Hulk Product Options

Hulk Product Options

Reviews (1,893)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex product options, leading to increased sales and better customer engagement. Features like customizable product options, dynamic pricing, and conditional logic are particularly beneficial. The app supports various customizations such as text boxes, swatches, and tick boxes, and even allows for custom code integration. It is noted for its reliability and seamless Shopify integration. The support team is well-regarded for their quick and effective responses, significantly enhancing user experience.

January 6, 2023

Great app, but unfortunately if you use the Text Box option, there cannot be any line breaks in the Buyers text. This means it comes through to us as a messy, block paragraph of text which isn't usable for us. If they fixed this in the future, I would definitely rejoin!

FoxesOnBoxes
United Kingdom
1 day using the app
HulkApps.com replied January 9, 2023

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.

November 30, 2019

I'm very grateful for this app, which I'm using for both of my stores. The ability to have independent, multiple option sets per product is something that should really be built in to Shopify. Thank you, Hulk, for giving us a free app that provides this functionality. A very minor recommendation would be to allow us to hide the asterisk on required field headings, and make it so the colon does not appear on the second line by itself, which looks odd.

Pianogoods
United States
About 1 hour using the app
HulkApps.com replied December 2, 2019

Hey there, thanks so much for the review; we are so happy that you use our app in your multiple stores. And it's even more encouraging to recieve feedback from our users.
The feedback you give helps us understand what we're missing and where we can do better.

Keep it coming! We are going to add a checkbox to ensure you get to hide the asterisk on required fields heading. Thanks for sharing it with us.

You will hear from us when it is applied within our app itself as well as our monthly changelog newsletter.

Cheers!

March 11, 2021

This app doesn't perform well as the whole design doesn't fit on the product page. Customer support is also bad. After giving developer access nothing has been done.

Awethentic Gallery
Hong Kong SAR
About 20 hours using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

November 28, 2021

i used this app to add more options to my website, easy, and painless. Had a bit of trouble installing but i messaged support and they respond extremely quick

AllureMyKo
United States
43 minutes using the app
HulkApps.com replied December 8, 2021

We appreciate your kind words.
Our Experience team is always available if you need anything else.

May 3, 2022

So far so good. I have not used it live but their support staff was extremely quick to help with the installation via live chat. The automatic installation works on some themes but not others.

Fireside
United States
40 minutes using the app
HulkApps.com replied May 8, 2022

Thank you for leaving us your feedback!
We are happy everything went smoothly for you.

Edited July 23, 2018

Discount code functionality at the check out page won't work, if you choose options with the additional cost with app.
support team was top-notch !!!!!!!!!!!!!!
highly recommend any of their stuff to anyone. Great product, great service!

Addw1
United States
About 15 hours using the app
HulkApps.com replied March 11, 2019

Thank you for the nice review. Discount functionality issue has been resolved with the release of our app improvement update. Try it out and let us know if you need any help!

November 17, 2021

This app was really helpful for our personalization requirement. Awesome support from the app team. Overall great!

Cost Plus Liquors Florida
United States
22 minutes using the app
HulkApps.com replied November 17, 2021

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.

April 14, 2020

While it was relatively easy to set-up the multiple variants I wanted, there is no option to sort your orders by these variants after a customer has made a purchase. I wanted to offer custom products to my clients (mix and match ink colors and shirt colors). The only way I would have been able to produce these products would be to tally orders by hand after they were placed. This app is worthless for what I was trying to do.

The Casbah Merch Store
United States
About 7 hours using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

October 8, 2020

It's all good to add item line properties onto the product pages. A huge problem is that Shopify cannot export this piece of information in order csv. So, pretty much useless in the end. No one can fill in manually per order. And I don't think people including me want to to pay that much for the export apps you suggested. Too expensive in the end.

Cream Japan
Hong Kong SAR
About 8 hours using the app
HulkApps.com replied January 5, 2022

Hi there!
We appreciate your feedback as our brand is built upon it.
We will surely add this to our improvements list and hopefully it will be added in the future.

February 10, 2020

I added this app to test product options and intended to upgrade for conditional product options. The interface was straightforward, I had it up and running - but only half of it worked. When I contacted support they were unable to fix it, twice. I have a Shopify Theme, nothing fancy would really have liked what they claimed it could do. It did not do what they claimed. - would not recommend.

Compact Camping Concepts
United States
About 5 hours using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.