Hulk Product Options , 1,758 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability, allowing for unlimited product variants and conditional logic. It's noted for its user-friendly interface, efficient management of large inventories, and tracking of complex orders. Many reported increased sales, especially for accessory and custom products. The support team is praised for its responsiveness and live chat feature. The app integrates well with Shopify themes and handles large product catalogues effectively.

November 21, 2021

I've been using this app since my website launch. I recently ran into an issue regarding discount codes on the custom products I had built. After a super quick interaction with their support, we were quick to clear everything up and have a new discount code box added to my cart page as well. Will most likely purchase the advanced plan in the future as well to support my inventor. 10/10 recommend, for their custom product building, as well as customer service.

Frostii Cables
United States
About 2 years using the app
HulkApps.com replied December 9, 2021

Thank you for your feedback, we really appreciate it.
I'm sure our support team will be happy when they read these kind words.

Edited March 12, 2022

The app is fantastic (probably not for the reasons you think) & the support is superb & totally warrants the monthly charge. Prior to installing this app, I never had considered how complicated managing product options would be. Due to this I underestimated how complex this process would be. However, this app is very well documented and very user friendly. The options are very well thought out & there is a lot of scope for users to greatly improve their store because of this. The plugin is tricky to install - this is worth noting. However after spending a couple of hours struggling I emailed support & to my surprise & delight, I was granted support within 2 hours. They took full ownership of my issue and within 8 hours had configured and installed the plugin. Brilliant customer care & I 100% recommend them.

Omerta Digital Technologies
United Kingdom
About 2 years using the app
HulkApps.com replied August 17, 2020

Thank you so much...We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

April 23, 2021

Excellent customer service. Awesome product! It now works perfectly after asking support for a bit of help. They were fabulous!

Lake Superior Art Glass
United States
About 2 years using the app
HulkApps.com replied April 26, 2021

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

December 20, 2020

The Hulk team did a fantastic job making this operational on our theme and went above and beyond for us. It works brilliantly and has the most detailed options for any of the apps we have tested. This team is great, we'll probably use their other services too. Thanks Hulk.

Bird Eyewear
United Kingdom
About 2 years using the app
HulkApps.com replied December 21, 2020

Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! You can always reach out to our support team for any professional help- they're willing to help however they can!

June 14, 2022

Great app and easy to use, fast respond customer service! Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

www.jossieopals.com
Indonesia
About 2 years using the app
HulkApps.com replied June 14, 2022

Hi,

And thank you!!! Thank you for loving our app and service so much, we appreciate it!

Kindest regards from the team!

November 25, 2020

When I needed Infinite Product Options to also show up in the packing slip template, HulkApps was very quick to answer the trouble ticket and assist with adding the necessary code. They are very delightful to work with.

By Small and Simple Things
United States
About 2 years using the app
HulkApps.com replied November 25, 2020

Hey there, thanks so much for the review; we're so happy to hear you're loving our product and our awesome support team specialists!

Please let us know if we can help with anything else! We are always standing by to help. :)

February 19, 2021

This is a very powerful software, providing me with the best functionality. My template cannot be displayed when using the option fee increase function. By contacting your customer service, the problem was quickly solved. Thanks for your friendly customer service.

YOKIDOLL
China
About 2 years using the app
HulkApps.com replied February 22, 2021

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else!

February 8, 2021

After trying 5 different product customization apps, I finally found this one. Exactly what I needed for my store with easy to use functionality. Also, they provided fast support when I needed formatting assistance. Highly recommend!

Arcturus Gear
United States
About 2 years using the app
HulkApps.com replied February 9, 2021

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

November 21, 2018

This app helped me provide multiple different product options to my site, each with individual customisations and conditions, and the customisable display options allowed me to make the app run flush with my site design.

When I encountered a problem with the options not displaying correctly on mobile, I emailed HulkCode Support and they fixed the issue for me within a few days. I then encountered a follow up layout and display issue, which they quickly fixed the next day.

Overall brilliant app and brilliant service!

The Simple Shaker Company
United Kingdom
About 2 years using the app
HulkApps.com replied March 8, 2019

Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

December 11, 2021

Exceptional service from Nisha from the HulkApps support team! Quickly resolved an issue I had been struggling with for several hours. A great app with an even better support team.

Hackney Peddler
United Kingdom
About 2 years using the app
HulkApps.com replied December 13, 2021

Thank you for your kind words. We will make sure to forward this to Nisha, and are sure she will be more than happy to read your valuable feedback!