Reviews (1,884)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex customer needs and dynamic product customization, especially useful for businesses offering handcrafted or personalized items. It features unlimited options per product, extensive customizability, and advanced tools like conditional logic, suitable for both retail and wholesale. The app is noted for its reliable performance and exceptional customer support, with a team that provides responsive assistance and custom coding. Merchants commend the app for significantly enhancing business processes and effectively meeting specific requirements.

Edited June 29, 2021

I reached out to support as I had a few questions, having just installed the App today. Amit went above and beyond everything I expected and made it incredibly easy. Thank you Amit. I look forward to seeing extra sales now. I had to reach out to the team again as I couldn't figure something out and, as always, they were super-quick to respond and dealt with my issue quickly. Brilliant. Thank you!

Carathea
United Kingdom
Almost 3 years using the app
HulkApps.com replied April 5, 2021

Thank you for your kind words. Amit is a hard-working member of our HulkApps family! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options app, or any of our other apps!

Best of luck with your business! We look forward to seeing your continued success.

Edited March 25, 2024

I'm always one to find a way to avoid paying for an app. But I've used the free version for 2 years now - and the support is always amazing. Super fast and they actually get to the root of the problem right away. There is definite value to premium and I really appreciate the app devs

Tree Dee Designs
Canada
Almost 3 years using the app
HulkApps.com replied June 15, 2021

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and love getting this app installed properly for our merchants.

We're very happy to hear that you were able to get an awesome experience from some of our great specialists!

If you face any issues with Shopify, feel free to reach out to us for professional help!

September 30, 2023

wonderful fast response

Celesticare
United States
Almost 3 years using the app
HulkApps.com replied December 4, 2023

We're incredibly delighted to hear your positive feedback on our fast response time. Your satisfaction is our top priority, so we're glad to know we've been able to meet your expectations. We love hearing how our product has helped to improve your Shopify experience. Your feedback is fundamental to our continuous endeavor to offer top-notch service.
Thank you sincerely for your 5-star review.

Best,
The HulkApps Team

October 9, 2019

This is good but the customer service team is excellent! I've had a few issues but they've been reliable and extremely quick to respond. 10/10 would reccomend

The Surfboard Warehouse NZ
New Zealand
Almost 3 years using the app
HulkApps.com replied October 10, 2019

Hi there! Thanks so much for the review; we're really glad to hear that our customer support team was able to get everything worked out for you! Our experts really have a lot of knowledge to make sure everything is running smoothly for our merchants.

We are happy to have you. :-) Thanks so much for trying us out!

February 22, 2020

they helped me a ton! great customer service. I needed something set up and they did it in no time at all! thank you so much

Moms N Dumbbells
Canada
Almost 3 years using the app
HulkApps.com replied February 24, 2020

It's a pleasure to keep our merchants satisfied! Thanks for your kind words, we highly appreciate that!

August 25, 2018

So far I am loving this app! The app is free which is so nice and it allows for a lot of customization.

The customer service is spot on and they help quickly when asked!

I recommend this app if you are in need of custom products on your store!

Petaland Leaf
United States
Almost 3 years using the app
HulkApps.com replied March 7, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

March 23, 2023

This is an essential app for me.
I am contacting you from Japan, but I always appreciate your polite and prompt support. I can use this app with confidence!

フロアマット専門店HOTFIELD 公式サイト
Japan
Almost 3 years using the app
HulkApps.com replied March 31, 2023

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

March 13, 2021

Excellent app and fantastic support! Enabled me to provide product options that I couldn't achieve with other apps, and the solution is elegant too. Highly recommend.

Dolce Italiana
United Kingdom
Almost 3 years using the app
HulkApps.com replied March 14, 2021

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

November 29, 2020

I am a new user of Shopify for my small business and I have a design background but no tech background, so good customer service is especially important when I'm connecting apps to my site since I do not have much coding knowledge. The team at HulkApps has gone above and beyond to help me make adjustments, embed my apps, and has made sure that I am completely satisfied, at no extra charge! I used this app to add options to my products allowing customers to mix and match different flavors of my products into one bundle. I had trouble embedding the app myself because I ended up putting it in the wrong spot, but the team at HulkApps was quick to respond and once I gave them the permission to go into my code, they were able to get my options up and running and they look amazing! HulkApps is my go-to for any apps I want to add to my site because of their fast and efficient communication!

Tuck-ins
United States
Almost 3 years using the app
HulkApps.com replied November 30, 2020

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

August 22, 2020

This is the only app I been able to find that offers product options that can also update the cart price in a seamless manner. This is included in the free plan. The UI is very modern and easy to use. It is very easy to set up the product options, adjust the look of the options on your page and to choose the products that the options should be applied to. Support was excellent, knowledgeable and very friendly. They were very kind to help me with an integration issue I was facing between their app and another app I was using. Overall, I can highly recommend this app!

Tania Rosas Designs
Ireland
Almost 3 years using the app
HulkApps.com replied August 24, 2020

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.