hours using the app
HulkApps.com replied September 29, 2021

The app looks great on your store! Thanks so much for the review.

June 18, 2018

I contacted them for customer service 6/12/18 about code placement explaining I am adding a balloon department to my online store, with a deadline of Friday June 15th, COB deadline. They continued all week to say they were working on it and would make it a priority, all day Friday, I was stressed to the max not knowing the status, absolutely no communication from them, I mean crickets, ssp, ssp, ssp. Also, there was at least 24hrs between all their email responses when they advertise 30 minutes responses, I suggest Shopify dismiss this app as worthless and misleading. They requested a review prior to helping me, this is it. This system is forcing me to give them at least one star which is not deserved. Well, today is 6/18/18 I received an apology email this morning the morning of my balloon launch for the dishonesty and misleading inclinations. Thanks to the outstanding customer service from Shopify, I was able to launch my new balloon department this morning without a hitch. KUDOS FOR SHOPIFY!

Magnolia Edible Delights
United States
6 days using the app
HulkApps.com replied March 11, 2019

Thank you for your feedback. As part of our initiatives, we have paid a lot of attention to improving our customer service.

We understand that resolution time shouldn't be more than a few hours and communication is key, and we will stick to this approach moving forward. :)

We also asked our manager to contact you in hopes of amending this with you.

May 22, 2020

Awesome app and exactly what I was looking for! Great customer service as well. Helped me out very swiftly and were very kind.

Feathered Fox Den
United States
About 6 hours using the app
HulkApps.com replied May 25, 2020

Thank you so much for taking the time to leave us this amazing review!

September 4, 2020

We are satisfied with the customer service by ABHILASHA. Only down side was the installation fee was too expensive. As we are not a tech people, we wish the installation fee was much lower so that we can try this service without hesitation. We upgraded to pro plan so we wish there was a discount for installation.

Aroma Stickers
United States
6 days using the app
HulkApps.com replied September 8, 2020

Hi there, thank you for the review! We're sorry you ran into some issues with the app, and we are going to come up with offers on app support especially since BFCM is catching on!

We appreciate the kind words about our support specialist, Abhilasha. :-)

Please reach out if you need any other assistance!

September 14, 2022

Customer service is top notch. I highly suggested having them set up the app, especially if you aren't tech savvy. (like me) Simply answer a few questions and they had my changed completed. Amit was amazing and understood exactly what I was requesting. He made it easy and I am less stressed.

Patriot Customz
United States
About 6 hours using the app
HulkApps.com replied September 22, 2022

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

September 27, 2022

Very easy to use, gave me a lot of help. It can also provide the fastest solution to the problem, it is recommended!

고멕서스
China
About 6 hours using the app
HulkApps.com replied November 8, 2022

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

July 12, 2018

The support was great with some installation issues with my theme. For a FREE product I found the support very responsive and helpful. They did a great deal to make the app a good fit for my store.
Unfortunately some of the features I needed were not within the scope of this app so I had to move on.
But I would definitely recommend this app if your feature list is not too long.

West Coast Signs And Stickers
Australia
5 days using the app
HulkApps.com replied March 11, 2019

Thanks for the nice review. Do check out the Pro version of our app, It comes with a 7-days trial period as well. Our product roadmap is exciting and we'll keep you posted on new features and improvements.

All the best.

April 28, 2021

Worst app i've ever worked with, incredibly bad language settings (swedish) and it doesnt work well, i tried many different options and none did anything. sucks to be honest.

garage nitton
Sweden
5 days using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.