Reviews (1,871)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex product customizations, such as variations and detailed options for items like custom jewelry. It supports unlimited options per product and features like conditional logic, text boxes, swatches, and tick boxes. Merchants praise its reliable performance and exceptional customer support, noting the team's responsiveness and expertise in handling custom coding issues. Many find it essential for making online stores more dynamic and user-friendly.
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Didnt like this app at all. Ended up choosing a different app. This one was not user friendly and had too much confusing coding going on. I gave up and switched to a much easier app. ***Update- Found out this app left coding on my theme which cause some of my features to not work. Had to work with my theme provider to have it removed so my site would work again. I'm avoiding all Hulk apps now thanks to the frustration.
We're sorry we couldn't match-up to the mark with our app and support service. We have updated our app and support guide since then, and we're sure your experience will be better this time.
Do let us know if you need any assistance. Our team is capable to take care of your store's needs.
Our products are very complex and we could not offer every option out of the box with Shopify. This app fixes that problem! Thanks guys.
We're thrilled to hear that our Hulk Product Options app can support the complexity of your products! It's our mission to fill those gaps that Shopify may not cover out of the box. Your kind words and the exceptional 5-star rating genuinely made our day. We’re here for you anytime. Thank you for taking the time to leave us this amazing review.
Best,
The HulkApps Team
Looks like a promising app. Unfortunately, it did not work for me. The first option I created, as a test, would not Save no matter how many times I clicked save.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Delete it already. Only $2 different, I installed another one more user friendly and more tutorial.
Thank you for your feedback.
We are sorry that you were dissatisfied with the pricing of our app.
Your review will be placed on a list for improvements.
I don't usually review apps, but I had to leave something to say how unbelievably frustrating and timewasting this app is. The coding takes ages to set up with poor instructions about placement in the code. No instructions about how to insert into product pages. FAQ's don't help. Now deleting all the code the app has installed. Save yourself the time and hastle.
Our app, service and guides have significantly improved since you left a poor review. We are here at all times to complete the installation and even personalization on your behalf, and most of the time we do it for free for our merchants.
We would like to change your mind so we asked our manager to reach out to you in regards to the issues you were having.
Not easy and clear, I wasn't able to create a custom text field to a particular product. Also, I wasn't able to integrate it directly on the product page as apparently, it needs some manual integration, etc...
Please reach out to our team, our support is free and not only do we completely install the app for you, we also personalize it based on a store's needs.
The idea is great but the actual code is whack and the docs are garbage. As in, they don't exist. The hulk apps website links to the wrong docs and the actual docs don't solve the problem. Super disappointing.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
This app doesnt let me add products to my option sets so im stuck and cant use it. I tried to contact support and I get no where. They dont even have this app listed in their support services online.
We take great pride in our service and we are always so sorry when we hear we weren't up to our customer's expectations. Please accept our sincere apologies.
We would also like to thank you for leaving us your valuable feedback.
I am using this app urgently. As a customer, I will not operate it at all after installation. If I can provide a video, I think you will have more users
Thank you for taking the time to leave us your review.
Our Experience team is standing by at all times to help you with any queries that you have.
this dont work
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.