Reviews (1,871)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex product customizations, such as variations and detailed options for items like custom jewelry. It supports unlimited options per product and features like conditional logic, text boxes, swatches, and tick boxes. Merchants praise its reliable performance and exceptional customer support, noting the team's responsiveness and expertise in handling custom coding issues. Many find it essential for making online stores more dynamic and user-friendly.
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Really Liking this app so far. the customer service is fantastic and fast, writing code for my store to add functionality i need within minutes.
Only things i would improve is the pricing model, too many features hidden behind the highest tier, so it seemed a bit strange to have to upgrade to get access to basic functionality. But its worth it so far.
We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking the time to provide us with your honest opinion as this will help us strive for greater things in the future.
Wish you an amazing e-commerce journey :)
great support help. When I first downloaded the app it wasn't working but now everything is perfect.
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
Khushbu was helped me perfectly!
I have little bit complecated request but she did all my favors. It was great help for me to run my site.
Thank you so much and I highly recommend her and this app.
Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.
The app does what it's supposed to do, but only after I reached out for help. Installing it was very difficult for me, since I don't know code very well. I had to let them have complete access to my account in order for them to edit it, which made me very uncomfortable. So far it's working though. So, overall I'm very grateful for this app.
Thank you for sharing your concerns. We admit that this app requires basiic coding knowledge, but our team is happy to install and setup the app on your behalf. We actually need limited permissions in order to enter your store. Hope you had a good experience using our app.
Terrible support. Hulk has several setup help documents that are out of date (confirmed by their chat support) but when I asked for updated information, especially in terms of manual installation, their chat support evaded the question and gaslighted me.
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.
I was searching high and low for an app to allow customers to order monograms. Staff was prompt and helpful, app works well (so far, still in testing).
Hey there, thanks so much for the review; we're so happy to hear that you were able to get some assistance from our awesome support team! We look forward to hearing your feedback :)
This app was suggested to me by many people and i can see why! Im using the free plan and am getting so much out of it. Im setting up my store and not tech savy at all. Online chat support have helped me lots, they are friendly and quick! Highly recommend.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Nitesh was brilliant is sorting all our issues quickly and within a few minutes, we are very happy with the app
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
Installed the app but could not figure out how to utilize it. I called Shopify asking for help then they referred me to the Hulk Apps phone number hotline which did not work, ended up removing the app and switching to custom product options by Bulk Apps. They walked me through the process and set up my variants.
We understand your frustration. Our team works on multiple installation requests and sometimes, it takes time to configure the app with the theme's code.
We are trying our best to reduce the resolution time to less than 4 hours.
Since you placed your trust in us, we'll be glad to escalate your work to a dedicated developer on a high priority. Let us know if you still need our assistance.
I'm using the free plan of this app to add some simple options to my products and I absolutely love its simplicity and efficiency. It took me just about an hour to watch the videos, play around a bit, publish, and fine-tune the options and settings. I am very happy!
Thanks so much for the kind words! We really appreciate the review.
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps!
Best of luck with your business! We look forward to seeing your continued success.